Household Technical Claims Handler
Household Technical Claims Handler

Household Technical Claims Handler

Liverpool Full-Time 38000 - 52000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage complex household claims and support less experienced handlers.
  • Company: Acorn Insurance has 40+ years of experience in providing motor insurance across the UK.
  • Benefits: Enjoy enhanced annual leave, wellbeing services, and a supportive work culture.
  • Why this job: Join a Great Place to Work and make a real impact in the insurance sector.
  • Qualifications: 5+ years in claims handling within the household insurance sector is essential.
  • Other info: Flexible working options available; hybrid or fully remote roles.

The predicted salary is between 38000 - 52000 £ per year.

Job Description

Job Title: Household Technical Claims Handler

Location: Liverpool – Hybrid, Office based or Remote. Our office is based in Liverpool but open to remote workers outside of Liverpool

Salary: £45,000 per annum + Bonus Potential

Job Type: Permanent, Full Time

Hours: Monday to Friday 09:00am – 17:30pm (No Weekends)

About the Role:

The Household Technical Claims Handler role is a fast paced, engaging & reward…

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Household Technical Claims Handler employer: Acorn Insurance

Acorn Insurance is an exceptional employer, offering a dynamic and supportive work environment in Liverpool, with the flexibility of hybrid or remote working options. Employees benefit from comprehensive training, generous annual leave starting at 31 days, and a strong commitment to wellbeing, including access to mental health support. With a culture that celebrates diversity and a recognition as a Great Place to Work for 2024/5, Acorn Insurance provides meaningful career growth opportunities for those passionate about the household claims sector.
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Contact Detail:

Acorn Insurance Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Household Technical Claims Handler

✨Tip Number 1

Familiarise yourself with the latest trends and challenges in the household insurance sector. This knowledge will not only help you during interviews but also demonstrate your commitment to staying updated in a fast-paced industry.

✨Tip Number 2

Network with professionals already working in the claims handling field, especially those within household insurance. Engaging with them on platforms like LinkedIn can provide insights into the role and potentially lead to referrals.

✨Tip Number 3

Prepare for potential interview questions by practising your responses to scenarios involving complex claims management. Highlight your problem-solving skills and ability to negotiate settlements effectively.

✨Tip Number 4

Showcase your experience in training and mentoring less experienced colleagues. This is a key aspect of the role, and demonstrating your leadership abilities can set you apart from other candidates.

We think you need these skills to ace Household Technical Claims Handler

Claims Handling Experience
Technical Knowledge of Household Insurance
Analytical Skills
Strong Communication Skills
Negotiation Skills
Diary Management
Proactive Claims Management
Ability to Work Independently
Team Collaboration
Understanding of Reinsurance Processes
Training and Mentoring Skills
Attention to Detail
Problem-Solving Skills
Organisational Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in the household insurance sector and claims handling. Use specific examples that demonstrate your ability to manage complex claims and meet KPIs.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention your relevant experience, skills, and how you can contribute to Acorn Insurance's goals.

Highlight Key Skills: In your application, emphasise your strong communication skills, analytical abilities, and experience in training or mentoring others. These are crucial for the Household Technical Claims Handler position.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is vital in claims handling.

How to prepare for a job interview at Acorn Insurance

✨Showcase Your Claims Experience

Make sure to highlight your 5+ years of experience in claims handling, especially within the household insurance sector. Be prepared to discuss specific cases you've managed and the outcomes, demonstrating your technical knowledge and problem-solving skills.

✨Demonstrate Strong Communication Skills

As a Household Technical Claims Handler, you'll need to communicate effectively with various departments. Practice articulating your thoughts clearly and confidently, and be ready to provide examples of how you've successfully collaborated with others in previous roles.

✨Prepare for Technical Questions

Expect questions that assess your understanding of technical issues in the insurance industry. Brush up on relevant regulations, best practices, and common challenges faced in claims management to show that you are well-informed and capable of handling complex claims.

✨Exhibit Proactive Problem-Solving

The role requires a proactive approach to managing claims. Prepare to discuss how you've taken initiative in past positions to mitigate claims leakage or improve processes. Use specific examples to illustrate your ability to drive results and take ownership of your work.

Household Technical Claims Handler
Acorn Insurance

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