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- Tasks: Ensure exceptional customer experiences and support teams with admin tasks and event organisation.
- Company: Join a friendly team in Truro focused on delivering top-notch service.
- Benefits: Enjoy a competitive salary, private medical insurance, and 24-28 days holiday.
- Why this job: Be the face of the company and make a real impact on customer satisfaction.
- Qualifications: Strong communication skills and experience in administration or operational support.
- Other info: Great work-life balance with opportunities for professional development.
The predicted salary is between 24000 - 26500 £ per year.
We are looking for a friendly, adaptable, and committed individual to ensure the delivery of an exceptional customer experience. This role involves supporting various teams across the business through administrative tasks and organising company events and activities.
Responsibilities
- Day-to-day management of Front of House and surrounding meeting room areas to deliver a positive impression for customers, tenants, and visitors.
- Building and managing positive working relationships, both internally and externally.
- Delivering an excellent customer experience as the first point of face-to-face contact.
- Demonstrating commitment to continuous learning and improving service standards.
- Providing administrative support for a variety of teams.
- Assisting with the delivery of events and other activities as required by the business.
- Ensuring compliance with all regulatory requirements, particularly Health & Safety and GDPR.
Requirements
- Strong verbal and written communication skills.
- Proactive approach with the ability to adapt to changing priorities.
- Ability to work collaboratively within a small, multi-disciplinary team.
- Ability to prioritise tasks, work independently, and manage own workload effectively.
- Competent in MS Office, including Outlook, Word, and Excel.
- Proven experience in administration or operational support roles.
- Consistently positive and professional approach to work in line with company behaviours and regulatory responsibilities.
What We Offer
- 35-hour week supporting a great work-life balance.
- Company events to support social wellbeing.
- Private medical insurance and income protection cover.
- 24 days' holiday, increasing to 28 days per year with length of service (plus bank holidays), with the option to 'buy' an extra 5 days per year after a qualifying period.
- Comprehensive induction programme and excellent learning and development opportunities, including professional memberships and relevant qualifications.
Interested? Apply online or contact Acorn by Synergie for further information.
Guest Experience & Admin Event Coordinator in Truro employer: Acorn Recruitment
Contact Detail:
Acorn Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience & Admin Event Coordinator in Truro
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what events they host and how they engage with customers. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about delivering an exceptional customer experience, make sure you can articulate your thoughts clearly and confidently. Role-play with a friend or family member to get comfortable with common interview questions.
✨Tip Number 3
Show off your organisational skills! Be ready to discuss how you've managed multiple tasks or events in the past. Bring examples of how you prioritised and adapted to changing situations, as this will demonstrate your proactive approach.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Guest Experience & Admin Event Coordinator in Truro
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and adaptable nature shine through. We want to see the real you, so don’t be afraid to inject a bit of personality into your cover letter!
Tailor Your Experience: Make sure to highlight your relevant experience in administration and customer service. We’re looking for someone who can manage tasks effectively, so give us examples of how you've done this in the past.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured writing that gets straight to the heart of your skills and experiences. Remember, we love a good communicator!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Acorn Recruitment
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Guest Experience & Admin Event Coordinator. Familiarise yourself with the key tasks like managing Front of House and supporting various teams. This will help you demonstrate how your skills align with their needs.
✨Showcase Your Communication Skills
Since strong verbal and written communication is crucial for this role, prepare examples that highlight your experience in these areas. Think about times when you successfully managed customer interactions or collaborated with colleagues to achieve a common goal.
✨Be Ready to Adapt
This position requires a proactive approach and the ability to adapt to changing priorities. During the interview, share instances where you've had to pivot quickly or manage multiple tasks effectively. This will show that you're ready for the dynamic nature of the job.
✨Demonstrate Your Commitment to Learning
The company values continuous learning and improving service standards. Be prepared to discuss any relevant training or professional development you've pursued. Highlight your enthusiasm for growth and how it can benefit the team and the overall customer experience.
