At a Glance
- Tasks: Lead a dynamic team of Credit Hire Handlers and drive performance management.
- Company: Join a forward-thinking company in Liverpool with a supportive culture.
- Benefits: Enjoy a competitive salary, annual bonus, and hybrid working options.
- Other info: Great opportunities for personal growth and career advancement.
- Why this job: Make a real impact by developing your team and enhancing business operations.
- Qualifications: Proven leadership skills and experience in people management required.
The predicted salary is between 35948 - 45216 € per year.
Location: Liverpool, office based with hybrid working available
Salary: 35,948 - 45,216 per annum plus the opportunity to achieve an annual bonus of up to 10% of your salary
Job Type: Full Time, Permanent
Working hours: 37.5 hours, Monday to Friday from 9:00am to 5:30pm
We are seeking an Operational Team Leader within our Credit Hire department to be a pro-active thinker who is highly motivated and leads from the front. Leading a team of Credit Hire Handlers, you will drive our culture of openness and hold responsibility for the development and people management aspects of your team.
What’s Involved:
- Lead a team of credit hire handlers within our mitigation department
- Performance management of staff, dealing with all aspects of people management including quality auditing, absence, holidays, and time management, adhering to SLA’s, monthly one to ones, performance reviews, training and development, disciplinary procedure, and staff welfare
- Undertaking handler audits of a minimum of 5 file audits per handler per month highlighting trends, training and development needs along with driving integral data within the claim file, effective settlement of credit hire claims and prompt correct liability decision making
- Act as a key link between the mitigation department and the wider business to help ensure mitigation awareness across the business is maintained
Credit Hire Team Leader employer: Acorn Insurance Ltd
As a Credit Hire Team Leader in Liverpool, you will join a dynamic and supportive work environment that prioritises employee growth and development. With a strong emphasis on teamwork and open communication, our company offers competitive salaries, annual bonuses, and the flexibility of hybrid working arrangements, making it an excellent choice for those seeking a fulfilling career in the insurance sector.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Hire Team Leader
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how your experience aligns with their needs. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to build confidence. Focus on articulating your leadership style and how you manage teams effectively, as this is key for the Credit Hire Team Leader role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Credit Hire Team Leader
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Credit Hire Team Leader role. Highlight your leadership experience and any relevant skills that match the job description. We want to see how you can lead a team and drive performance!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Share specific examples of your past achievements in people management and how you’ve driven success in previous roles.
Showcase Your People Skills:Since this role involves a lot of people management, make sure to highlight your interpersonal skills. Talk about how you've successfully managed teams, resolved conflicts, and supported staff development in your application.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Acorn Insurance Ltd
✨Know Your Stuff
Make sure you understand the ins and outs of credit hire and the specific responsibilities of a Team Leader. Brush up on performance management techniques and be ready to discuss how you would handle team dynamics and development.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about times when you’ve motivated others, managed performance issues, or implemented training programmes. This will show that you can lead from the front as they expect.
✨Be Data Savvy
Since the role involves auditing and data analysis, be prepared to discuss how you’ve used data to drive decisions in previous roles. Bring examples of how you’ve identified trends and made improvements based on your findings.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and expectations for the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
