At a Glance
- Tasks: Support the management of residential blocks and deliver top-notch customer service.
- Company: Join The Acorn Group, London's largest multi-brand estate agency.
- Benefits: Competitive salary, generous holiday, and professional development opportunities.
- Other info: Dynamic team environment with a focus on excellence and support.
- Why this job: Kickstart your career in property management with full training and growth potential.
- Qualifications: Customer service skills; graduates and school leavers are encouraged to apply.
The predicted salary is between 30000 - 40000 £ per year.
Location: The Acorn Group Head Office - Bromley, Kent
Brand: Acorn
Salary: Competitive Salary Package
Hours: Monday to Friday from 8:45am to 5:30pm
Fixed Term Contract: 6 months (please note, that this could turn into a permanent position).
About The Acorn Group
Renowned as market leaders, The Acorn Group is London's largest multi-brand estate agency. We offer our clients the best brands, with the best people, in the best locations and in 2022 we were acquired by LRG.
Job Summary and Key Responsibilities
Our Estate Management Division is responsible for managing a multifaceted portfolio of residential blocks of flats and housing developments and for delivering exceptional customer service to our clients. Each member of our team is carefully selected for their professionalism, tenacity, and desire to work to the best of their ability. The successful applicant for the position of Assistant Block Manager will be provided with full training and will be working in a team to achieve a wide range of goals. The role will be varied, challenging, and rewarding and will offer candidates the opportunity of a long and progressive career within the property industry.
Duties:
- Liaising with clients, leaseholders, residents, service providers and trades people.
- Arranging and monitoring maintenance and repairs.
- Arranging and renewing service contracts.
- Progressing insurance claims.
- Approving invoices.
- Reviewing risk assessments.
- Reviewing site inspection reports.
- Providing administrative support to the Estate Managers.
Skills Required:
- Numerate with IT skills across Microsoft office suites.
- Previous customer service or property management experience would be beneficial however applications from graduates or school/college leavers would also be welcome.
What We Can Offer:
- Proven track record for career growth and advancement within the company.
- Market leading training and ongoing professional development.
- Supportive and collaborative team environment.
Benefits:
- Excellent opportunities for career progression.
- Structured Training & support.
- Opportunity to obtain a professional qualification with IRPM.
- Generous Holiday allowance, increasing by 1 day per year based on service with the option to purchase an additional 5 days holiday per year.
- Excellent parental leave & company fertility policy in place.
- Access to an Employee assistant programme including access to a virtual GP 24/7 and mental health first aiders.
- Retail discounts.
The Acorn Group as part of LRG, are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team, who shares our commitment to excellence in the Real Estate Industry.
Assistant Block Manager in Bromley employer: Acorn Recruitment
The Acorn Group is an exceptional employer, offering a supportive and collaborative team environment in Bromley, Kent, where employees can thrive in their careers within the property industry. With a strong focus on professional development, generous benefits including a competitive salary package, structured training, and opportunities for career progression, we are committed to fostering a culture of excellence and inclusivity. Join us to be part of a market-leading estate agency that values your growth and well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Block Manager in Bromley
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like Acorn Recruitment.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like Acorn Recruitment? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Acorn Recruitment's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Assistant Block Manager in Bromley
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Assistant Block Manager role at Acorn Recruitment, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Acorn Recruitment
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Acorn Recruitment operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Acorn Recruitment. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Acorn Recruitment.
