At a Glance
- Tasks: Boost export sales by providing top-notch customer service and support.
- Company: Join a dynamic team at Acorn, part of Axel Johnson International.
- Benefits: Career development opportunities and potential global roles in 25 countries.
- Other info: Inclusive workplace committed to diversity and personal growth.
- Why this job: Make a real impact while growing your skills in a supportive environment.
- Qualifications: Enthusiastic, great communicator, and eager to learn about sales and exports.
The predicted salary is between 28800 - 43200 € per year.
LOCATION
Rotherham Head Office
Job Purpose statement
To increase export sales revenue and profitability by providing excellent customer service and sales functions as well as providing general administration support to the Export Manager and Export Team.
KEY RESPONSIBILITIES
- Processing sales enquiries and sales orders
- Handling inbound sales enquiries on the telephone, via e‑mail and online platforms for both existing customers and prospects
- Processing web orders from Acorn Express
- Sourcing items from suppliers when required
- Maintaining high standards of administration and customer service to achieve maximum profitability & service level
- Progressing customer orders to ensure prompt delivery and sending outstanding order updates to customers
- Developing your understanding of customers’ needs to work with the Export Sales Manager to maximise every opportunity
- Relaying customer issues/pricing information and feedback to the Export Sales Manager
- To positively promote the company and its products and services and ensure that a professional image is always provided to customers and colleagues
- To abide by the company’s confidentiality agreement when carrying out all tasks as part of this role
Key relationships
Working closely with the Export Sales Manager, Export Sales Team, Warehouse Team and Export customers.
ESSENTIAL SKILLS
- Enthusiastic and self‑motivated
- Excellent communication skills, telephone manner as well as good interpersonal skills
- Ability to work as a member of a team and liaise closely with internal colleagues and external contacts
- Good commercial awareness i.e. sales procedures, net & gross profit as well as purchasing costs
- Exceptional organisational and prioritising skills
- Good working knowledge of Microsoft Excel, Outlook & Word
- Willingness to learn
- Ability to work closely with key assigned customers to grow their account
- Ability to handle confidential information in the appropriate manner
- Strong sales and negotiation techniques
Desired skills
- Knowledge of export procedures & documentation
- Second language
Apply for this position
We are always looking for passionate, talented and enthusiastic people to join the team.
We make sure every Acorn employee has the chance to make a difference - we offer career‑enhancing development opportunities for those with the talent and energy to drive us forward. In addition, as Acorn is part of Axel Johnson International, there are also potential career opportunities within 25 countries worldwide.
If you think you have what it takes to improve how we do things, then we would like to hear from you. Please email your CV and a covering letter to :-
Inclusion and Diversity:
We are an equal opportunity employer. We provide an inclusive environment for all our employees.
We are committed to fostering inclusion and diversity in relation to our employees, customers and the community in which we operate.
We aim to ensure that all our employees have the opportunity to develop to their full potential regardless of race, gender, nationality, age, disability, sexual orientation, religion or background; and we will not allow artificial or prejudicial barriers from obstructing their career and personal development.
Sales Advisor (Export Division) in Rotherham employer: ACORN INDUSTRIAL SERVICES LTD (CDC)
At Acorn, located in Rotherham, we pride ourselves on being an excellent employer that values passion and talent. Our inclusive work culture fosters personal and professional growth, offering career-enhancing development opportunities and the chance to explore roles across 25 countries worldwide as part of Axel Johnson International. Join us to be part of a team that not only prioritises exceptional customer service but also encourages every employee to make a meaningful impact.
Contact Detail:
ACORN INDUSTRIAL SERVICES LTD (CDC) Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Sales Advisor (Export Division) in Rotherham
✨Tip Number 1
Get to know the company inside out! Research Acorn and its export division, so you can chat confidently about how you can contribute to their goals. This shows you're genuinely interested and ready to hit the ground running.
✨Tip Number 2
Practice your communication skills! Since you'll be handling customer enquiries and sales orders, being able to articulate your thoughts clearly is key. Try role-playing with a friend or family member to get comfortable with different scenarios.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which can really boost your chances of landing that job.
✨Tip Number 4
Don’t forget to follow up! After an interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that keeps you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace Sales Advisor (Export Division) in Rotherham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Sales Advisor role. Highlight your customer service experience and any sales achievements to grab our attention!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how you can contribute to our Export Division. Keep it friendly and professional!
Show Off Your Communication Skills:Since this role involves handling enquiries and liaising with customers, make sure your application showcases your excellent communication skills. We love candidates who can express themselves clearly and confidently!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at ACORN INDUSTRIAL SERVICES LTD (CDC)
✨Know Your Products Inside Out
Before the interview, make sure you have a solid understanding of the products and services offered by the company. This will not only help you answer questions confidently but also allow you to demonstrate your enthusiasm for the role and how you can contribute to increasing export sales.
✨Practice Your Communication Skills
As a Sales Advisor, excellent communication is key. Practice answering common interview questions out loud, focusing on clarity and professionalism. You might even want to role-play with a friend to simulate handling customer enquiries, which will help you feel more comfortable during the actual interview.
✨Showcase Your Organisational Skills
Be prepared to discuss how you manage your time and prioritise tasks. Think of specific examples from your past experiences where you successfully handled multiple responsibilities, especially in a sales or customer service context. This will show that you can maintain high standards of administration while supporting the Export Team.
✨Demonstrate Your Willingness to Learn
The job requires a willingness to learn about export procedures and customer needs. Be ready to share instances where you've taken the initiative to learn something new or adapt to changes. This will highlight your enthusiasm and commitment to growing within the role and contributing to the team's success.
