AS400 Support Specialist | IBM AS400 Specialist | IBM i Support Specialist | Systems Support Caerphilly or Thornbury | Temporary | On-site | Monday-Friday | 8am-4pm or 9am-5pm Introduction Acorn by Synergie is recruiting an experienced AS400 Support Specialist to join an Industrial Lab Systems team on a temporary basis.
This is an exciting opportunity for a skilled IBM AS400 / IBM i professional to play a key role in supporting business-critical operations and driving system improvements.
You will act as a specialist investigator for operational and system-related issues, working independently to identify root causes, resolve problems, and recommend both immediate corrective actions and sustainable long-term solutions.
What We Offer
- On-site working in Caerphilly or Thornbury.
- Monday to Friday working pattern.
- Choice of 8am-4pm or 9am-5pm working hours.
- Opportunity to support business-critical operations.
- Opportunity to contribute to system and process improvements.
Key Responsibilities
- Investigate and resolve AS400 operational and system issues.
- Identify root causes of system and process failures.
- Produce reports, data extracts, and meaningful business insights.
- Write, maintain, and enhance reports and queries.
- Conduct data analysis, validation, and troubleshooting activities.
- Monitor critical business processes and scheduled jobs.
- Identify opportunities for process improvements and automation.
- Support continuous improvement initiatives across the business.
- Develop long-term solutions that reduce reliance on manual workarounds and temporary fixes.
Skills & Experience Required
- Proven experience supporting IBM AS400 / IBM i environments.
- Strong knowledge of SQL and report writing.
- Excellent analytical, problem-solving, and troubleshooting skills.
- Ability to work independently and investigate complex operational issues.
- Experience within a manufacturing or operational environment would be advantageous.
What We're Looking For
- We're looking for a proactive and solutions-focused individual who can quickly become a valuable resource within the team.
- Strong AS400 / IBM i skills are essential, and the successful candidate will be confident working independently while collaborating with key stakeholders.
Working Pattern
- Monday to Friday, 8am-4pm.
- Monday to Friday, 9am-5pm.
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AS400 Support Specialist employer: Acorn Recruitment
Acorn by Synergie is an exceptional employer that fosters a dynamic and supportive work culture in Newport, offering a range of benefits including a minimum of 33 days' holiday, birthday off, and a unique 'You Day'. With a strong focus on employee development, you will have access to training and career progression opportunities while enjoying the autonomy to manage your own client portfolio in a fast-paced recruitment environment. Join us to be part of a friendly team that values creativity, rewards hard work with an uncapped commission scheme, and regularly engages in staff events and competitions.
