Sales Agent

Sales Agent

Full-Time 26938 - 28609 £ / year (est.) No home office possible
Acorn Insurance Ltd

At a Glance

  • Tasks: Engage with customers, support sales, and provide excellent service in a fast-paced environment.
  • Company: Join Acorn Insurance, a growing leader in the insurance industry with a strong community focus.
  • Benefits: Enjoy 35 days' holiday, mental health support, flexible working options, and career growth opportunities.
  • Other info: Be part of a supportive team that values mental health and inclusivity.
  • Why this job: Build a rewarding career in sales while making a positive impact on customers' lives.
  • Qualifications: No experience needed; just bring your motivation and friendly attitude!

The predicted salary is between 26938 - 28609 £ per year.

Location: London (Stepney Green)

Salary: £26,938 - £28,609 per annum + up to £2000 Performance related bonus

Job Type: Permanent, Full Time

Working Hours: 37.5 Hour per week, Monday to Friday 09:00am - 17:30pm

We're looking for motivated, customer driven Sales Agents to join our Retail Branch Network. This is a fantastic opportunity for someone who enjoys working with people, thrives in a fast paced environment, and wants to build a long term career in insurance and financial services.

You'll be at the heart of the branch, helping people find the right products for their needs while delivering an excellent, professional service every time.

What you'll be doing:

  • Daily engagement with customers to support both new business, renewals, and policy enquiries
  • Identifying customer needs, including vulnerability, and applying appropriate support and adjustments
  • Ensuring customer records and documentation are accurate
  • Handling queries, payments, and policy changes confidently and professionally
  • Working towards individual and team targets, contributing to branch success
  • Representing the business positively in the community and during local outreach activity
  • Support Branch Manager in daily branch operations

What we're looking for:

  • Someone who takes ownership, follows tasks through to completion and doesn't hand off problems for others to fix
  • Naturally friendly and confident, able to build rapport and communicate clearly with a wide range of customers
  • Supportive of colleagues, willing to help others, share knowledge and contribute to a positive team atmosphere
  • Organised and accurate, able to follow regulations and processes while still using empathy and common sense
  • Comfortable questioning how things are done and suggesting practical improvements to make work simpler and better
  • Able to make sensible decisions at pace, using good judgement rather than waiting for endless approvals
  • Motivated by clear goals, resilient under pressure and driven to improve your own performance over time
  • Experience in sales, customer service, insurance, or financial services is helpful but not essential, full training and ongoing coaching will be provided.

Benefits:

  • 35 days' holiday (including bank holidays) with additional buy/sell options
  • 24/7 mental health support & free counselling available
  • Flexible benefits, including early access to salary via our internal platform
  • Hybrid working options to support work-life balance and individual needs
  • Comprehensive training and structured onboarding
  • Clear performance expectations and achievable targets
  • Recognition awards, social events & more

Our Commitment to our colleagues:

  • Mindful Employer - championing mental health and wellbeing
  • Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities
  • Menopause Friendly accredited - supporting every stage of life
  • Armed Forces Covenant signatory - honouring those who serve
  • Great Places to Work 2024/25 - fostering an engaging and positive workplace culture
  • Best Place to Work for Development - proud to be investing in people's future
  • Best Place to Work for Women - breaking down barriers to women's career progression

If you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn.

A Few Things to Know Before You Apply:

If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check.

Visa Requirements:

Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship.

We're Here to Support You:

We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know.

Please click the APPLY button to submit your CV for this role.

Candidates with experience or relevant job titles of: Inbound Sales, Sales Account Manager, Business Development, Insurance Sales, Business Development Executive, Sales Consultant, Insurance Sales, Customer Services Assistant, Customer Support Advisor, may all be considered.

Sales Agent employer: Acorn Insurance Ltd

Acorn Insurance is an exceptional employer located in Stepney Green, London, offering a vibrant work culture that prioritises employee wellbeing and development. With 35 days of holiday, comprehensive training, and flexible working options, we empower our Sales Agents to thrive in a supportive environment while contributing to the success of our growing branch network. Join us to be part of a company that values its people and fosters meaningful career progression in the insurance and financial services sector.
Acorn Insurance Ltd

Contact Detail:

Acorn Insurance Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Sales Agent

✨Tip Number 1

Get to know the company before your interview! Research Acorn Insurance, their values, and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Practice your pitch! Be ready to talk about your experiences and how they relate to the Sales Agent role. Highlight your customer service skills and any relevant sales experience, even if it’s from a different industry.

✨Tip Number 3

Show off your personality! Acorn is looking for friendly, engaging individuals. Don’t be afraid to let your character shine through during interviews or networking events. Building rapport is key!

✨Tip Number 4

Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.

We think you need these skills to ace Sales Agent

Customer Engagement
Sales Skills
Communication Skills
Problem-Solving Skills
Attention to Detail
Organisational Skills
Teamwork
Empathy
Decision-Making
Resilience
Adaptability
Time Management
Knowledge of Insurance Products
Ability to Work Under Pressure

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experiences that match what we're looking for in a Sales Agent. Highlight any customer service or sales experience, even if it's not in insurance, to show us you're the right fit!

Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re excited about this role and how your values align with ours. Keep it friendly and professional, just like we are at StudySmarter.

Show Off Your People Skills: Since you'll be engaging with customers daily, make sure to showcase your communication skills in your application. Share examples of how you've built rapport and helped others in previous roles – we love to see that!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us during the process!

How to prepare for a job interview at Acorn Insurance Ltd

✨Know Your Stuff

Before the interview, make sure you understand the company and its values. Research Acorn Insurance and their approach to customer service. Be ready to discuss how your personal values align with theirs, especially around customer care and teamwork.

✨Showcase Your People Skills

As a Sales Agent, you'll be engaging with customers daily. Prepare examples of how you've built rapport in previous roles. Think about times when you’ve gone above and beyond for a customer or helped a colleague, as these stories will highlight your friendly and supportive nature.

✨Be Ready for Role-Play

Expect some role-play scenarios during the interview. Practice handling common customer queries or objections. This will not only demonstrate your sales skills but also show your ability to think on your feet and make sensible decisions under pressure.

✨Ask Thoughtful Questions

Prepare questions that show your interest in the role and the company. Ask about the training process, team dynamics, or how success is measured in the branch. This shows you're motivated and eager to contribute to the team's success right from the start.

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