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- Tasks: Manage complex third party property damage claims and support team development.
- Company: Join Acorn Insurance, a leading firm with over 40 years of expertise.
- Benefits: Enjoy 35 days holiday, mental health support, and flexible working options.
- Why this job: Be part of a growing team that values empowerment and career progression.
- Qualifications: Positive attitude, excellent communication skills, and relevant claims experience.
- Other info: Inclusive workplace culture with real opportunities for growth and recognition.
The predicted salary is between 28646 - 32702 £ per year.
Location: Liverpool
Salary: £28,646 to £32,702 plus up to £2,500 performance related bonus per annum, once established within your role.
Job Type: Permanent, Full Time
Working Hours: 37.5 hours a week. Monday to Friday 9:00am to 5:30pm
What you will be doing:
- As a Senior PD Handler, you will play a pivotal role in helping to build a market leading Third Party Claims Team.
- You will use your technical knowledge to mitigate claims spend through appropriate management of PD claims, including more complex liability/indemnity scenarios.
- You will support the competency development of your colleagues through coaching/training.
- You will be the Indemnity/Liability/MIB SME for your Team.
- You will support and drive the delivery of the PD KPIs - Nil rate/Lifecycle/Spend.
- You will assist your Team Leader, deputising in their absence when required.
- You will demonstrate a GROWTH mindset and actively promote a culture of empowerment, engagement and positivity.
- Support TL with handler QA/feedback.
What we’re looking for:
- A positive 'can do attitude'
- A desire to improve current processes and strategies
- Excellent communication skills
- Ability to react to changing/competing priorities
- PD LV3 Competency or working towards
- Liability LV3 Competency or working towards
- Indemnity LV3 Competency or working towards
- Excellent working knowledge of Third Party Claims
Benefits:
- 35 days' holiday (including bank holidays) with additional buy/sell options
- 24/7 mental health support & free counselling available
- Flexible benefits, including early access to salary via our internal platform
- Hybrid working options to support work-life balance and individual needs
- Recognition awards, social events & more
Our Commitment to our colleagues:
- Mindful Employer - championing mental health and wellbeing
- Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities
- Menopause Friendly accredited - supporting every stage of life
- Armed Forces Covenant signatory - honouring those who serve
- Great Places to Work 2024/25 - fostering an engaging and positive workplace culture
- Best Place to Work for Development - proud to be investing in people’s future
- Best Place to Work for Women - breaking down barriers to women’s career progression
If you’re looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn.
A Few Things to Know Before You Apply:
If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check.
Visa Requirements: Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we’re not able to offer visa sponsorship.
We’re Here to Support You: We’re committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process - or once you’re part of the team - just let us know. Whether it’s flexible hours, adapted equipment, or a bit of extra support, we’ll work with you to make sure you can do your best work.
Please click the APPLY button to submit your CV for this role.
Candidates with experience or relevant job titles of: Insurance Claims Handler, Senior Claim Handler, Customer Claims Executive, Claims Account Manager, Claims Handling Manager, Claims Customer Service, Insurance Claims, Third Party Case Handler, Third Party Claims Technician, Property Damage Claims Advisor, Property Damage Claims Handler may also be considered for this role.
Third Party Property Damage Senior Claims Handler employer: Acorn Insurance
Contact Detail:
Acorn Insurance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Third Party Property Damage Senior Claims Handler
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, especially those who work at Acorn. A friendly chat can sometimes lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your technical knowledge related to Third Party Claims. Be ready to discuss complex liability scenarios and how you would handle them. Show us you’re the expert we need!
✨Tip Number 3
Don’t just wait for the perfect job to pop up; be proactive! Keep an eye on our website for new opportunities and apply as soon as you see something that fits your skills. The early bird gets the worm!
✨Tip Number 4
Show off your positive attitude during interviews! We love candidates who demonstrate a growth mindset and a willingness to improve processes. Let your enthusiasm shine through and make us excited to have you on board!
We think you need these skills to ace Third Party Property Damage Senior Claims Handler
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Third Party Property Damage Senior Claims Handler. Highlight your relevant experience and skills that match the job description, especially your technical knowledge in managing PD claims.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and how your positive 'can do attitude' aligns with our values at Acorn. Don’t forget to mention any specific achievements that demonstrate your ability to improve processes.
Showcase Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects this. Use clear and concise language, and don’t hesitate to share examples of how you’ve effectively communicated in previous roles or situations.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets the attention it deserves, and you’ll be one step closer to joining our fantastic team!
How to prepare for a job interview at Acorn Insurance
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to Third Party Claims. Understand the nuances of liability and indemnity scenarios, as well as the KPIs you'll be driving. This will show that you're not just interested in the role, but that you’re ready to hit the ground running.
✨Show Your Growth Mindset
During the interview, highlight your positive 'can do' attitude and willingness to improve processes. Share examples of how you've contributed to team success in the past, and express your enthusiasm for fostering a culture of empowerment and engagement within the team.
✨Communicate Clearly
Excellent communication skills are key for this role. Practice articulating your thoughts clearly and concisely. Be prepared to discuss complex claims scenarios and how you would handle them, demonstrating your ability to react to changing priorities effectively.
✨Be a Team Player
Emphasise your experience in coaching or training colleagues, as this is a vital part of the role. Share specific instances where you've supported your team, and express your commitment to helping others succeed, which aligns with the company's values.
