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- Tasks: Join our Fleet team as a key player in driving commercial success and client relationships.
- Company: We are a dynamic company focused on enhancing fleet operations and customer service.
- Benefits: Enjoy 31-35 days of annual leave, enhanced parental pay, and flexible benefits.
- Why this job: Be part of a supportive culture with opportunities for personal growth and recognition.
- Qualifications: Strong communication skills and a positive attitude are essential; insurance experience is a plus.
- Other info: All roles are subject to DBS and Financial checks.
The predicted salary is between 26764 - 26764 £ per year.
Salary: GBP26764 – GBP26764 per annum + £2,000 Performance related bonus
Role:Fleet Account Manager
Location:Northwest Region
Working hours:37.5 hours per week, Monday to Friday 09:00am – 17:30pm
Salary: £26,764 + £2,000 Performance related bonus once established in the role
As an integral part of our Fleet team, you will play a key role in driving our department’s commercial success.
Working closely with the Fleet Commercial Operation, you will actively participate to enhancing team performance, new and existing clients, whilst supporting the wider Fleet / Branch Network, and Call Centre contribution (Taxi Department).
What you will be doing:
- Utilising CRM system (Salesforce) to be maintain with updated files, customer outcomes, diary, lead and opportunity cycle stage.
- Accuracy on all data entries and submissions to allow fluid operation and SLA turn arounds.
- Inbound and Outbound target audience (UTA – Universal Target Audience) leads to qualify to next stages to meet agreed team KPI’s.
- Professional approach to communication as a main tool to build and maintain all levels of customer relationship and service.
- Meeting and exceeding team and departmental key performance indicators & budgetary requirements.
- Managing own performance of defined targets and delivering continuous improvements in performance and productivity.
- Support search / connections to commercial industry individuals and commercial events to showcase Fleet product suite and service to source new business development.
- Support BDM to effectively maintain dairy and new business prospects through to new business conversion.
- Ensure Quality (Compliance/Audits) meet standards, a good level of customer service is delivered.
What we’re looking for:
- Insurance experience (Preferable but not essential)
- Account/Portfolio management experience (Preferable)
- Strong communication skills: Ability to effectively communicate with clients and insurance agents to understand their needs and provide appropriate solutions.
- Sales acumen: Proficiency in identifying new business opportunities and converting leads into clients through persuasive selling techniques.
- Ability Work independently
- Problem-solving skills: Aptitude for quickly resolving client issues, addressing concerns, and finding innovative solutions to meet their insurance needs.
- Organizational skills: Ability to manage multiple tasks, prioritize workload, and meet deadlines in a fast-paced environment.
- Product knowledge: Comprehensive understanding of insurance products, coverage options, and industry regulations to provide accurate information and advice to clients.
- Ability to adapt to fast paced changes in the insurance industry, client preferences, and market conditions to stay competitive and achieve business objectives.
- Positive Can-do Attitude, Detail-orientated, approachable, ability to network and sustain relationships.
- Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)
- Enhanced paternity pay and 16 weeks full maternity pay.
- Colleague Assistance programme offers a suite of wellbeing services such as:
- 6 Free Counselling sessions per year
- Unlimited access to a telephone councillor 24/7
- Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor.
- Network of internal qualified mental health first aiders are available to provide support to colleagues.
- A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner
- Ability to access your earnings before payday via Dayforce Wallet.
- Company pension scheme
- Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period.
- Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice.
- Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary.
- Reward, Recognition and Culture:
- Long Service Award paid on 5,10- and 15-years’ service
- A reward and recognition hub to celebrate and reward colleagues and peers.
- Consistent and engaging company events including company awards, competitions and charity fundraisers.
- Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits!
All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard.
Candidates with experience of or working currently in relevant job titles, including:Account Manager, New Business Manager, Business Development Manager, Business Developer, Lead Generation, Marketing Manager, Partnerships Manager, Client Success, Customer Success, Sales Account Manager, Sales Manager, B2B Sales.
Name:
Please include your first and last name.
Email: @
Phone:
Please include your country code.
CV / Resume:
Yes, I am currently eligible to work (work permit/visa/citizenship) in the country to which I am applying. No, I am not currently eligible to work (work permit/visa/citizenship) in the country to which I am applying.
Fleet Account Manager (ACIN-117) Manchester, England
Salary: GBP26764 – GBP26764 per annum + £2,000 Performance related bonus
Role:Fleet Account Manager
Location:Northwest Region
Working hours:37.5 hours per week, Monday to Friday 09:00am – 17:30pm
Salary: £26,764 + £2,000 Performance related bonus once established in the role
As an integral part of our Fleet team, you will play a key role in driving our department’s commercial success.
Working closely with the Fleet Commercial Operation, you will actively participate to enhancing team performance, new and existing clients, whilst supporting the wider Fleet / Branch Network, and Call Centre contribution (Taxi Department).
What you will be doing:
- Utilising CRM system (Salesforce) to be maintain with updated files, customer outcomes, diary, lead and opportunity cycle stage.
- Accuracy on all data entries and submissions to allow fluid operation and SLA turn arounds.
- Inbound and Outbound target audience (UTA – Universal Target Audience) leads to qualify to next stages to meet agreed team KPI’s.
- Professional approach to communication as a main tool to build and maintain all levels of customer relationship and service.
- Meeting and exceeding team and departmental key performance indicators & budgetary requirements.
- Managing own performance of defined targets and delivering continuous improvements in performance and productivity.
- Support search / connections to commercial industry individuals and commercial events to showcase Fleet product suite and service to source new business development.
- Support BDM to effectively maintain dairy and new business prospects through to new business conversion.
- Ensure Quality (Compliance/Audits) meet standards, a good level of customer service is delivered.
What we’re looking for:
- Insurance experience (Preferable but not essential)
- Account/Portfolio management experience (Preferable)
- Strong communication skills: Ability to effectively communicate with clients and insurance agents to understand their needs and provide appropriate solutions.
- Sales acumen: Proficiency in identifying new business opportunities and converting leads into clients through persuasive selling techniques.
- Ability Work independently
- Problem-solving skills: Aptitude for quickly resolving client issues, addressing concerns, and finding innovative solutions to meet their insurance needs.
- Organizational skills: Ability to manage multiple tasks, prioritize workload, and meet deadlines in a fast-paced environment.
- Product knowledge: Comprehensive understanding of insurance products, coverage options, and industry regulations to provide accurate information and advice to clients.
- Ability to adapt to fast paced changes in the insurance industry, client preferences, and market conditions to stay competitive and achieve business objectives.
- Positive Can-do Attitude, Detail-orientated, approachable, ability to network and sustain relationships.
Wellbeing:
- Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)
- Enhanced paternity pay and 16 weeks full maternity pay.
- Colleague Assistance programme offers a suite of wellbeing services such as:
- 6 Free Counselling sessions per year
- Unlimited access to a telephone councillor 24/7
- Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor.
- Network of internal qualified mental health first aiders are available to provide support to colleagues.
Financial:
- A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner
- Ability to access your earnings before payday via Dayforce Wallet.
- Company pension scheme
- Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period.
- Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice.
- Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary.
- Reward, Recognition and Culture:
- Long Service Award paid on 5,10- and 15-years’ service
- A reward and recognition hub to celebrate and reward colleagues and peers.
- Consistent and engaging company events including company awards, competitions and charity fundraisers.
- Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits!
All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard.
Candidates with experience of or working currently in relevant job titles, including:Account Manager, New Business Manager, Business Development Manager, Business Developer, Lead Generation, Marketing Manager, Partnerships Manager, Client Success, Customer Success, Sales Account Manager, Sales Manager, B2B Sales.
Name:
Please include your first and last name.
Email: @ Phone:
Please include your country code.
CV / Resume:
Eligibility: Yes, I am currently eligible to work (work permit/visa/citizenship) in the country to which I am applying. No, I am not currently eligible to work (work permit/visa/citizenship) in the country to which I am applying. ;
Fleet Account Manager (ACIN-117) Manchester, England
Thank you for submitting your application.
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Fleet Account Manager employer: Acorn Insurance
Contact Detail:
Acorn Insurance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fleet Account Manager
✨Tip Number 1
Familiarise yourself with Salesforce, as it's a key tool for the Fleet Account Manager role. Understanding how to navigate and utilise CRM systems effectively will give you an edge in managing customer relationships and data.
✨Tip Number 2
Brush up on your communication skills! Since this role involves building and maintaining client relationships, practice articulating your thoughts clearly and professionally. Role-playing scenarios can help you prepare for real-life interactions.
✨Tip Number 3
Network within the commercial industry. Attend relevant events or join online forums to connect with professionals in the field. This can help you gain insights into potential clients and market trends, which is crucial for identifying new business opportunities.
✨Tip Number 4
Demonstrate your problem-solving skills during interviews. Prepare examples of how you've successfully resolved client issues in the past. This will showcase your ability to handle challenges and adapt to fast-paced changes in the industry.
We think you need these skills to ace Fleet Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in account management and sales. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Strong Cover Letter: Write a cover letter that showcases your communication skills and problem-solving abilities. Mention specific examples of how you've successfully managed client relationships or exceeded sales targets in the past.
Highlight CRM Experience: Since the role involves using Salesforce, emphasise any previous experience you have with CRM systems. Detail how you've used such tools to manage customer data and improve service delivery.
Showcase Your Sales Acumen: In your application, provide examples of how you've identified new business opportunities and converted leads into clients. This will demonstrate your sales proficiency and ability to meet KPIs.
How to prepare for a job interview at Acorn Insurance
✨Know Your CRM
Familiarise yourself with Salesforce, as it's a key tool for the role. Be prepared to discuss how you've used similar systems in the past and how you ensure accuracy in data entry.
✨Demonstrate Communication Skills
Since strong communication is crucial, think of examples where you've effectively communicated with clients or team members. Highlight your ability to build relationships and resolve issues.
✨Showcase Your Sales Acumen
Prepare to discuss your experience in identifying new business opportunities and converting leads. Use specific examples to illustrate your persuasive selling techniques and success in meeting KPIs.
✨Exhibit Problem-Solving Abilities
Be ready to share instances where you've quickly resolved client issues or adapted to changes in a fast-paced environment. This will demonstrate your ability to think on your feet and provide innovative solutions.
