At a Glance
- Tasks: Manage logistics, schedule jobs, and handle customer communications in a fast-paced environment.
- Company: Join a leading engineering and service organisation with a dynamic team.
- Benefits: Enjoy a competitive salary, excellent benefits, and a supportive work culture.
- Other info: Full-time, permanent position with opportunities for growth.
- Why this job: Be a key player in operational success while developing your organisational skills.
- Qualifications: Previous admin experience, strong communication skills, and proficiency in office software required.
The predicted salary is between 20800 - 36400 € per year.
Service Administrator
£26,000 per annum plus Excellent Benefits | Full-Time | Office-Based | Permanent
Acorn by Synergie is recruiting for a Service Administrator to join a dynamic and growing team within a leading engineering and service organisation.
This is a fantastic opportunity for an experienced and highly organised administrator who thrives in a fast-paced environment. You\'ll play a vital role in supporting the engineering and service departments by managing day-to-day logistics, scheduling, and customer communications.
Key Responsibilities:
- Respond to incoming calls and emails promptly and professionally.
- Act as the first point of contact for all customer service queries.
- Schedule jobs and monitor progress of engineers\' assignments.
- Maintain accurate records of service work and installations.
- Order consumables such as toner and ensure stock levels are maintained.
- Manage parts inventory, including regular stock takes and reordering.
- Arrange timely dispatch of goods to clients and field engineers.
- Coordinate installation appointments with internal teams and customers.
- Support invoicing, filing, and general administrative tasks as required.
Candidate Requirements:
- Previous experience in a busy office or service-based administrative role.
- Strong organisational skills and ability to manage multiple tasks.
- Excellent communication skills, both written and verbal.
- Confident working independently and liaising with multiple stakeholders.
- Proficiency with office software (Microsoft Office / Excel / databases).
What\\\'s on Offer:
- Competitive salary of £26,000 per annum.
- Excellent benefits package.
- Full-time, permanent position.
- Supportive team and dynamic working environment.
- Opportunity to play a key role in operational success.
Interested?
Apply now with your CV or get in touch with the Acorn by Synergie team for more information!
Acorn by Synergy acts as an employment agency for permanent recruitment.
Service Co-ordinator in Bath employer: Acorn Recruitment
Acorn by Synergie is an excellent employer that offers a competitive salary and an outstanding benefits package, fostering a supportive team environment where employees can thrive. As a Service Co-ordinator, you will have the opportunity to play a crucial role in operational success within a dynamic engineering and service organisation, with ample room for personal and professional growth. Located in a fast-paced office setting, this role promises meaningful engagement and the chance to make a real impact on customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Service Co-ordinator in Bath
✨Tip Number 1
Familiarise yourself with the engineering and service industry. Understanding the specific challenges and terminology used in this field will help you communicate effectively during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Highlight your organisational skills by preparing examples of how you've successfully managed multiple tasks in previous roles. Be ready to discuss specific situations where your ability to prioritise made a significant impact on your team's efficiency.
✨Tip Number 3
Practice your communication skills, especially in handling customer queries. You might be asked to role-play scenarios during the interview, so think about how you would respond to common customer service situations.
✨Tip Number 4
Research the company culture at Acorn by Synergie. Understanding their values and work environment can help you tailor your responses in the interview, showing that you're not just a fit for the role but also for the team.
We think you need these skills to ace Service Co-ordinator in Bath
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in administrative roles, particularly in busy office environments. Emphasise your organisational skills and any experience with customer service or logistics.
Craft a Strong Cover Letter:Write a cover letter that specifically addresses the key responsibilities mentioned in the job description. Explain how your previous experiences make you a great fit for the Service Co-ordinator role.
Highlight Communication Skills:Since excellent communication is crucial for this role, provide examples in your application of how you've effectively communicated with customers and colleagues in past positions.
Showcase Software Proficiency:Mention your proficiency with office software, especially Microsoft Office and Excel. If you have experience with databases, be sure to include that as well, as it’s relevant to the role.
How to prepare for a job interview at Acorn Recruitment
✨Showcase Your Organisational Skills
As a Service Co-ordinator, you'll need to juggle multiple tasks. Be prepared to discuss specific examples from your past experience where you successfully managed competing priorities and maintained organisation in a busy environment.
✨Demonstrate Excellent Communication
Since you'll be the first point of contact for customer queries, it's crucial to exhibit strong communication skills. Practice articulating your thoughts clearly and confidently, and consider preparing answers to common customer service scenarios.
✨Familiarise Yourself with Relevant Software
Proficiency in office software is key for this role. Brush up on your Microsoft Office skills, especially Excel, and be ready to discuss how you've used these tools in previous roles to manage data or streamline processes.
✨Prepare Questions About the Role
Interviews are a two-way street. Prepare insightful questions about the team dynamics, the company's approach to customer service, and how success is measured in the role. This shows your genuine interest and helps you assess if it's the right fit for you.
