Customer Service Claims Handler

Role : Customer Service Claims Handler Working hours : 37.5 hours per week, 7.5 hours a day. Rotating shifts between 8-6pm Monday-Friday, 1 in 5 Saturdays Location : Liverpool Salary : £25,877, plus an achievable performance related bonus, paid quarterly once established within your role. What you will be doing: To work as a team to proactively manage a portfolio of customer repair claims through to settlement To ensure that complete and thorough indemnity investigations are carried out on all claims Work closely with suppliers to fulfil customers\’ needs during their claims journey Utilising our in-house engineers to assess whether the damage sustained is a repairable prospect Accurate payment to our customers and their representatives regarding claims settlement Demonstrate effective communication skills whilst engaging with our customers through various channels What we\’re looking for: Relevant experience in a claims environment or a role within a customer service environment Ability to work in a culture of openness, trust and respect Working as a team is essential Attention to detail Demonstrate great customer service skills About Acorn Insurance We are a…