Installations Supervisor in Steeton

Find Your Next Challenge AtAcorn Stairlifts UK

We are currently looking for a Installation Supervisor to join our UK Installation Department based at our Headquarters in Steeton (West Yorkshire, UK).

The purpose of this role is to effectively supervise the UK Installations Department.

If you are an enthusiastic person, who has experience in leading a team and delivering excellent customer service, we would love to hear from you!

Benefits of working at Acorn:

• Induction and training programme
• Investors in People award
• Healthcare and pension provisions
• Free on-site parking
• Excellent transport links to Leeds, Bradford, and Skipton
• Cycle to work scheme
• Company Events
• On site Canteen (Subsidised food)

Must be able to display the Acorn Values

OUR VALUES

• Quality of the products we make and sell and the service we provide
• Unity Working together as one team
• Integrity Acting responsibly and honestly to deliver on our promises
• Caring About our customers, each other and the wider community
• Ambition Taking Pride in all we do and striving to improve

We Recognise Your Efforts

Acorn Achievers: Monthly awards scheme with £100 vouchers for winners and £50 vouchers for runners‑up.

Recommend a Friend: Earn up to £100 if your referral joins Acorn.

The Ideal Candidate

• Proven leadership and people management skills.
• Excellent organisational and planning skills.
• Effective communication and interpersonal skills.
• Strong IT and systems knowledge.
• Good geographical knowledge to support efficient job allocation.
• Ability to manage multiple priorities in a fast‑paced environment.
• Experience supervising or managing operational teams.
• Experience handling customer complaints and escalations.
• Experience managing performance and conducting disciplinary processes.
• Strong analytical and problem‑solving abilities.

Key Responsibilities

• Monitor daily, weekly and monthly tasks are completed within required timescales.
• Manage resources to support the planning team to achieve targets.
• Monitor and manage the performance of installation office and field.
• Identify training needs and arrange additional support or development opportunities.
• Communicate clearly and effectively with all Installation Coordinators and all field based employees.
• Conduct site visits to monitor installations, repairs, and maintenance work.

Salary Package

• Induction and Training Programme
• Life Insurance Cover
• On‑going Coaching and Development
• Pension Provision