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- Tasks: Engage with customers, assist in sales, and provide top-notch service daily.
- Company: Join Acorn, the world's leading stairlift manufacturer dedicated to improving lives since 1992.
- Benefits: Enjoy ongoing training, career progression, and a supportive work culture with monthly awards.
- Why this job: Make a real impact on customers' lives while growing your skills in a dynamic environment.
- Qualifications: No specific experience required; just bring your enthusiasm and willingness to learn!
- Other info: Be part of a company that values quality, unity, integrity, caring, and ambition.
The predicted salary is between 21600 - 36000 £ per year.
Join the world's leading stairlift company today. Acorn is the world's biggest business dedicated solely to the manufacture, supply and maintenance of home stairlifts. Acorn is a global business which employs around 1,500 people worldwide. We're always looking for talented people to join the Acorn team.
Career opportunities are available across all our departments, including manufacturing, engineering and design, stairlift installation and maintenance, sales and marketing, international logistics and many more.
Acorn has held the prestigious Investors in People accreditation continually since 2006. This Government-backed scheme recognizes businesses which commit to the continual training and development of employees and strive to make their company a great place to work. Acorn has a strong focus on staff retention and progression. New employees complete a thorough induction programme, with further training opportunities enabling them to enhance their skills, improve their personal profiles and progress within the business.
Acorn's Vision and Values
Acorn's vision is quite simply 'to be the best stairlift provider in the world'. Ever since the company was established in 1992, we've been striving to achieve that goal by following seven key principles:
- Improving the quality of life for our customers who face mobility challenges
- Investing in our people through training and development
- Redefining industry standards
- Employing Service Excellence by going the extra mile for new, existing and internal customers
- Having a Quality Product
- Using best practice for manufacturing
- Employing innovative leading-edge technology
Our five Core Values are Quality, Unity, Integrity, Caring and Ambition. They're easy to remember using the acronym 'QUICA'. Meeting our customers' needs to the very best of our ability has always been at the core of all that we do at Acorn. To that end, we developed a set of Core Values which every Acorn employee is expected to embrace and put into practice, no matter what role they perform within the company. We even have monthly awards schemes to recognize and reward employees who best embody and demonstrate Acorn's Core Values in their everyday working lives.
Training & Development
Getting a job with Acorn Stairlifts is just the first step on an exciting and rewarding career ladder. As an Investors in People company, Acorn is committed to the ongoing training and development of its employees. Whatever area of the business you work in, you'll find there are opportunities to progress your career and enhance your skill set. Acorn has developed a range of in-house training and development programmes to help our employees maximize their personal potential.
Customer Service & Sales employer: Acorn Mobility Services Ltd
Contact Detail:
Acorn Mobility Services Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service & Sales
✨Tip Number 1
Familiarise yourself with Acorn's core values: Quality, Unity, Integrity, Caring, and Ambition. Demonstrating an understanding of these values during your interactions can show that you align with the company's culture.
✨Tip Number 2
Research the stairlift industry and Acorn's position within it. Being knowledgeable about their products and services will help you engage in meaningful conversations during interviews.
✨Tip Number 3
Prepare to discuss how you can contribute to improving customer experiences. Think of examples from your past roles where you've gone the extra mile for customers, as this aligns with Acorn's commitment to service excellence.
✨Tip Number 4
Network with current or former employees of Acorn if possible. They can provide insights into the company culture and what it takes to succeed in a Customer Service & Sales role.
We think you need these skills to ace Customer Service & Sales
Some tips for your application 🫡
Understand the Company Values: Before applying, take some time to understand Acorn's core values: Quality, Unity, Integrity, Caring, and Ambition. Tailor your application to reflect how you embody these values in your previous experiences.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous customer service or sales experience. Use specific examples that demonstrate your ability to meet customer needs and provide excellent service.
Craft a Compelling Cover Letter: Write a personalised cover letter that explains why you want to work for Acorn and how your skills align with their mission to improve the quality of life for customers facing mobility challenges.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Acorn Mobility Services Ltd
✨Understand Acorn's Core Values
Before your interview, take some time to familiarise yourself with Acorn's core values: Quality, Unity, Integrity, Caring, and Ambition. Be prepared to discuss how you embody these values in your previous roles, as they are central to the company's culture.
✨Showcase Your Customer Service Skills
As a candidate for a Customer Service & Sales position, it's crucial to demonstrate your ability to handle customer inquiries and resolve issues effectively. Prepare examples from your past experiences where you went above and beyond to ensure customer satisfaction.
✨Highlight Your Sales Experience
Be ready to discuss your sales achievements and strategies. Acorn is looking for individuals who can contribute to their sales goals, so share specific instances where you successfully closed deals or exceeded targets.
✨Ask Insightful Questions
At the end of the interview, take the opportunity to ask questions that show your interest in the company and the role. Inquire about training programmes, career progression opportunities, or how the team embodies the company's vision. This demonstrates your enthusiasm and commitment to being part of Acorn.