New Business & Customer Service Representative
New Business & Customer Service Representative

New Business & Customer Service Representative

Southport Full-Time 25877 - 27515 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Engage with customers, quote and close new business enquiries, and build lasting relationships.
  • Company: Join a dynamic team in Formby focused on customer satisfaction and growth.
  • Benefits: Enjoy a competitive salary, performance bonuses, and a supportive work environment.
  • Why this job: Be part of a vibrant culture that values your input and offers real career progression.
  • Qualifications: No specific experience required; just bring your enthusiasm and willingness to learn!
  • Other info: Work 37.5 hours a week with occasional Saturday shifts.

The predicted salary is between 25877 - 27515 £ per year.

Role: New Business & Customer Service Representative

Location: Formby

Salary: £25,877 - £27,515 Plus up to £2,000 performance related bonus per annum, once established within your role.

Working hours: 37.5 hours a week between 9:00am and 17:30pm Monday to Friday including 1 in 3 Saturdays 09:00am - 12:30pm.

What you will be doing:

  • Quoting and closing new business enquiries
  • Building and maintaining long-standing relationships with customers

New Business & Customer Service Representative employer: Acorn Insurance

At our Formby location, we pride ourselves on being an exceptional employer, offering a supportive work culture that values teamwork and personal development. Employees benefit from competitive salaries, performance-related bonuses, and opportunities for growth within the company, making it an ideal place for those seeking a rewarding career in customer service and new business development.
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Contact Detail:

Acorn Insurance Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land New Business & Customer Service Representative

✨Tip Number 1

Familiarise yourself with our products and services. Understanding what we offer will help you engage confidently with potential customers and demonstrate your knowledge during the interview.

✨Tip Number 2

Practice your communication skills. As a New Business & Customer Service Representative, you'll need to convey information clearly and effectively, so consider role-playing scenarios with friends or family.

✨Tip Number 3

Research common customer service challenges and how to handle them. Being prepared with solutions will show us that you're proactive and ready to tackle real-world situations.

✨Tip Number 4

Network with current employees or industry professionals. They can provide insights into our company culture and expectations, which can be invaluable during your interview.

We think you need these skills to ace New Business & Customer Service Representative

Customer Service Skills
Sales Skills
Communication Skills
Negotiation Skills
Problem-Solving Skills
Time Management
Attention to Detail
Relationship Building
Adaptability
Product Knowledge
Data Entry Skills
Conflict Resolution
Teamwork
Active Listening

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities of a New Business & Customer Service Representative. Highlight key skills and experiences that align with quoting, closing new business enquiries, and maintaining customer relationships.

Tailor Your CV: Customise your CV to reflect relevant experience in customer service and sales. Use specific examples that demonstrate your ability to quote and close deals, as well as your skills in building long-term customer relationships.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention how your previous experiences make you a great fit for the position and express your eagerness to contribute to their success.

Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and professional. A polished application reflects your attention to detail.

How to prepare for a job interview at Acorn Insurance

✨Know the Company

Before your interview, take some time to research the company. Understand their values, mission, and the services they offer. This will help you tailor your answers and show that you're genuinely interested in the role.

✨Prepare for Common Questions

Anticipate questions related to customer service and sales, such as how you handle difficult customers or close a sale. Practising your responses can help you feel more confident during the interview.

✨Showcase Your Communication Skills

As a New Business & Customer Service Representative, strong communication skills are essential. During the interview, demonstrate your ability to articulate your thoughts clearly and listen actively to the interviewer.

✨Highlight Relevant Experience

Be ready to discuss your previous experience in customer service or sales. Use specific examples to illustrate how you've successfully managed customer relationships or achieved sales targets in the past.

New Business & Customer Service Representative
Acorn Insurance
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