Senior Insurance Claims Lead: Customer Outcomes in Liverpool

Senior Insurance Claims Lead: Customer Outcomes in Liverpool

Liverpool Full-Time No working from home possible
Acorn Insurance Ltd

At a Glance

  • Tasks: Lead insurance claims from start to finish, ensuring great customer outcomes.
  • Company: Acorn Insurance Ltd, a dynamic company based in Liverpool.
  • Benefits: Competitive salary starting at Β£31,831 plus performance-related bonuses.
  • Other info: Full-time role with a 37.5-hour week and opportunities for career growth.
  • Why this job: Make a real difference by improving processes and coaching your team.
  • Qualifications: Experience in claims handling and strong decision-making skills.

Acorn Insurance Ltd in Liverpool is seeking a Senior Claims Handler to own claims from start to finish, making confident decisions and delivering better outcomes for customers.

This role requires taking ownership, improving processes, and coaching colleagues, with a focus on reducing customer effort and creating seamless experiences.

The position is full-time, permanent, based in Liverpool with a 37.5-hour week and occasional Saturdays; salary starts at Β£31,831 with a performance-related bonus.

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Senior Insurance Claims Lead: Customer Outcomes in Liverpool employer: Acorn Insurance Ltd

At Acorn Insurance, we pride ourselves on being an exceptional employer that fosters a supportive and dynamic work culture in Liverpool. Our Customer Service Representative Apprenticeship offers not only a competitive salary but also extensive training and development opportunities, ensuring that you grow both personally and professionally while making a meaningful impact in the insurance industry. Join our enthusiastic team where your contributions are valued, and enjoy a vibrant environment that encourages continuous learning and career advancement.

Acorn Insurance Ltd

Contact Details:

Acorn Insurance Ltd Recruitment Team

We think you need these skills to ace Senior Insurance Claims Lead: Customer Outcomes in Liverpool

Claims Handling
Decision-Making
Process Improvement
Coaching Skills
Customer Service
Problem-Solving
Communication Skills