Third Party Property Damage Senior Claims Handler in Birkenhead
Third Party Property Damage Senior Claims Handler

Third Party Property Damage Senior Claims Handler in Birkenhead

Birkenhead Full-Time 28646 - 32702 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage complex third party property damage claims and support team development.
  • Company: Join Acorn Insurance, a leading firm with over 40 years of expertise.
  • Benefits: Enjoy 35 days holiday, mental health support, and flexible working options.
  • Why this job: Be part of a growing team that values empowerment and career progression.
  • Qualifications: Positive attitude, excellent communication skills, and relevant claims experience.
  • Other info: Inclusive workplace culture with recognition awards and social events.

The predicted salary is between 28646 - 32702 £ per year.

Location: Liverpool

Salary: £28,646 to £32,702 Plus up to £2,500 performance related bonus per annum, once established within your role

Job Type: Permanent, Full Time

Working Hours: 37.5 hours a week. Monday to Friday 9:00am to 5:30pm

What you will be doing:

  • As a Senior PD Handler, you will play a pivotal role in helping to build a market leading Third Party Claims Team.
  • You will use your technical knowledge, to mitigate claims spend through appropriate management of PD claims, including more complex liability/indemnity scenarios.
  • You will support the competency development of your colleagues, through coaching/training.
  • You will be the Indemnity/Liability/MIB SME for your Team.
  • You will support and drive the delivery of the PD KPIs - Nil rate/Lifecycle/Spend.
  • You will assist your Team Leader, deputizing in their absence when required.
  • You will demonstrate a GROWTH mindset and actively promote a culture of empowerment, engagement and positivity.
  • Support TL with handler QA/feedback.

What we’re looking for:

  • A positive 'can do attitude'
  • A desire to improve current processes and strategies
  • Excellent communication skills
  • Ability to react to changing/competing priorities
  • PD LV3 Competency or working towards
  • Liability LV3 Competency or working towards
  • Indemnity LV3 Competency or working towards
  • Excellent working knowledge of Third Party Claims

Benefits:

  • 35 days' holiday (including bank holidays) with additional buy/sell options
  • 24/7 mental health support & free counselling available
  • Flexible benefits, including early access to salary via our internal platform
  • Hybrid working options to support work-life balance and individual needs
  • Recognition awards, social events & more

Our Commitment to our colleague's:

  • Mindful Employer - championing mental health and wellbeing
  • Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities
  • Menopause Friendly accredited - supporting every stage of life
  • Armed Forces Covenant signatory - honouring those who serve
  • Great Places to Work 2024/25 - fostering an engaging and positive workplace culture
  • Best Place to Work for Development - proud to be investing in people’s future
  • Best Place to Work for Women - breaking down barriers to women’s career progression

If you’re looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn.

A Few Things to Know Before You Apply:

If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check.

Visa Requirements: Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we’re not able to offer visa sponsorship.

We’re Here to Support You: We’re committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you’re part of the team-just let us know. Whether it’s flexible hours, adapted equipment, or a bit of extra support, we’ll work with you to make sure you can do your best work.

Please click the APPLY button to submit your CV for this role.

Candidates with experience or relevant job titles of: Insurance Claims Handler, Senior Claim Handler, Customer Claims Executive, Claims Account Manager, Claims Handling Manager, Claims Customer Service, Insurance Claims, Third Party Case Handler, Third Part Claims Technician, Property Damage Claims Advisor, Property Damage Claims Handler may also be considered for this role.

Third Party Property Damage Senior Claims Handler in Birkenhead employer: Acorn Insurance

At Acorn Insurance, we pride ourselves on fostering a vibrant and inclusive work culture right in the heart of Liverpool. With a strong commitment to employee growth, we offer extensive career development opportunities, flexible working arrangements, and a generous benefits package including 35 days' holiday and 24/7 mental health support. Join us to be part of a dynamic team that values empowerment, collaboration, and continuous improvement, all while making a meaningful impact in the insurance industry.
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Contact Detail:

Acorn Insurance Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Third Party Property Damage Senior Claims Handler in Birkenhead

✨Tip Number 1

Network like a pro! Reach out to your connections in the insurance industry, especially those who work at Acorn. A friendly chat can sometimes lead to insider info about job openings or even a referral.

✨Tip Number 2

Prepare for the interview by brushing up on your technical knowledge of Third Party Claims. Be ready to discuss complex liability scenarios and how you would handle them. Show us you’re the go-to person for these challenges!

✨Tip Number 3

Demonstrate your growth mindset during interviews. Share examples of how you've improved processes or helped colleagues develop their skills. We love seeing candidates who are all about empowerment and positivity!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Acorn.

We think you need these skills to ace Third Party Property Damage Senior Claims Handler in Birkenhead

Technical Knowledge of Third Party Claims
Liability and Indemnity Expertise
Coaching and Training Skills
KPI Management
Excellent Communication Skills
Ability to Manage Competing Priorities
PD LV3 Competency or Working Towards
Positive Attitude
Process Improvement Skills
Team Leadership Support
Adaptability to Change
Engagement and Empowerment Promotion

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the role of Third Party Property Damage Senior Claims Handler. Highlight your relevant experience and skills that match the job description, especially your technical knowledge in managing PD claims.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and how your positive 'can do attitude' aligns with our values at Acorn. Don’t forget to mention any specific achievements that demonstrate your ability to improve processes.

Showcase Your Communication Skills: Since excellent communication skills are key for this role, make sure to demonstrate them in your application. Whether it's through clear language in your CV or a well-structured cover letter, let us see how you can effectively convey your ideas.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to the right people and shows your genuine interest in joining our team at Acorn. Plus, it’s super easy!

How to prepare for a job interview at Acorn Insurance

✨Know Your Stuff

Make sure you brush up on your technical knowledge related to Third Party Claims. Understand the nuances of liability and indemnity scenarios, as well as the KPIs mentioned in the job description. This will show that you're not just interested in the role but also prepared to tackle the challenges it presents.

✨Show Your Growth Mindset

During the interview, highlight your positive 'can do attitude' and willingness to improve processes. Share examples from your past where you've successfully adapted to change or helped others grow. This aligns perfectly with the company's culture of empowerment and engagement.

✨Communicate Clearly

Excellent communication skills are a must for this role. Practice articulating your thoughts clearly and concisely. You might want to prepare answers to common interview questions, focusing on how you can contribute to the team and support your colleagues through coaching and training.

✨Be Ready to Discuss Priorities

The ability to react to changing priorities is crucial. Think of instances where you've had to juggle multiple tasks or adapt quickly to new information. Be ready to discuss these experiences and how they’ve shaped your approach to claims handling.

Third Party Property Damage Senior Claims Handler in Birkenhead
Acorn Insurance
Location: Birkenhead

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