At a Glance
- Tasks: Lead cloud accounting migrations and mentor a dynamic Digital Services team.
- Company: Join a Top 50 accountancy practice with a focus on digital transformation.
- Benefits: Enjoy flexible working, 25 days leave, and a supportive health scheme.
- Other info: Great career growth opportunities in a collaborative environment.
- Why this job: Make a real impact in cloud accounting while developing your leadership skills.
- Qualifications: 5+ years in cloud accounting with Xero/QuickBooks experience required.
The predicted salary is between 28000 - 35000 £ per year.
Acorn by Synergie is recruiting a Cloud Accounting Digital Services Manager (Client-Facing) to join a Top 50+50 accountancy practice in the South-West. This hybrid role supports the firmwide digital transformation agenda, leading cloud accounting solutions and mentoring the Digital Services team.
Key Duties
- Lead and deliver cloud accounting migrations to Xero and QuickBooks Online, including ledger transfers, opening balance reconciliations, bank feed setup, app integrations, and go-live support.
- Run discovery workshops to understand client needs, map current processes, and design future-state workflows.
- Manage client onboarding journeys, improving turnaround times and creating a strong first impression.
- Line-manage Digital Services team members, allocating work, coaching best practice, and overseeing quality assurance.
- Set standards for documentation, workflows, checklists, and handovers to Accounts, Tax, Payroll, and Bookkeeping teams.
- Champion high standards of data hygiene across Practice Engine and Filestore.
- Embed compliant onboarding processes, including CDD/AML through Summa Tech, and support annual review cycles.
- Work closely with Partners and Managers to scope proposals, build business cases, and present solutions to clients and internal stakeholders.
- Track outcomes, identify risks, and drive continuous improvement across digital services.
Requirements
- Minimum 5 years' experience delivering cloud accounting solutions using Xero and QuickBooks Online.
- Proven experience leading client-facing projects from discovery through to migration and post-go-live support.
- Xero and/or QuickBooks Online certifications (Advanced preferred).
- Practical knowledge of ledger migrations, bank feeds, chart of accounts design, VAT setup, and app integrations.
- Experience line-managing, mentoring, and quality-checking team members.
- Confidence using systems such as Practice Engine, Filestore, Trello (or similar), and Summa Tech.
- Knowledge of KYC/AML workflows and professional services processes.
- Familiarity with Digita and/or Sage tax suites.
- Advanced Excel skills, including Power Query.
- Excellent communication skills with the ability to explain technical concepts clearly to clients and colleagues.
What We Offer
- Up to 36.25 hours per week, hybrid and flexible working available.
- 25 days annual leave plus bank holidays.
- Annual salary review.
- Death in service 3 x annual salary.
- Access to company rewards and health scheme.
- 24-hour external Employee Assistance Programme.
- Flexible benefits including Buy and Sell holiday, Cycle to Work, Payroll Charity Giving, and Private Medical Insurance.
- Introducing clients and team member commission schemes.
- Pension 3% rising to 4% (matched up to 6% after 4 years' service).
- Enhanced maternity and paternity pay after one year's service.
Interested? Apply now to join this innovative and supportive accountancy practice leading cloud accounting solutions across the South-West.
Cloud Accounting Digital Services Manager in Exeter employer: ACORN RECRUITMENT LIMITED
Acorn by Synergie is an exceptional employer, offering a dynamic work environment that champions innovation and professional growth. With a strong focus on employee well-being, the company provides flexible working arrangements, generous annual leave, and a comprehensive benefits package, including health schemes and enhanced parental leave. As a leader in cloud accounting solutions, employees have the unique opportunity to shape the future of digital services while being supported by a collaborative team culture in the beautiful South-West.
StudySmarter Expert Advice🤫
We think this is how you could land Cloud Accounting Digital Services Manager in Exeter
✨Tip Number 1
Network like a pro! Reach out to your connections in the accounting and tech space. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a portfolio or case studies showcasing your cloud accounting projects. This is your chance to demonstrate your expertise with Xero and QuickBooks Online, and it’ll make you stand out during interviews.
✨Tip Number 3
Prepare for those interviews! Research the company and their digital transformation agenda. Be ready to discuss how you can lead cloud accounting migrations and improve client onboarding journeys. Tailor your answers to show you’re the perfect fit for their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search. Let’s get you that Cloud Accounting Digital Services Manager role!
We think you need these skills to ace Cloud Accounting Digital Services Manager in Exeter
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Cloud Accounting Digital Services Manager role. Highlight your experience with Xero and QuickBooks Online, and don’t forget to showcase any leadership roles you've had in client-facing projects.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific examples of how you've led cloud accounting migrations and improved client onboarding journeys.
Show Off Your Communication Skills:Since this role involves explaining technical concepts to clients, make sure your application reflects your excellent communication skills. Use clear and concise language, and avoid jargon where possible.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at ACORN RECRUITMENT LIMITED
✨Know Your Cloud Accounting Inside Out
Make sure you brush up on your knowledge of Xero and QuickBooks Online. Be ready to discuss specific cloud accounting migrations you've led, including any challenges you faced and how you overcame them. This will show your expertise and confidence in the field.
✨Showcase Your Client-Facing Skills
Prepare examples of how you've successfully managed client relationships in the past. Think about times when you ran discovery workshops or improved onboarding processes. Highlight your communication skills and ability to explain technical concepts clearly.
✨Demonstrate Leadership Experience
Since this role involves line-managing a team, be ready to talk about your experience mentoring others. Share specific instances where you allocated work, coached best practices, or ensured quality assurance within your team.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving abilities. Prepare for scenarios related to digital transformation, risk identification, and continuous improvement. Think through how you would approach these situations and be ready to articulate your thought process.
