Sales Agent

• Liaise with clients chasing financial documents and forms ensuring the customer acts quickly.

• Take responsibility for processing client requests with efficiency, ensuring all facts are obtained before a decision is made.

• Chasing customer information.

• Meeting service level agreements and ensuring that a consistently high level of service is provided

• Answering customer telephone queries

• Managing post, emails and photocopying administrative duties.

• Entering data and updating personal details of customers

• Ensure all administrative and audit procedures are complied with FCA system.

• Working within a team., At Acorn, we are committed to creating an inclusive and supportive work environment. We recognise that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements. Whether it’s modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met.

• Customer-focused with a passion for helping others

• Driven by success and motivated by rewards (personally and professionally)

• Strong work ethic with a ‘can do’ attitude

• Positive, resilient, patient, and empathetic

• Intelligent and able to think quickly in a fast-paced environment

• Meticulous attention to detail

Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include:

• Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)

• Additional Buy & Sell Holidays

• Company Sick Pay Scheme

• Company Paid Maternity & Paternity Leave

• Generous Company Pension Scheme

• A comprehensive Mental Health support system via the health assured Employee Assistance Programme (EAP)

• A wide network of mental health first aiders.

• Our very own reward and discount platform "Your tomorrow"

• Fresh fruit Deliveries twice a week

• £250 Refer a friend bonus

• Cycle to work scheme

• Free eye test vouchers and a contribution towards the frames

• Regular Employment Engagement including ongoing competitions with fantastic prizes

• Charity fundraising events

All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard.