At a Glance
- Tasks: Assist customers with inquiries and provide top-notch service in the evenings.
- Company: Join Acorn Stairlifts, a supportive team in West Yorkshire.
- Benefits: Earn £13/hour plus incentives, healthcare, and pension.
- Other info: Enjoy a friendly work environment with comprehensive induction training.
- Why this job: Perfect for those seeking flexible hours and a rewarding customer service role.
- Qualifications: Strong communication skills and previous customer service experience preferred.
The predicted salary is between 13 - 13 £ per hour.
Acorn Stairlifts UK is seeking a Customer Service Coordinator for the Evening team based at our Steeton headquarters in West Yorkshire.
The role is 20 hours per week, Monday to Friday, 5:00pm–9:00pm, with a salary of £13.00 per hour plus KPI-related incentives up to £2,400 annually.
The ideal candidate has strong communication skills and prior customer service or call centre experience.
You will join a supportive environment with induction training, benefits including healthcare and pension,
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Evening Customer Service Specialist — 20hrs/wk in Steeton employer: Acorn Mobility Services Ltd
Acorn Stairlifts UK is an excellent employer, offering a dynamic work environment at our Steeton HQ where innovation and collaboration thrive. Employees benefit from competitive commission structures, comprehensive training, and opportunities for professional growth, all while enjoying a supportive culture that values teamwork and individual contributions. Join us to be part of a company that not only prioritises your career development but also fosters a sense of community among its staff.
Contact Details:
Acorn Mobility Services Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Evening Customer Service Specialist — 20hrs/wk in Steeton
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Acorn Mobility Services Ltd and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Acorn Mobility Services Ltd and let us see your personality shine through!
We think you need these skills to ace Evening Customer Service Specialist — 20hrs/wk in Steeton
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Acorn Mobility Services Ltd.
Get Familiar with Our Brand:Before applying, take some time to learn about Acorn Mobility Services Ltd and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Acorn Mobility Services Ltd
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Acorn Mobility Services Ltd.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Acorn Mobility Services Ltd will surely appreciate.
