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For Companies At a Glance
- Tasks: Handle customer claims and provide top-notch service daily.
- Company: Join a dynamic team in a leading customer service firm.
- Benefits: Enjoy a competitive salary, bonus potential, and clear pay progression.
- Why this job: Be part of a supportive culture that values your growth and impact.
- Qualifications: No specific experience required; just bring your enthusiasm and communication skills.
- Other info: Rotating shifts with weekends off every five weeks.
The predicted salary is between 25877 - 27377 £ per year.
Role: Customer Service Claims Handler
Workinghours: 37.5 hours per week, 7.5 hours a day. Rotating shifts between 8-6pm Monday-Friday, 1 in 5 Saturdays
Location: Liverpool
Salary: £25,877 starting salary, plus an up to £1500 annual bonus, paid quarterly once established within your role. Starting salary is non-negotiable but there are clear pay progression opportunities once in position.
What you will…
Customer Service Claims Handler employer: Acorn Insurance
Contact Detail:
Acorn Insurance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Claims Handler
✨Tip Number 1
Familiarise yourself with common customer service scenarios and claims processes. This will help you demonstrate your understanding of the role during any interviews or discussions.
✨Tip Number 2
Practice your communication skills, especially in handling difficult situations. Being able to convey empathy and clarity can set you apart from other candidates.
✨Tip Number 3
Research StudySmarter's values and mission. Aligning your answers and examples with our company culture can show that you're a great fit for the team.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the role and the company, which can be invaluable during your application process.
We think you need these skills to ace Customer Service Claims Handler
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Customer Service Claims Handler. Tailor your application to highlight relevant experience and skills that match the role.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your customer service experience, particularly in claims handling or similar roles. Use bullet points for clarity and focus on achievements that demonstrate your ability to handle customer queries effectively.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the position and the company. Provide specific examples of how your skills and experiences make you a great fit for the role, especially in dealing with customer claims.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial in a customer service role.
How to prepare for a job interview at Acorn Insurance
✨Know the Role Inside Out
Make sure you understand the responsibilities of a Customer Service Claims Handler. Familiarise yourself with common claims processes and customer service best practices, as this will help you answer questions confidently.
✨Demonstrate Empathy and Communication Skills
In customer service roles, empathy is key. Prepare examples from your past experiences where you've successfully handled difficult situations or resolved customer complaints, showcasing your communication skills.
✨Prepare for Scenario-Based Questions
Expect to be asked how you would handle specific scenarios related to claims handling. Think through potential situations and how you would approach them, focusing on problem-solving and customer satisfaction.
✨Show Enthusiasm for the Company
Research StudySmarter and express why you want to work with us. Highlight our values and how they align with your own, demonstrating that you're not just looking for any job, but are genuinely interested in being part of our team.
