At a Glance
- Tasks: Investigate fraudulent claims using advanced intelligence tools and produce detailed reports.
- Company: Dynamic company in Liverpool with a focus on counter fraud and intelligence.
- Benefits: Competitive salary, performance bonuses, hybrid working, and professional development opportunities.
- Other info: Collaborative environment with opportunities to build relationships with law enforcement and industry professionals.
- Why this job: Join a team making a real difference in fraud prevention and gain valuable analytical skills.
- Qualifications: Analytical mindset, strong communication skills, and interest in fraud detection.
The predicted salary is between 28748 - 35500 £ per year.
As a Claims Intelligence Analyst, you will be responsible for supporting the Counter Fraud team, along with other areas of the business. You will identify and review suspected fraudulent claims/policies through our counter fraud platforms, reporting these to counter fraud agencies when relevant. This individual will use a wide variety of fraud detection software and tools to conduct advanced intelligence investigations into suspect claims, producing your findings within a report.
You will build and maintain professional relationships with intelligence suppliers, professional bodies and law enforcement agencies. You will work closely with Investigators, Underwriters, and the Intelligence team to support the wider objective of improving fraud savings and reducing indemnity spend.
Location: Liverpool City Centre – hybrid working available
Working hours: Monday to Friday 9:00am - 5:30pm, 37.5 hours per week, 7.5 hours per day
Salary: £28,748 - £35,500 DOE, plus up to an additional £1,500 performance related bonus per annum, once established within your role.
What you will be doing:
- To investigate suspected fraudulent claims/policies using various intelligence tools
- To deliver a usable intelligence-based product to reduce claim losses
- To provide intelligence-led support to general claims/policy teams
- Confident in presenting complex information in a clear and concise manner
- Contribute to the continued improvements of the intelligence products & output
- Handling, analysing and evaluating highly confidential datasets and documents
- To develop an understanding of the MI Reports generated and fraud detection strategy
- To assist in the promotion of data integrity across the group
- Review and respond to Schedule 2, Part 1, Paragraph 2 requests received into the business
- Review intelligence received into the unit and ensure exposure is identified and worked appropriately
- Perform advanced intelligence investigations relevant to the subject matter to collect, analyse and suitably record items of interest
- Help maintain and extend the Intelligence professional relationships with intelligence suppliers, professional bodies and law enforcement agencies
- Adhere to company processes and ensure that DPA, FCA, TCF and other related regulatory requirements are met
- Report fraudulent claims and policies to counter fraud agencies and subsequently provide evidence/produce witness statements
What we’re looking for:
- Knowledge of claims and/or underwriting best practice, particularly in relation to effective leakage control, risk management, quality, training and compliance
- Analytical thinker – able to analyse information quickly and use it to provide robust advice
- Written communicator – able to easily relay complex information in a written report
- Curious – an inquisitive, open-minded type who seeks out information from sources that may not always seem obvious
- Online awareness – an ongoing interest in current and emerging online trends, particularly in social networking
- Organised - good time management skills, able to work under pressure and deliver against deadlines set
- Keen eye for detail with the ability to think laterally and act through reasoned decision making
- Minimum of 1 year in Intelligence or Counter Fraud Investigations with a strong understanding of electronic fraud detection software is preferred but not essential
- Experience in using fraud detection tools and intelligence analysis software
Claims Intelligence Analyst in Liverpool employer: Acorn Insurance
At Acorn, we pride ourselves on being an exceptional employer, offering a vibrant work culture in the heart of Liverpool that prioritises employee well-being and growth. With generous benefits such as up to 35 days' holiday, flexible working options, and comprehensive mental health support, we empower our team to thrive both personally and professionally. Join us to make a meaningful impact in the insurance industry while enjoying a supportive environment that champions career progression and inclusivity.
StudySmarter Expert Advice🤫
We think this is how you could land Claims Intelligence Analyst in Liverpool
✨Network Like a Pro
Get out there and connect with people in the industry! Attend events, join online forums, and don’t be shy about reaching out to professionals on LinkedIn. Building relationships can open doors that you didn’t even know existed.
✨Show Off Your Skills
When you get the chance to chat with potential employers, make sure to highlight your analytical skills and experience with fraud detection tools. Share specific examples of how you've tackled challenges in the past – it’ll make you stand out!
✨Prepare for Interviews
Do your homework before interviews! Research the company, understand their fraud prevention strategies, and think about how your skills can contribute. Practise answering common questions and prepare some insightful ones to ask them too.
✨Apply Through Our Website
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Claims Intelligence Analyst in Liverpool
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Claims Intelligence Analyst role. Highlight any relevant experience in fraud detection or intelligence analysis, and don’t forget to showcase your analytical skills and attention to detail!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention specific tools or software you’ve used in the past and how they relate to the job description.
Showcase Your Communication Skills:Since you'll be presenting complex information, make sure to demonstrate your written communication skills in your application. Keep your language clear and concise, and don’t shy away from using examples of reports you've produced.
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to attach all your documents in one go. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Acorn Insurance
✨Know Your Tools
Familiarise yourself with the fraud detection software and tools mentioned in the job description. Be ready to discuss your experience with these tools or similar ones, and how you’ve used them in past roles to identify fraudulent claims.
✨Showcase Your Analytical Skills
Prepare examples that demonstrate your analytical thinking. Think of situations where you had to analyse complex information quickly and provide robust advice. This will show your potential employer that you can handle the demands of the role.
✨Communicate Clearly
Practice presenting complex information in a clear and concise manner. You might be asked to explain your findings during the interview, so being able to articulate your thoughts effectively is crucial.
✨Build Professional Relationships
Be prepared to discuss how you would maintain and extend professional relationships with intelligence suppliers and law enforcement agencies. Share any relevant experiences where you successfully built such relationships in previous roles.
