At a Glance
- Tasks: Investigate and manage fraud claims, ensuring accurate outcomes and adherence to protocols.
- Company: Dynamic insurance company focused on innovation and integrity.
- Benefits: Competitive salary, performance bonuses, hybrid working, and career development opportunities.
- Other info: Exciting role with potential for growth in a supportive environment.
- Why this job: Join a team making a real difference in fraud prevention and claims management.
- Qualifications: Strong analytical skills and a proactive approach to problem-solving.
The predicted salary is between 26350 - 34800 £ per year.
Location: Sevenoaks or Liverpool with hybrid
Salary: 26,350 to 34,800 Plus up to 2000 performance related bonus per annum, once established within your role
Working Hours: 37.5 Hour a week, Monday to Friday 9am - 5:30pm
About The Role: The Counter Fraud Claims Handler will be investigating and managing a portfolio of suspect claims encompassing all types of fraud a motor insurer may face. You will be responsible for the effective control and investigation of a portfolio of claims from cradle to grave. You must adopt a proactive approach towards the investigation of claims and generate ideas contributing towards the continuous improvement and development of the team/department.
What You’ll Be Doing:
- Management of investigations, assessment of intelligence and interaction with investigative service suppliers to achieve the correct case outcome
- Expediently assess a wide variety of claims/referrals and decide on the appropriate course of action
- Accurately interpret intelligence and use it to drive an appropriate investigation strategy
- Proactively manage a portfolio of claims ensuring adherence to claims handling / claims investigation procedures, company protocols and service level agreements
- Ensure output achieves acceptable levels of accuracy and quantity
- Ensure strict adherence to company policies regarding Treating Customers Fairly, GDPR and FCA compliance
Counter Fraud Claims Handler employer: Acorn Insurance Ltd
As a Counter Fraud Claims Handler with us, you'll join a dynamic team in either Sevenoaks or Liverpool, where we prioritise employee growth and development. Our supportive work culture fosters collaboration and innovation, offering competitive salaries and performance-related bonuses, alongside a commitment to work-life balance through hybrid working options. We believe in empowering our employees to make a meaningful impact while ensuring a rewarding career path in the insurance sector.
