At a Glance
- Tasks: Provide excellent customer service and handle inbound and outbound calls.
- Company: Join Acorn Insurance, a national leader with strong Liverpool roots.
- Benefits: Enjoy 35 days' holiday, mental health support, and flexible working options.
- Other info: Great career progression opportunities in a supportive and inclusive environment.
- Why this job: Be part of a growing team that values your development and well-being.
- Qualifications: Strong communication skills and a target-driven mindset are essential.
The predicted salary is between 25877 - 27515 £ per year.
Location: Liverpool, Hybrid
Salary: £25,877 to £27,515 plus up to £2,000 performance related bonus per annum.
Working hours: 37.5 hours per week: Monday to Friday 09:00am – 17:30pm
What you will be doing:
- Providing customers with bespoke insurance quotations, tailoring products to individuals needs
- Dealing with both existing and new customers
- Retaining existing clients
- Upselling additional products
- Reporting to Team leader/Manager
- Reviewing an allocated renewal invite list
- Inviting policies compliantly
- Checking policy data accuracy
- Ensuring client records are updated appropriately
- Reviewing a fair analysis of the market
- Renewing household policies compliantly
- Responding to customer renewal queries
What we're looking for:
- Excellent IT and data entry skills
- Good standard of numeracy and literacy
- Ability to communicate well
- Great attention to detail
- Excellent administration skills
- Previous sales or customer service experience
- Insurance experience is preferable but not essential as full training will be provided
- Excellent customer service skills, incorporating a confident and pleasant phone manner
- Good organisational skills and ability to prioritise own workload effectively
- Target driven
- Proficient computer skills including Microsoft Excel, Word and Outlook
- Highly self-motivated
- Pro-active thinker, able to solve problems independently as they arise
- Polite and professional
- Work to targets/KPI
- Team player
Benefits:
- 35 days' holiday (including bank holidays) with additional buy/sell options
- 24/7 mental health support & free counselling available
- Flexible benefits, including early access to salary via our internal platform
- Hybrid working options to support work-life balance and individual needs
- Recognition awards, social events & more
Our Commitment to our colleagues:
- Mindful Employer – championing mental health and wellbeing
- Disability Confident Level 1 & 2 – creating accessible, inclusive opportunities
- Menopause Friendly accredited – supporting every stage of life
- Armed Forces Covenant signatory – honouring those who serve
- Great Places to Work 2024/25 – fostering an engaging and positive workplace culture
- Best Place to Work for Development – proud to be investing in people's future
- Best Place to Work for Women – breaking down barriers to women's career progression
If you're looking for a company with a strong culture, real career progression, and a people-first approach — all rooted in the heart of Liverpool — Grow with Acorn.
A Few Things to Know Before You Apply:
If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check.
Visa Requirements: Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship.
We're Here to Support You: We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process—or once you're part of the team—just let us know.
Sales & Renewals Agent in Liverpool employer: Acorn Recruitment
At Acorn Insurance, we pride ourselves on our strong Liverpool roots and a vibrant work culture that prioritises employee well-being and growth. With generous benefits including 35 days' holiday, 24/7 mental health support, and hybrid working options, we foster an environment where our team can thrive and develop their careers. Join us to be part of a company that values collaboration, innovation, and the success of its people.
StudySmarter Expert Advice🤫
We think this is how you could land Sales & Renewals Agent in Liverpool
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Acorn Recruitment). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Acorn Recruitment. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Sales & Renewals Agent in Liverpool
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Acorn Recruitment.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Acorn Recruitment. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Acorn Recruitment
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Acorn Recruitment to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Acorn Recruitment, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Acorn Recruitment's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
