Acorn Insurance Ltd in Halesowen is seeking a Customer Service Team Leader to oversee a busy customer service function on site. The role involves coaching, performance management and driving improvements to meet and exceed KPIs while handling complaints and supporting resource planning.
The position is full-time and permanent, with 37.5 hours per week and shift patterns including a 1-in-3 Saturday rota. A DBS/financial checks process is described in the company information.
Customer Service Team Leader: Drive Excellence & Growth in Halesowen employer: Acorn Insurance Ltd
Street Cover is an exceptional employer that offers a dynamic work environment where innovation and growth are at the forefront. With a hybrid working model based in Liverpool, employees benefit from a flexible approach while being part of a pioneering insurtech company backed by a leading insurance group. The culture fosters collaboration and creativity, providing ample opportunities for professional development and the chance to make a significant impact in the gig economy.
