Acorn Insurance is hiring a Finance Customer Service Representative in Liverpool, operating in a hybrid model. The role handles direct debit payment inquiries by phone, email and webchat, requiring clear communication, empathy and meticulous attention to detail.
You will resolve payment issues, set up plans and support customers in financial difficulty, while maintaining compliance with FCA procedures. The position is permanent, full-time, with 37.5 hours weekly and Saturday work a 1 in 3
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Hybrid Finance Customer Advisor in Liverpool employer: Acorn Insurance
At Acorn, we pride ourselves on being an exceptional employer, offering a vibrant work culture in the heart of Liverpool that prioritises employee well-being and growth. With generous benefits such as up to 35 days' holiday, flexible working options, and comprehensive mental health support, we empower our team to thrive both personally and professionally. Join us to make a meaningful impact in the insurance industry while enjoying a supportive environment that champions career progression and inclusivity.
