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- Tasks: Manage fleet accounts, enhance team performance, and support client relationships.
- Company: Acorn Insurance is dedicated to providing purpose-driven careers with a focus on wellbeing.
- Benefits: Enjoy 31-35 days annual leave, enhanced parental pay, and access to mental health support.
- Why this job: Join a dynamic team, exceed KPIs, and make a real impact in the insurance industry.
- Qualifications: 1 year of fleet insurance experience and strong communication skills required.
- Other info: Flexible benefits platform and opportunities for career growth await you!
The predicted salary is between 28412 - 30000 £ per year.
Role: Fleet Account Manager
Location: East London (Stepney Green)
Working hours: 37.5 Hours per week, Monday to Friday 09:00am – 17:30pm
Salary: £28,412 + £2000 Performance related bonus once established in the role
As an integral part of our Fleet team, you will play a key role in driving our department\’s commercial success.
Working closely with the Fleet Commercial Operation, you will actively participate to enhancing team performance, new and existing clients, whilst supporting the wider Fleet / Branch Network, and Call Centre contribution (Taxi Department).
What you will be doing:
- Utilising CRM system (Salesforce) to be maintain with updated files, customer outcomes, diary, lead and opportunity cycle stage
- Accuracy on all data entries and submissions to allow fluid operation and SLA turn arounds
- Inbound and Outbound target audience (UTA – Universal Target Audience) leads to qualify to next stages to meet agreed team KPI\’s
- Professional approach to communication as a main tool to build and maintain all levels of customer relationship and service
- Meeting and exceeding team and departmental key performance indicators & budgetary requirements
- Managing own performance of defined targets and delivering continuous improvements in performance and productivity
- Support search / connections to commercial industry individuals and commercial events to showcase Fleet product suite and service to source new business development
- Support BDM to effectively maintain dairy and new business prospects through to new business conversion
- Ensure Quality (Compliance/Audits) meet standards, a good level of customer service is delivered
What we\’re looking for:
- Minimum 1 years Fleet Insurance experience
- Account/Portfolio management experience
- Strong communication skills: Ability to effectively communicate with clients and insurance agents to understand their needs and provide appropriate solutions
- Sales acumen: Proficiency in identifying new business opportunities and converting leads into clients through persuasive selling techniques
- Ability Work independently
- Problem-solving skills: Aptitude for quickly resolving client issues, addressing concerns, and finding innovative solutions to meet their insurance needs
- Organizational skills: Ability to manage multiple tasks, prioritize workload, and meet deadlines in a fast-paced environment
- Product knowledge: Comprehensive understanding of insurance products, coverage options, and industry regulations to provide accurate information and advice to clients
- Ability to adapt to fast paced changes in the insurance industry, client preferences, and market conditions to stay competitive and achieve business objectives
- Positive Can-do Attitude, Detail-orientated, approachable, ability to network and sustain relationships
Why Acorn Insurance?
Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the \’your tomorrow\’ benefits you will receive include:
Wellbeing:
- Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)
- Enhanced paternity pay and 16 weeks full maternity pay.
- Colleague Assistance programme offers a suite of wellbeing services such as:
- 6 Free Counselling sessions per year
- Unlimited access to a telephone councillor 24/7
- Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor.
- Network of internal qualified mental health first aiders are available to provide support to colleagues.
Financial:
- A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner
- Ability to access your earnings before payday via Dayforce Wallet.
- Company pension scheme
- Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period.
- Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice.
- Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary.
Reward, Recognition and Culture:
- Long Service Award paid on 5,10- and 15-years\’ service
- A reward and recognition hub to celebrate and reward colleagues and peers.
- Consistent and engaging company events including company awards, competitions and charity fundraisers.
- Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits!
Please click the \’APPLY\’ button to submit your CV for this role.
Candidates with experience or relevant job titles of; Fleet Account Manager, National Fleet Account Manager, Fleet Management Consultant, Fleet Support Specialist, Vehicle Fleet Account Manager, Fleet Account Executive, Enterprise Fleet Account Manager, Business Fleet Manager, Fleet Operations Supervisor, Fleet Operations Support Specialist, Fleet Management Coordinator, Fleet Director, Transportation Safety Manager, Fleet Specialist, Fleet and Logistics Asset Manager, Fleet Maintenance Supervisor, Fleet Services Manager, Fleet Sales Account Manager, Account Manager – Fleet Solutions, Fleet Management Consultant may also be considered for this role.
Fleet Account Manager in East London employer: Acorn Insurance
Contact Detail:
Acorn Insurance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fleet Account Manager in East London
✨Tip Number 1
Familiarise yourself with Salesforce, as it's a key tool for the Fleet Account Manager role. Understanding how to navigate and utilise CRM systems effectively will give you an edge in managing customer relationships and data.
✨Tip Number 2
Network within the insurance and fleet management sectors. Attend industry events or join relevant online forums to connect with professionals who can provide insights or even refer you to opportunities at StudySmarter.
✨Tip Number 3
Brush up on your sales techniques and communication skills. Being able to articulate your ideas clearly and persuasively will be crucial in converting leads into clients and maintaining strong relationships.
✨Tip Number 4
Stay updated on the latest trends in the insurance industry. Understanding market conditions and client preferences will help you adapt your approach and demonstrate your knowledge during interviews.
We think you need these skills to ace Fleet Account Manager in East London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in fleet insurance and account management. Use keywords from the job description, such as 'sales acumen' and 'problem-solving skills', to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills and ability to build relationships. Mention specific examples of how you've met or exceeded KPIs in previous roles to illustrate your potential impact.
Highlight Relevant Experience: In your application, emphasise any experience you have with CRM systems like Salesforce, as well as your understanding of insurance products. This will show that you can hit the ground running in this role.
Show Enthusiasm for the Company: Research Acorn Insurance and mention why you want to work there specifically. Highlight their commitment to employee wellbeing and career development, and express how these values align with your own.
How to prepare for a job interview at Acorn Insurance
✨Know Your Fleet Insurance Basics
Make sure you brush up on your knowledge of fleet insurance products and coverage options. Being able to discuss these confidently will show that you understand the industry and can provide valuable insights to clients.
✨Demonstrate Your Communication Skills
Since strong communication is key for this role, prepare examples of how you've effectively communicated with clients in the past. Think about situations where you resolved issues or built relationships, as these will highlight your skills.
✨Familiarise Yourself with Salesforce
As you'll be using a CRM system like Salesforce, it’s beneficial to have a basic understanding of how it works. If you have experience with similar systems, be ready to discuss that and how it helped you manage client relationships.
✨Prepare for Problem-Solving Scenarios
Think of specific instances where you've had to solve problems quickly and effectively. Be prepared to share these examples during the interview, as they will demonstrate your ability to handle challenges in a fast-paced environment.
