At a Glance
- Tasks: Investigate and analyse suspected fraudulent claims using advanced intelligence tools.
- Company: Dynamic company in Liverpool with a focus on innovation and teamwork.
- Benefits: Competitive salary, performance bonuses, and 35 days' holiday.
- Other info: Hybrid working available with excellent career growth opportunities.
- Why this job: Join a fast-growing team and make a real difference in fraud prevention.
- Qualifications: Analytical skills and a keen eye for detail; experience in fraud detection is a plus.
The predicted salary is between 27000 - 35500 £ per year.
Location: Liverpool City Centre - hybrid working available
Salary: £27,000 - £35,500 DOE, plus up to an additional £1,500 performance related bonus per annum, once established within your role
Job Type: Full Time, Permanent
Working Hours: Monday to Friday 9:00am - 5:30pm, 37.5 hours per week, 7.5 hours per day
About the Role: As a Claims Intelligence Analyst, you will be responsible for supporting the Counter Fraud team, along with other areas of the business. You will identify and review suspected fraudulent claims/policies through our counter fraud platforms, reporting these to counter fraud agencies when relevant. This individual will use a wide variety of fraud detection software and tools to conduct advanced intelligence investigations into suspect claims, producing your findings within a report.
What you will be doing:
- To investigate suspected fraudulent claims/policies using various intelligence tools
- To deliver a usable intelligence-based product to reduce claim losses
- To provide intelligence-led support to general claims/policy teams
- Confident in presenting complex information in a clear and concise manner
- Contribute to the continued improvements of the intelligence products & output
- Handling, analysing and evaluating highly confidential datasets and documents
- To develop an understanding of the MI Reports generated and fraud detection strategy
- To assist in the promotion of data integrity across the group
- Review and respond to Schedule 2, Part 1, Paragraph 2 requests received into the business
- Review intelligence received into the unit and ensure exposure is identified and worked appropriately
- Perform advanced intelligence investigations relevant to the subject matter to collect, analyse and suitably record items of interest
- Help maintain and extend the Intelligence professional relationships with intelligence suppliers, professional bodies and law enforcement agencies
- Adhere to company processes and ensure that DPA, FCA, TCF and other related regulatory requirements are met
- Report fraudulent claims and policies to counter fraud agencies and subsequently provide evidence/produce witness statements
What we're looking for:
- Knowledge of claims and/or underwriting best practice, particularly in relation to effective leakage control, risk management, quality, training and compliance
- Analytical thinker - able to analyse information quickly and use it to provide robust advice
- Written communicator - able to easily relay complex information in a written report
- Curious - an inquisitive, open-minded type who seeks out information from sources that may not always seem obvious
- Online awareness - an ongoing interest in current and emerging online trends, particularly in social networking
- Organised - good time management skills, able to work under pressure and deliver against deadlines set
- Keen eye for detail with the ability to think laterally and act through reasoned decision making
- Minimum of 1 year in Intelligence or Counter Fraud Investigations with a strong understanding of electronic fraud detection software is preferred but not essential
- Experience in using fraud detection tools and intelligence analysis software
Grow with Acorn: We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share:
- We run through walls for our customers and each other
- We challenge the status quo
- We succeed when we help those around us succeed
- We decide quickly when the smart thing to do is use our judgement
Benefits: 35 days' holiday (including)
Claims Intelligence Analyst in London employer: Acorn Insurance
Acorn Insurance is an excellent employer, offering a supportive work culture that prioritises employee well-being and growth. With flexible working hours and comprehensive mental health support, our team members thrive in a dynamic environment where they can develop their skills and advance within the insurance industry. Join us in Liverpool for a rewarding career where your contributions truly matter.
