At a Glance
- Tasks: Support clients and agents, ensuring smooth business conversions and account servicing.
- Company: Join a dynamic insurance team in Formby, Liverpool.
- Benefits: Competitive salary of £29,000, Monday to Friday hours, and a supportive work environment.
- Other info: Great opportunity for career growth and a positive workplace culture.
- Why this job: Make a real difference in the insurance industry while developing your skills.
- Qualifications: Proficient in Microsoft tools, especially Excel, with strong customer service skills.
The predicted salary is between 29000 - 29000 € per year.
Are you looking for an exciting opportunity in the insurance industry? We are currently recruiting for an underwriter to join our team! As an underwriter, your main mission will be to provide exceptional support to our clients and agents, ensuring the conversion of new business. This will also include servicing existing accounts and meeting retention targets. Communication is key in this role as you will be dealing with enquiries via email, telephone, virtually and on occasions face‑to‑face. You will also be expected to carry out any additional tasks instructed by your Head of department.
What you’ll be doing:
- Respond to enquiries from clients and agents in a courteous and helpful manner, ensuring that all information required is obtained and communicated.
- Responsible for rating of new business and renewal risks working within parameters set out by Haven.
- Assess Motor Trade risks and negotiate rates and terms within authority to secure profitable business.
- Ensure that all quotation logs and folders are kept accurate and up to date.
- Confidentiality assisting other team members when required.
- Keep the department working environment safe and ensure all health and safety procedures are adhered to and any issues are reported to your head of department.
- Ensure compliance with FCA regulations as laid down and notified by the company, referring case outside authority promptly with clear rationale and recommendations.
What we’re looking for:
- Competent in all Microsoft tools with emphasis on Excel (formulas, pivot tables).
- Confident on the phone and dealing with queries.
- Always providing excellent customer service when speaking to clients and agents, always upholding the company values.
- Positive outlook and able to deal with challenges calmly.
- You must have at least 6 months continuous employment within Acorn Insurance/Granite.
- You must not have any live warning, written or verbal, on file within the last 6 months.
- All other standard housekeeping requirements are expected such as good time keeping and attendance record.
Important: please advise your current manager of your intention to apply. Please direct any questions to talentacquisition@acorninsure.com and not to the department manager.
Underwriter employer: Acorn Group
At Haven, we pride ourselves on being an exceptional employer, offering a supportive work culture that values communication and teamwork. Located in the picturesque Formby, Liverpool, our company provides competitive salaries, comprehensive training, and ample opportunities for professional growth within the insurance industry. Join us to be part of a dynamic team where your contributions are recognised and rewarded, ensuring a fulfilling career path in a thriving environment.
StudySmarter Expert Advice🤫
We think this is how you could land Underwriter
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, especially those who work at Acorn Insurance or similar companies. A friendly chat can sometimes lead to job opportunities that aren't even advertised!
✨Tip Number 2
Prepare for the interview by practising common underwriter questions. Think about how you would handle client enquiries and what makes excellent customer service. We want you to shine when it’s your turn to impress!
✨Tip Number 3
Show off your skills! If you’re confident with Microsoft tools, especially Excel, be ready to discuss specific examples of how you’ve used them in past roles. This will demonstrate your competence and readiness for the job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to follow the process as outlined.
We think you need these skills to ace Underwriter
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Underwriter role. Highlight your experience in insurance, customer service, and any relevant skills like Microsoft Excel. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the insurance industry and how your background makes you a perfect fit for us. Keep it friendly and professional!
Showcase Your Communication Skills:Since communication is key in this role, make sure to demonstrate your ability to communicate clearly and effectively in your application. Whether it's through your writing style or examples of past experiences, let us see your skills in action!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Acorn Group
✨Know Your Stuff
Make sure you brush up on your knowledge of underwriting principles and the insurance industry. Familiarise yourself with common terms and processes, especially those related to motor trade risks. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since communication is key in this role, practice how you articulate your thoughts. Prepare examples of how you've handled client enquiries in the past, whether over the phone or face-to-face. This will demonstrate your ability to provide excellent customer service and handle challenges calmly.
✨Excel at Excel
As the job requires competency in Microsoft tools, particularly Excel, make sure you're comfortable with formulas and pivot tables. You might be asked to solve a problem or analyse data during the interview, so brush up on these skills to impress your interviewers.
✨Be Ready for Scenario Questions
Prepare for scenario-based questions where you might need to demonstrate your decision-making skills. Think about situations where you've had to negotiate rates or manage risks, and be ready to explain your thought process. This will show that you can think on your feet and make sound judgments under pressure.
