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- Tasks: Manage motor claims from start to finish, ensuring exceptional service and relationship management.
- Company: Join a dynamic team in a leading insurance company with a focus on innovation.
- Benefits: Competitive salary, annual bonus potential, and hybrid working options.
- Other info: Enjoy a supportive work environment with opportunities for career advancement.
- Why this job: Make a real difference by helping customers navigate their claims with expertise.
- Qualifications: Strong communication skills and a keen eye for detail are essential.
The predicted salary is between 28747 - 38160 £ per year.
Location: Liverpool or Sevenoaks with hybrid working
Salary: Between 28,747 and 38,160 DOE plus 2000 annual bonus potential achieved quarterly
Job Type: Permanent, Full Time
Working Hours: Monday to Friday 9:00am - 5:30pm, 37.5 hours per week
We are currently recruiting a Motor Claims Handler to join the Fleet and Specialist product team. This individual will be pro-actively managing a portfolio of Fleet and Specialist products in motor claims from start through settlement, covering all Heads of Damage such as Accidental Damage, Property Damage, Credit Hire and Third-party Personal Injury claims (Portal and Non Portal). You will be providing exceptional level of service and relationship management to our Fleet customers.
What you will be doing:
- Validate all claims for indemnity and fraud.
- Assess liability including communication of our decision.
- Contact all potential claimants or representatives in a timely manner to establish our exposure in respect of all Heads of Damage, ensuring that key information is obtained and updated on the claim file.
- Accurate quantum assessment of claims presented using the relevant tools available to assist.
- Identify cases where intervening on vehicle losses will reduce our overall exposure, utilising resource of specialist inhouse motor engineers.
- Ensure indemnity spend is minimized by commercial decision making.
- Proactive diary management.
Motor Claims Handler employer: Acorn Insurance Ltd
Contact Detail:
Acorn Insurance Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Motor Claims Handler
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and the role. Understand their values and how you can contribute to their success as a Motor Claims Handler. Tailor your answers to show you're the perfect fit!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. This will help you articulate your experience and skills confidently when it counts.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Motor Claims Handler
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Motor Claims Handler role. Highlight relevant experience in managing claims and any specific skills that match the job description. We want to see how you can bring value to our Fleet and Specialist product team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you a perfect fit. Don’t forget to mention your customer service skills, as we value exceptional relationship management.
Showcase Your Attention to Detail: In the world of motor claims, attention to detail is key. Make sure your application is free from typos and errors. We appreciate candidates who take the time to ensure their submissions are polished and professional.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come through our own platform!
How to prepare for a job interview at Acorn Insurance Ltd
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of motor claims, especially the different types like Accidental Damage and Third-party Personal Injury. Being able to discuss these confidently will show that you're serious about the role and understand what it entails.
✨Showcase Your Customer Service Skills
Since this role involves providing exceptional service to Fleet customers, think of examples from your past experiences where you've gone above and beyond for a client. Be ready to share these stories during the interview to demonstrate your relationship management skills.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific claims situations. Practise answering scenario-based questions, focusing on your decision-making process and how you would assess liability or manage fraud. This will help you articulate your thought process clearly.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the team dynamics or the tools they use for claims assessment. This shows your genuine interest in the role and helps you gauge if it's the right fit for you.