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- Tasks: Manage complex third party property damage claims and support team development.
- Company: Join Acorn Insurance, a leading firm with over 40 years of expertise.
- Benefits: Enjoy 35 days holiday, mental health support, and flexible working options.
- Why this job: Be part of a growing team that values empowerment and career progression.
- Qualifications: Positive attitude, excellent communication skills, and relevant claims experience.
- Other info: Recognised for commitment to inclusivity and employee growth.
The predicted salary is between 28646 - 32702 £ per year.
Location: Liverpool
Salary: £28,646 to £32,702 Plus up to £2,500 performance related bonus per annum, once established within your role
Job Type: Permanent, Full Time
Working Hours: 37.5 hours a week. Monday to Friday 9:00am to 5:30pm
What you will be doing:
- As a Senior PD Handler, you will play a pivotal role in helping to build a market leading Third Party Claims Team.
- You will use your technical knowledge, to mitigate claims spend through appropriate management of PD claims, including more complex liability/indemnity scenarios.
- You will support the competency development of your colleagues, through coaching/training.
- You will be the Indemnity/Liability/MIB SME for your Team.
- You will support and drive the delivery of the PD KPIs - Nil rate/Lifecycle/Spend.
- You will assist your Team Leader, deputizing in their absence when required.
- You will demonstrate a GROWTH mindset and actively promote a culture of empowerment, engagement and positivity.
- Support TL with handler QA/feedback.
What we’re looking for:
- A positive "can do attitude".
- A desire to improve current processes and strategies.
- Excellent communication skills.
- Ability to react to changing/competing priorities.
- PD LV3 Competency or working towards.
- Liability LV3 Competency or working towards.
- Indemnity LV3 Competency or working towards.
- Excellent working knowledge of Third Party Claims.
Benefits:
- 35 days' holiday (including bank holidays) with additional buy/sell options.
- 24/7 mental health support & free counselling available.
- Flexible benefits, including early access to salary via our internal platform.
- Hybrid working options to support work-life balance and individual needs.
- Recognition awards, social events & more.
Our Commitment to our colleague's:
- Mindful Employer - championing mental health and wellbeing.
- Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities.
- Menopause Friendly accredited - supporting every stage of life.
- Armed Forces Covenant signatory - honouring those who serve.
- Great Places to Work 2024/25 - fostering an engaging and positive workplace culture.
- Best Place to Work for Development - proud to be investing in people’s future.
- Best Place to Work for Women - breaking down barriers to women’s career progression.
If you’re looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn.
A Few Things to Know Before You Apply:
We’re really excited that you’re considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind:
- If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check.
- Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we’re not able to offer visa sponsorship.
We’re Here to Support You:
We’re committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process - or once you’re part of the team - just let us know. Whether it’s flexible hours, adapted equipment, or a bit of extra support, we’ll work with you to make sure you can do your best work.
Please click the APPLY button to submit your CV for this role.
Candidates with experience or relevant job titles of: Insurance Claims Handler, Senior Claim Handler, Customer Claims Executive, Claims Account Manager, Claims Handling Manager, Claims Customer Service, Insurance Claims, Third Party Case Handler, Third Part Claims Technician, Property Damage Claims Advisor, Property Damage Claims Handler may also be considered for this role.
Third Party Property Damage Senior Claims Handler in Liverpool employer: Acorn Insurance Ltd
Contact Detail:
Acorn Insurance Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Third Party Property Damage Senior Claims Handler in Liverpool
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Senior Claims Handler role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by practising common questions related to Third Party Claims. Think about how you can showcase your technical knowledge and problem-solving skills. We want to see that 'can do' attitude shine through!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values. Check out our website for opportunities at Acorn Insurance. We’re all about growth and supporting each other, so it’s a great fit!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a nice touch that reflects your professionalism.
We think you need these skills to ace Third Party Property Damage Senior Claims Handler in Liverpool
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of a Third Party Property Damage Senior Claims Handler. Highlight your relevant experience and skills that match the job description, especially your technical knowledge in managing PD claims.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and how your positive 'can do attitude' aligns with our values at Acorn. Don’t forget to mention any specific achievements that demonstrate your ability to improve processes.
Showcase Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects this. Use clear and concise language, and don’t hesitate to share examples of how you’ve effectively communicated in past roles or situations.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Acorn Insurance Ltd
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to Third Party Claims. Understand the nuances of liability and indemnity scenarios, as well as the KPIs you'll be expected to drive. This will show that you're not just interested in the role, but that you’re ready to hit the ground running.
✨Show Your Growth Mindset
During the interview, highlight your positive 'can do' attitude and willingness to improve processes. Share examples of how you've previously contributed to team success or driven change. This aligns perfectly with the company’s culture of empowerment and engagement.
✨Communicate Clearly
Excellent communication skills are a must for this role. Practice articulating your thoughts clearly and concisely. You might even want to prepare answers to common interview questions, focusing on how you can support your colleagues and contribute to the team's development.
✨Be Ready to Adapt
The job description mentions reacting to changing priorities, so be prepared to discuss how you've handled similar situations in the past. Think of specific examples where you successfully managed competing demands while maintaining quality in your work.