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- Tasks: Make qualified appointments for our sales surveyors and help customers find the best stairlift solutions.
- Company: Join Acorn Stairlifts, the world's largest independent stairlift manufacturer.
- Benefits: Enjoy competitive pay, healthcare, free parking, and ongoing training.
- Other info: Great transport links and opportunities for personal development.
- Why this job: Be part of a supportive team making a real difference in people's lives.
- Qualifications: Self-motivated with strong communication skills and a friendly attitude.
The predicted salary is between 30000 - 40000 £ per year.
Find Your Next Challenge At Acorn Stairlifts UK. We are currently looking for Telesales Advisors (Appointment Makers) to join our growing UK Sales Department based at our headquarters in Steeton, West Yorkshire. The purpose of this role is to make qualified appointments for the sales surveyors.
Working Hours: Monday - Friday, 9am - 5:30pm, 1 in 4 Saturdays and 1 in 3 late shift until 7pm (on rota)
Salary: £13.20 P/H (£43,000 OTE)
Benefits of working at Acorn:
- Induction and training programme
- Investors in People award
- Healthcare and pension provisions
- Free on-site parking
- Excellent transport links to Leeds, Bradford, and Skipton
- Cycle to work scheme
- Company Events
- On site Canteen (Subsidised food)
The Ideal Candidate:
- Ability to work on your own as well as in a team
- Self-Motivation
Must be able to display the Acorn Values:
- Quality of the products we make and sell and the service we provide
- Unity Working together as one team
- Integrity Acting responsibly and honestly to deliver on our promises
- Caring About our customers, each other and the wider community
- Ambition Taking Pride in all we do and striving to improve
Key Responsibilities:
- Find out as much information as possible about the potential customers’ needs and difficulties, which will enable us to help and advise them on our products in the best possible way.
- Create interest and sell the benefits of Acorn stairlifts to potential customers.
- Make qualified appointments for our surveyors to convert to deals.
- Build rapport with a friendly attitude towards potential customers so we can keep in contact and monitor their progress for future appointments.
- Enter customer information onto the systems accurately to ensure customer records are maintained and correct at all times.
About the Sales Department:
Our Sales teams expertly guide our customers through our sales process to ensure that they not only purchase the best stairlift solution for their needs, but also receive excellent aftercare and customer service for the length of their Acorn journey. We do this by having a strong knowledge of our products, a thorough understanding of customer profiles and, above all, by building a productive rapport with our customers.
Working with Acorn Stairlifts:
Employing around 1,500 people worldwide, Acorn is the world's largest independent manufacturer and supplier of straight stairlifts, with sales in over 80 countries and offices on 4 continents. Acorn achieved the Investors in People award and continues to invest in its most valuable resource: its people.
Telesales Advisor (Appointment Maker) in Steeton employer: Acorn Mobility Services Ltd
Contact Detail:
Acorn Mobility Services Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telesales Advisor (Appointment Maker) in Steeton
✨Tip Number 1
Get to know Acorn Stairlifts inside out! Research their products and values so you can chat confidently about how you can help potential customers. This will show you're genuinely interested and ready to make a difference.
✨Tip Number 2
Practice your phone skills! Since you'll be making appointments, role-play with a friend or family member to get comfortable with the conversation flow. The more natural you sound, the better your chances of connecting with potential customers.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to get insider tips about the sales team and company culture. They might share valuable insights that could give you an edge during your interview.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Acorn team and ready to contribute to our mission.
We think you need these skills to ace Telesales Advisor (Appointment Maker) in Steeton
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can go a long way in making a great first impression.
Tailor Your Application: Make sure to tailor your application to the Telesales Advisor role. Highlight your relevant experience and skills that align with our values, like self-motivation and teamwork. This shows us you’re genuinely interested!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured information that’s easy to read. Avoid fluff and focus on what makes you a great fit for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Acorn Mobility Services Ltd
✨Know Your Product
Before the interview, make sure you have a solid understanding of Acorn Stairlifts and their products. Familiarise yourself with the benefits of stairlifts and how they can help potential customers. This knowledge will not only impress your interviewers but also help you answer questions more confidently.
✨Showcase Your Communication Skills
As a Telesales Advisor, communication is key. Practice articulating your thoughts clearly and concisely. During the interview, demonstrate your ability to build rapport by being friendly and engaging. Remember, they want to see how well you can connect with potential customers over the phone.
✨Emphasise Teamwork and Self-Motivation
Highlight your ability to work both independently and as part of a team. Share examples from your past experiences where you’ve successfully collaborated with others or motivated yourself to achieve targets. This aligns perfectly with Acorn's values of unity and ambition.
✨Prepare Questions
At the end of the interview, you’ll likely be asked if you have any questions. Prepare thoughtful questions about the role, the team, or the company culture. This shows your genuine interest in the position and helps you determine if Acorn is the right fit for you.