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- Tasks: Manage complex third party property damage claims and support team development.
- Company: Acorn Insurance, a leading national insurance provider with strong Liverpool roots.
- Benefits: 35 days holiday, mental health support, flexible working, and career growth opportunities.
- Why this job: Join a dynamic team and make a real impact in the insurance industry.
- Qualifications: Experience in insurance claims handling and a positive, proactive attitude.
- Other info: Inclusive workplace culture with recognition for personal and professional growth.
The predicted salary is between 28646 - 32702 £ per year.
Location: Liverpool
Salary: £28,646 to £32,702 plus up to £2,500 performance related bonus per annum, once established within your role.
Job Type: Permanent, Full Time
Working Hours: 37.5 hours a week. Monday to Friday 9:00am to 5:30pm
What you will be doing:
- As a Senior PD Handler, you will play a pivotal role in helping to build a market leading Third Party Claims Team.
- You will use your technical knowledge to mitigate claims spend through appropriate management of PD claims, including more complex liability/indemnity scenarios.
- You will support the competency development of your colleagues through coaching/training.
- You will be the Indemnity/Liability/MIB SME for your Team.
- You will support and drive the delivery of the PD KPIs - Nil rate/Lifecycle/Spend.
- You will assist your Team Leader, deputising in their absence when required.
- You will demonstrate a GROWTH mindset and actively promote a culture of empowerment, engagement and positivity.
- Support TL with handler QA/feedback.
What we’re looking for:
- A positive "can do attitude".
- A desire to improve current processes and strategies.
- Excellent communication skills.
- Ability to react to changing/competing priorities.
- PD LV3 Competency or working towards.
- Liability LV3 Competency or working towards.
- Indemnity LV3 Competency or working towards.
- Excellent working knowledge of Third Party Claims.
Benefits:
- 35 days' holiday (including bank holidays) with additional buy/sell options.
- 24/7 mental health support & free counselling available.
- Flexible benefits, including early access to salary via our internal platform.
- Hybrid working options to support work-life balance and individual needs.
- Recognition awards, social events & more.
Our Commitment to our colleagues:
- Mindful Employer - championing mental health and wellbeing.
- Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities.
- Menopause Friendly accredited - supporting every stage of life.
- Armed Forces Covenant signatory - honouring those who serve.
- Great Places to Work 2024/25 - fostering an engaging and positive workplace culture.
- Best Place to Work for Development - proud to be investing in people’s future.
- Best Place to Work for Women - breaking down barriers to women’s career progression.
If you’re looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn.
A Few Things to Know Before You Apply:
We’re really excited that you’re considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind:
- If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check.
- Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we’re not able to offer visa sponsorship.
We’re Here to Support You:
We’re committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process - or once you’re part of the team - just let us know. Whether it’s flexible hours, adapted equipment, or a bit of extra support, we’ll work with you to make sure you can do your best work.
Please click the APPLY button to submit your CV for this role.
Candidates with experience or relevant job titles of: Insurance Claims Handler, Senior Claim Handler, Customer Claims Executive, Claims Account Manager, Claims Handling Manager, Claims Customer Service, Insurance Claims, Third Party Case Handler, Third Party Claims Technician, Property Damage Claims Advisor, Property Damage Claims Handler may also be considered for this role.
Third Party Property Damage Senior Claims Handler in Liverpool employer: Acorn Insurance
Contact Detail:
Acorn Insurance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Third Party Property Damage Senior Claims Handler in Liverpool
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, especially those who work at Acorn. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by brushing up on your technical knowledge of Third Party Claims. Be ready to discuss how you can mitigate claims spend and support your team with KPIs.
✨Tip Number 3
Show off that 'can do' attitude! During interviews, share examples of how you've improved processes or tackled challenges in previous roles. We love a proactive mindset!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Acorn family.
We think you need these skills to ace Third Party Property Damage Senior Claims Handler in Liverpool
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Third Party Property Damage Senior Claims Handler. Highlight your relevant experience and skills that match the job description, especially your technical knowledge in managing PD claims.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and how your positive 'can do attitude' aligns with our values at Acorn. Don’t forget to mention any specific achievements that demonstrate your ability to improve processes.
Showcase Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects this. Use clear and concise language, and don’t hesitate to share examples of how you've effectively communicated in previous roles or situations.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Acorn Insurance
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to Third Party Claims. Understand the ins and outs of liability, indemnity, and how to manage complex claims scenarios. This will not only help you answer questions confidently but also show that you're serious about the role.
✨Show Your Growth Mindset
During the interview, highlight your positive attitude and willingness to learn. Share examples of how you've improved processes or strategies in previous roles. This aligns perfectly with the company's values and shows that you're a great fit for their culture.
✨Prepare for Scenario Questions
Expect to be asked about specific situations you might face as a Senior PD Handler. Think of examples from your past experience where you successfully managed claims or coached colleagues. This will demonstrate your problem-solving skills and ability to support your team.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team's KPIs or how they promote a culture of empowerment. This shows your genuine interest in the role and helps you understand if the company is the right fit for you.