Lead Product Manager

We’re looking for a Product Lead who is passionate about growing strong digital product teams and solving complex problems for insurance customers. In this role you’ll be responsible for improving conversion and engagement for our customers, while managing and growing a team of Product Owners. You need to have a passion for leading people and building products that help us delight, retain, and add real value for our customers. Ideally, you will have previous experience in regulated industries, such as payments, fintech or insurance.

You’ll work closely with business stakeholders, marketing, and the wider digital team to create simple and impactful solutions. Success will be measured by the impact you and your team have on customer acquisition conversion and retention across our portfolio of products. We have a roll-up-your-sleeves culture and you’ll be directly responsible for shipping key initiatives as a product manager.

What you will be doing:

• Lead the roadmap for conversion and engagement across web and mobile.
• Mentor and grow a strong team of Product Owners including their skills, initiatives and how they add value to the business.
• Establish and lead a smooth product development process that helps us clearly define value and prioritize backlogs.
• Develop a strong understanding of how our business grows and how our customers think – use this to propose new initiatives that improve conversion and retention.
• Partner with Digital Director and business stakeholders to define, build and ship new digital initiatives that deliver against quarterly business growth goals.
• Lead and support the product owners to prioritize and execute against the planned roadmap.
• Conduct market research and competitive analysis to identify opportunities for innovation and differentiation.
• Clearly track and communicate progress across your area regularly, ensuring full transparency and communication with the wider team.

We are looking for colleagues who are:

• 5+ years of experience as a product leader with experience growing digital products and journeys through iteration and experimentation.
• Strong focus on conversion and growth for B2C products or services.
• Experience managing a digital team and developing their skillset.
• Experience building and executing a product roadmap for scaling products.
• Strong analytical skills and mindset. Experience with BI and analytics tools.
• Excellent communication skills and an ability to create strong partnerships across the business.
• Strong background in regulated industries, payments, fintech, or insurance.
• Experience managing the end-to-end product lifecycle and delivering products from scratch.
• Clear understanding of growth principles and frameworks across both transaction-based and subscription-based models.

About Acorn Insurance

We are a fast-growing specialist motor and home insurer. Our roots are in the taxi insurance space where we have been the market leader for many years and hold 20% of the market share. In recent years we have grown the business significantly and have introduced other product lines, such as home, personal car, courier, and delivery insurance with tremendous success.

We are part of the Acorn Group, which is a key strength and allows us to use an integrated insurance and financing model that gives us an unmatched competitive advantage in the market. We work hard to give our customers the best price and service, and we have introduced many innovative, industry-first products over the years to better serve our drivers.

How we work

We use a hybrid model that allows for both collaboration and deep work. We spend 2-3 days per week in our historic Liverpool office and the rest remote. We believe this is a good mix of face-to-face time and home working, and it helps us achieve the right balance between work and life.

Why Acorn Insurance?

Acorn Insurance wants to give you more than a job; we want to give you a purpose and a career. Some of the "your tomorrow" benefits you will receive include:

• Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays).
• Additional Buy & Sell Holidays.
• Company Sick Pay Scheme.
• Company Paid Maternity & Paternity Leave.
• Generous Company Pension Scheme.
• A comprehensive Mental Health support system via the health assured Employee Assistance Programme (EAP).
• A wide network of mental health first aiders.
• Our very own reward and discount platform "Your tomorrow".
• Fresh fruit deliveries twice a week.
• £250 Refer a friend bonus.
• Cycle to work scheme.
• Free eye test vouchers and a contribution towards the frames.
• Regular Employment Engagement including ongoing competitions with fantastic prizes.

All roles are subject to DBS and Financial checks; any offer made will be conditional until checks are completed to a satisfactory standard. Unfortunately, due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships.

At Acorn, we are committed to creating an inclusive and supportive work environment. We recognize that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements. Whether it’s modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met.