Claims Insight Analyst in Liverpool

Claims Insight Analyst in Liverpool

Liverpool Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Analyse data trends to support Claims and Reserving operations, driving strategic decisions.
  • Company: Join a leading insurance firm with a commitment to growth and inclusivity.
  • Benefits: Enjoy 35 days holiday, mental health support, and flexible working options.
  • Why this job: Make an impact by using data to shape business strategies in a dynamic environment.
  • Qualifications: Experience in data analysis, SQL coding, and dashboard creation is essential.
  • Other info: Opportunities for career development and a vibrant workplace culture await you.

The predicted salary is between 36000 - 60000 £ per year.

Please make an application promptly if you are a good match for this role due to high levels of interest.

Location: Liverpool City Centre, on a hybrid working basis

Salary: Competitive DOE

Job Type: Permanent, Full Time

Working Hours: 37.5 hours per week, Monday to Friday

We are currently recruiting for an Insight Analyst to join our Data Analytics Team, which sits in a unique position between our Pricing, Reserving, and Claims departments. This role is focused on supporting both the Claims and Reserving side of the business, and there are opportunities to support the Pricing function, too!

The successful candidate will be a natural self-starter looking to use their initiative and curiosity to investigate trends, with the end goal of delivering comprehensive analysis across all levels of the business. This role requires having the creative flair to push ideas through to completion, the confidence and initiative to question effectively and professionally, and the ability to work independently or as part of a team.

What you will be doing:

  • Supporting and leading the Claim operation with understanding performance, spotting and reducing leakage, and helping define strategy using data and analytics
  • Quantifying and feeding Claim operation process changes into the reserving cycle, whilst being the face of the claims operation to discuss triangulation development
  • Liaising with the business to get a firm understanding of insight requests needing to be worked and effectively prioritising their workload to deliver these
  • Business facing to work with the Claim operation and ensure best practices are met when making decisions using data - acting in a Business Partner mindset always
  • Owning and calculating the cost-saving initiatives (CSIs) put forward from the business, tying in the wider picture thinking to assess the marginal customers in any CSI proposal. Any calculations derived are to speak both Claims and Reserving language

What we are looking for:

  • Applies lateral thinking to deliver thorough, insightful responses, always exploring the underlying causes and implications of adverse movements
  • A curious mindset when it comes to investigating performance using data, gaining answers independently and quickly to support answering key business questions
  • Adaptable approach, delivering numerous pieces to tight deadlines and to a high quality expected
  • Confident with numbers, with experience using advanced maths to answer critical questions that will drive better understanding and outcomes
  • Able to manipulate and analyse large data sets to produce concise information
  • A comfortable coder using SQL to extract, cleanse, and manipulate data to support work and answer theories being discussed
  • Experience building dashboards in Power BI, Tableau, Qlik, or similar software to assist in the idea generation for the Claims operation and BI team when visualising data and performance
  • Proactive in building and maintaining relationships across the business and all levels, as well as managing expectations competently
  • Experience interpreting reserving curves, building forecasts (Chain Ladder Method), and discussing development patterns by sharing likely known causes or hypotheses from operational or market changes
  • Experience within Insurance or Claims would be highly advantageous

Benefits:

  • 35 days' holiday (including bank holidays) with additional buy/sell options
  • 24/7 mental health support & free counselling available
  • Flexible benefits, including early access to salary via our internal platform
  • Hybrid working options to support work-life balance and individual needs
  • Recognition awards, social events & more

Our Commitment to our colleagues:

  • Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities
  • Armed Forces Covenant signatory - honouring those who serve
  • Great Places to Work 2024/25 - fostering an engaging and positive workplace culture
  • Best Place to Work for Development - proud to be investing in people's future
  • Best Place to Work for Women - breaking down barriers to women's career progression

A Few Things to Know Before You Apply:

  • All roles at Acorn are subject to DBS and financial checks. Any offer we make will be conditional until these are completed to a satisfactory standard.
  • Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship.

Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Insight Analyst, Claims Insight Analyst, Insurance Claims Analyst may all be considered.

Claims Insight Analyst in Liverpool employer: Acorn Insurance Ltd

Acorn is an exceptional employer located in the vibrant Liverpool City Centre, offering a dynamic work culture that prioritises employee well-being and professional growth. With competitive salaries, extensive benefits including 35 days of holiday, and a commitment to inclusivity and development, Acorn fosters an environment where employees can thrive both personally and professionally. Join us to be part of a forward-thinking team that values innovation and collaboration while enjoying the flexibility of hybrid working arrangements.
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Contact Detail:

Acorn Insurance Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Claims Insight Analyst in Liverpool

✨Tip Number 1

Get to know the company inside out! Research their values, recent news, and how they operate. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Building connections can give you insider info and might even lead to a referral, which is always a bonus!

✨Tip Number 3

Prepare for interviews by practising common questions and scenarios related to data analysis and claims. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your skills effectively.

✨Tip Number 4

Don’t forget to follow up after your interview! A quick thank-you email reiterating your interest can keep you fresh in their minds and shows your enthusiasm for the role. Plus, it’s just good manners!

We think you need these skills to ace Claims Insight Analyst in Liverpool

Data Analysis
SQL
Power BI
Tableau
Qlik
Advanced Mathematics
Dashboard Building
Performance Investigation
Lateral Thinking
Adaptability
Relationship Management
Insurance Knowledge
Forecasting (Chain Ladder Method)
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Claims Insight Analyst role. Highlight your experience with data analytics, SQL, and any relevant insurance or claims background. We want to see how your skills match what we're looking for!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your curiosity and initiative can contribute to our team. Keep it engaging and professional – we love a good story!

Showcase Your Analytical Skills: In your application, don’t forget to showcase your analytical skills. Mention specific projects where you've used data to drive insights or improvements. We’re keen on seeing how you’ve tackled challenges in the past!

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates. Plus, it’s super easy – just click that APPLY button!

How to prepare for a job interview at Acorn Insurance Ltd

✨Know Your Numbers

As a Claims Insight Analyst, you'll be working with data all day long. Brush up on your advanced maths skills and be ready to discuss how you've used numbers to drive insights in previous roles. Prepare examples of how you've manipulated large datasets or built forecasts using methods like Chain Ladder.

✨Show Your Curiosity

This role requires a curious mindset, so come prepared to demonstrate your investigative skills. Think of specific instances where you spotted trends or identified underlying causes of performance issues. Be ready to ask insightful questions during the interview to show your engagement and interest in the company's operations.

✨Familiarise Yourself with Tools

Make sure you're comfortable discussing SQL and any data visualisation tools like Power BI or Tableau. If you have experience building dashboards, bring examples to the table. This will not only showcase your technical skills but also your ability to communicate complex data in an understandable way.

✨Be a Team Player

The role involves liaising with various departments, so highlight your experience in building relationships across teams. Share examples of how you've collaborated with others to achieve common goals, especially in a business partner mindset. This will show that you can work independently while also being a valuable team member.

Claims Insight Analyst in Liverpool
Acorn Insurance Ltd
Location: Liverpool

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