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- Tasks: Manage fleet accounts, enhance team performance, and support client relationships.
- Company: Acorn Insurance is dedicated to providing purpose-driven careers with a focus on wellbeing.
- Benefits: Enjoy 31-35 days annual leave, enhanced parental pay, and access to mental health support.
- Why this job: Join a dynamic team, exceed KPIs, and make a real impact in the insurance industry.
- Qualifications: 1 year of fleet insurance experience and strong communication skills required.
- Other info: Flexible benefits platform and opportunities for charity donations directly from your salary.
The predicted salary is between 22800 - 28400 £ per year.
Role: Fleet Account Manager Location: East London (Stepney Green) Working hours: 37.5 Hours per week, Monday to Friday 09:00am – 17:30pm Salary : £28,412 + £2000 Performance related bonus once established in the role As an integral part of our Fleet team, you will play a key role in driving our department\’s commercial success. Working closely with the Fleet Commercial Operation, you will actively participate to enhancing team performance, new and existing clients, whilst supporting the wider Fleet / Branch Network, and Call Centre contribution (Taxi Department). What you will be doing: Utilising CRM system (Salesforce) to be maintain with updated files, customer outcomes, diary, lead and opportunity cycle stage Accuracy on all data entries and submissions to allow fluid operation and SLA turn arounds Inbound and Outbound target audience (UTA – Universal Target Audience) leads to qualify to next stages to meet agreed team KPI\’s Professional approach to communication as a main tool to build and maintain all levels of customer relationship and service Meeting and exceeding team and departmental key performance indicators & budgetary requirements Managing own performance of defined targets and delivering continuous improvements in performance and productivity Support search / connections to commercial industry individuals and commercial events to showcase Fleet product suite and service to source new business development Support BDM to effectively maintain dairy and new business prospects through to new business conversion Ensure Quality (Compliance/Audits) meet standards, a good level of customer service is delivered What we\’re looking for: Minimum 1 years Fleet Insurance experience Account/Portfolio management experience Strong communication skills: Ability to effectively communicate with clients and insurance agents to understand their needs and provide appropriate solutions Sales acumen: Proficiency in identifying new business opportunities and converting leads into clients through persuasive selling techniques Ability Work independently Problem-solving skills: Aptitude for quickly resolving client issues, addressing concerns, and finding innovative solutions to meet their insurance needs Organizational skills: Ability to manage multiple tasks, prioritize workload, and meet deadlines in a fast-paced environment Product knowledge: Comprehensive understanding of insurance products, coverage options, and industry regulations to provide accurate information and advice to clients Ability to adapt to fast paced changes in the insurance industry, client preferences, and market conditions to stay competitive and achieve business objectives Positive Can-do Attitude, Detail-orientated, approachable, ability to network and sustain relationships Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the \’your tomorrow\’ benefits you will receive include: Wellbeing: Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays) Enhanced paternity pay and 16 weeks full maternity pay. Colleague Assistance programme offers a suite of wellbeing services such as: 6 Free Counselling sessions per year Unlimited access to a telephone councillor 24/7 Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor. Network of internal qualified mental health first aiders are available to provide support to colleagues. Financial: A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner Ability to access your earnings before payday via Dayforce Wallet. Company pension scheme Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period. Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice. Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary. Reward, Recognition and Culture: Long Service Award paid on 5,10- and 15-years\’ service A reward and recognition hub to celebrate and reward colleagues and peers. Consistent and engaging company events including company awards, competitions and charity fundraisers. Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits! Please click the \’APPLY\’ button to submit your CV for this role. Candidates with experience or relevant job titles of; Fleet Account Manager, National Fleet Account Manager, Fleet Management Consultant, Fleet Support Specialist, Vehicle Fleet Account Manager, Fleet Account Executive, Enterprise Fleet Account Manager, Business Fleet Manager, Fleet Operations Supervisor, Fleet Operations Support Specialist, Fleet Management Coordinator, Fleet Director, Transportation Safety Manager, Fleet Specialist, Fleet and Logistics Asset Manager, Fleet Maintenance Supervisor, Fleet Services Manager, Fleet Sales Account Manager, Account Manager – Fleet Solutions, Fleet Management Consultant may also be considered for this role. TPBN1_UKTJ
Fleet Account Manager employer: Acorn Insurance
Contact Detail:
Acorn Insurance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fleet Account Manager
✨Tip Number 1
Familiarise yourself with Salesforce, as it's a key tool for the Fleet Account Manager role. Understanding how to navigate and utilise CRM systems effectively will give you an edge in demonstrating your readiness for the position.
✨Tip Number 2
Network within the insurance industry by attending relevant events or joining online forums. Building connections can help you learn more about the market and may even lead to referrals or insights that could benefit your application.
✨Tip Number 3
Brush up on your knowledge of fleet insurance products and regulations. Being well-versed in these areas will not only prepare you for the role but also show us that you're serious about contributing to our team's success.
✨Tip Number 4
Practice your communication skills, especially in a sales context. Role-playing scenarios where you engage with clients can help you refine your approach and demonstrate your ability to build relationships during the interview process.
We think you need these skills to ace Fleet Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in fleet insurance and account management. Use keywords from the job description, such as 'sales acumen' and 'problem-solving skills', to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills and ability to build customer relationships. Mention specific examples of how you've met KPIs or improved performance in previous roles to make your application stand out.
Highlight Relevant Experience: In your application, emphasise any experience you have with CRM systems like Salesforce, as well as your understanding of insurance products. This will show that you are well-prepared for the responsibilities of the Fleet Account Manager role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for the role you're applying for.
How to prepare for a job interview at Acorn Insurance
✨Know Your Fleet Insurance Basics
Make sure you brush up on your fleet insurance knowledge before the interview. Understand the key products, coverage options, and industry regulations. This will help you answer questions confidently and demonstrate your expertise.
✨Showcase Your Communication Skills
As a Fleet Account Manager, strong communication is crucial. Prepare examples of how you've effectively communicated with clients and resolved issues in the past. This will highlight your ability to build and maintain relationships.
✨Demonstrate Your Sales Acumen
Be ready to discuss your experience in identifying new business opportunities and converting leads into clients. Share specific examples of successful sales techniques you've used, as this role requires a proactive approach to business development.
✨Prepare for Problem-Solving Scenarios
Think of potential client issues you might face in this role and how you would resolve them. Being able to showcase your problem-solving skills will show that you're adaptable and can handle the fast-paced nature of the insurance industry.
