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- Tasks: Manage motor claims from start to settlement, covering various damage types.
- Company: Join a dynamic team focused on Fleet and Specialist products in the insurance sector.
- Benefits: Enjoy hybrid working, competitive salary, and potential quarterly bonuses.
- Why this job: Be part of a supportive culture while making a real impact on customer relationships.
- Qualifications: Experience in claims handling and strong communication skills are essential.
- Other info: Work Monday to Friday with flexible hours in a vibrant office environment.
The predicted salary is between 26000 - 34000 £ per year.
We are currently recruiting a Senior Claims Handler to join the Fleet and Specialist product team. This individual will be pro-actively managing a portfolio of Fleet and Specialist products in motor claims from start through settlement, covering all Heads of Damage such as Accidental Damage, Property Damage, Credit Hire and Third-party Personal Injury claims (Portal and Non Portal). You will be providing exceptional level of service and relationship management to our Fleet customers. Role: Senior Claims Handler Location: Sevenoaks with hybrid working Working Hours: Monday to Friday 9:00am – 5:30pm, 37.5 hours per week Salary: Between £26,000 and £34,000 DOE plus £2000 annual bonus potential achieved quarterly What you will be doing: Validate all claims for indemnity and fraud. Assess liability including communication of our decision. Contact all potential claimants or representatives in a timely manner to establish our exposure in respect of all Heads of Damage, ensuring that key information is obtained and updated on the claim file. Accurate quantum assessment of claims presented using the relevant tools available to assist. Identify cases where intervening on vehicle losses will reduce our overall exposure, utilising resource of specialist inhouse motor engineers. Ensure indemnity spend is…
Senior Claims Handler employer: Acorn insurance & Financial Services LTD
Contact Detail:
Acorn insurance & Financial Services LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Claims Handler
✨Tip Number 1
Familiarize yourself with the specific types of claims you'll be handling, such as Accidental Damage and Third-party Personal Injury. Understanding these areas will help you demonstrate your expertise during the interview.
✨Tip Number 2
Showcase your relationship management skills by preparing examples of how you've successfully managed client relationships in the past. This is crucial for providing exceptional service to Fleet customers.
✨Tip Number 3
Research the latest trends and challenges in the motor claims industry. Being knowledgeable about current issues will allow you to engage in meaningful discussions during your interview.
✨Tip Number 4
Prepare to discuss your experience with fraud validation and liability assessment. Highlighting your ability to handle these critical aspects of claims management will set you apart from other candidates.
We think you need these skills to ace Senior Claims Handler
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Senior Claims Handler position. Understand the key responsibilities and required skills, such as managing motor claims and providing exceptional service to Fleet customers.
Tailor Your CV: Customize your CV to highlight relevant experience in claims handling, particularly in motor claims. Emphasize any previous roles where you managed a portfolio of claims or worked with Fleet products.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and your understanding of the Fleet and Specialist product team. Mention specific examples from your past work that demonstrate your ability to manage claims effectively and provide excellent customer service.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial in claims handling.
How to prepare for a job interview at Acorn insurance & Financial Services LTD
✨Know Your Claims Inside Out
Make sure you have a solid understanding of the different types of claims you'll be handling, such as Accidental Damage and Third-party Personal Injury. Be prepared to discuss your experience with these claims and how you've managed them in the past.
✨Demonstrate Exceptional Customer Service Skills
Since the role involves providing exceptional service to Fleet customers, think of examples where you've gone above and beyond for clients. Highlight your relationship management skills and how you ensure customer satisfaction.
✨Prepare for Technical Questions
Expect questions about validating claims for indemnity and fraud, as well as assessing liability. Brush up on relevant tools and techniques used in quantum assessment, and be ready to explain your thought process.
✨Showcase Your Problem-Solving Abilities
The role requires identifying cases where intervention can reduce exposure. Prepare to discuss specific instances where you've successfully resolved complex claims or improved processes, demonstrating your analytical and problem-solving skills.
