Fleet Account Manager

Role: Fleet Account Manager Location: Northwest Region Working hours: 37.5 hours per week, Monday to Friday 09:00am – 17:30pm Salary : £26,764 + £2,000 Performance related bonus once established in the role As an integral part of our Fleet team, you will play a key role in driving our department\’s commercial success. Working closely with the Fleet Commercial Operation, you will actively participate to enhancing team performance, new and existing clients, whilst supporting the wider Fleet / Branch Network, and Call Centre contribution (Taxi Department). What you will be doing: Utilising CRM system (Salesforce) to be maintain with updated files, customer outcomes, diary, lead and opportunity cycle stage. Accuracy on all data entries and submissions to allow fluid operation and SLA turn arounds. Inbound and Outbound target audience (UTA – Universal Target Audience) leads to qualify to next stages to meet agreed team KPI\’s. Professional approach to communication as a main tool to build and maintain all levels of customer relationship and service. Meeting and exceeding team and departmental key performance indicators & budgetary requirements. Managing own performance of defined targets and delivering continuous improvements in performance and productivity. Support search …