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For Companies At a Glance
- Tasks: Handle customer inquiries and support policy amendments while maintaining strong relationships.
- Company: National insurance provider based in Liverpool with a focus on customer success.
- Benefits: Salary of £25,877 to £27,515, plus bonuses and 35 days’ holiday.
- Why this job: Join a supportive team and thrive in a hybrid working environment.
- Qualifications: Strong communication and organisational skills, with a passion for customer service.
- Other info: Enjoy mental health support and excellent career development opportunities.
The predicted salary is between 25877 - 27515 £ per year.
A national insurance provider based in Liverpool is looking for a Renewals & Customer Service Representative to handle customer inquiries, maintain relationships, and support policy amendments. The role requires strong communication and organizational skills.
This full-time, permanent position offers a salary of £25,877 to £27,515 plus bonuses, along with benefits such as 35 days’ holiday and mental health support.
The candidate should be a team player who is adept at customer service and is prepared to thrive in a hybrid working environment.
Hybrid Renewals & Customer Success Specialist in Liverpool employer: Acorn Insurance and Financial Services Limited
Contact Detail:
Acorn Insurance and Financial Services Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Renewals & Customer Success Specialist in Liverpool
✨Tip Number 1
Network like a pro! Reach out to current employees at the company on LinkedIn or through mutual connections. A friendly chat can give us insider info and might even lead to a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and renewals. We should also think of examples from our past experiences that showcase our communication and organisational skills.
✨Tip Number 3
Show off your enthusiasm for the role! During interviews, let’s express why we’re excited about working in a hybrid environment and how we can contribute to the team’s success.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can keep us fresh in their minds and show our genuine interest in the position. Plus, it’s a great chance to reiterate our key strengths!
We think you need these skills to ace Hybrid Renewals & Customer Success Specialist in Liverpool
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant skills that match the job description. We want to see how you can thrive in a hybrid working environment, so don’t forget to mention your adaptability!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Renewals & Customer Success Specialist role. Share specific examples of how you've maintained relationships and handled inquiries in the past.
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Keep your language clear and concise, and don’t hesitate to showcase any relevant achievements that demonstrate your ability to connect with customers.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Acorn Insurance and Financial Services Limited
✨Know Your Stuff
Before the interview, make sure you understand the insurance industry and the specific services offered by the company. Brush up on common customer service scenarios and think about how you would handle them. This will show that you're not just interested in the role but also invested in the company's mission.
✨Showcase Your Communication Skills
Since strong communication is key for this role, practice articulating your thoughts clearly and confidently. Consider doing mock interviews with a friend or family member to refine your responses. Remember, it's not just what you say, but how you say it that counts!
✨Demonstrate Team Spirit
As a team player, be ready to share examples of how you've successfully collaborated with others in previous roles. Think of specific instances where your teamwork made a difference, especially in customer service settings. This will highlight your ability to thrive in a hybrid working environment.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about the company's culture, team dynamics, and growth opportunities. This not only shows your interest but also helps you gauge if the company is the right fit for you.
