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For Companies At a Glance
- Tasks: Create clear schematics from complex systems and document solutions for cross-functional teams.
- Company: Join Acorn Group, a leading insurance company with a strong Liverpool heritage.
- Benefits: Enjoy 35 days of holiday, mental health support, and flexible working options.
- Why this job: Make an impact by simplifying complex information and collaborating with talented developers.
- Qualifications: Experience with Visio, GIT, and understanding of application architecture is a plus.
- Other info: Be part of a supportive culture that values growth and inclusivity.
The predicted salary is between 30000 - 42000 £ per year.
Overview
Join to apply for the Technical Author role at Acorn Group
We are looking for a creative Technical Author with an ability to create simple to understand schematics from complex systems, whilst showing their excellent attention to detail in day-to-day tasks.
The Technical Author will work closely with a group of developers on a variety of projects to understand data flows, system integrations and project structure. You will be self-motivated and able to work under pressure to deadlines. The successful candidate will demonstrate excellent communication and interpersonal skills by documenting solutions and creating templates and visualisations for cross-functional teams to understand.
Job Title: Technical Author
Working Hours: 37.5 hours per week, Monday to Friday
Location: Liverpool City Centre, Hybrid working available
Salary: £Competetive
What you will be doing
- Working closely with a group of developers on a variety of projects to understand data flows, system integrations, project structure
- Specify the fundamental components of the solution
- Document to a standard Software Architecture Template including creating visualisations
- Detail Business rationale and how the solution addresses the need
- Clearly describe key features, functions and limitations
- Document the key design features and critical processes and ‘need to know’; aspects, to agreed standards
What we are looking for
- Use of Visio or other tools to prepare flowcharts, data flow system schematics
- Experience with document versioning
- Ability to work within a code environment to document key aspects of design or functionality
- Ability to work with system architects and leads towards making pragmatic decisions on how to represent systems topologically
- Ability to understand requirements and conceive good application solutions
- Experience of GIT, Gitlab, Github etc.
- Document versioning techniques / tyools
- Experience of requirement gathering, analysis and specification
- Understanding of backend to frontend development
- Experience of build processes and technologies including CI/CD
- Understanding of application architecture
- Knowledge of the roles of different programming languages
- Markdown, markdoc, asciidoc, .Mdx, Sphinx (docs as code)
Grow with Acorn
At Acorn Insurance, we’re proud of our Liverpool roots — and even prouder of how far we’ve come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise. From humble beginnings, we’ve grown into a national leader, now employing 1,700+ people across the UK and reached a milestone £750 million in total value of insurance policies written in 2024.
We’re growing fast, with new opportunities emerging every week. Our values:
- We run through walls for our customers and each other
- We challenge the status quo
- We succeed when we help those around us succeed
- We decide quickly when the smart thing to do is use our judgement
Benefits
- 35 days’ holiday (including bank holidays) with additional buy/sell options
- 24/7 mental health support & free counselling available
- Grow with us: Through career fairs, leadership programs, and learning on the go
- Flexible benefits, including early access to salary via our internal platform
- Hybrid working options to support work-life balance and individual needs
- Recognition awards, social events & more
Our Commitment to our colleagues
These aren’t just words — they’re the principles we live by. We are backed by recognitions and accreditations from organisations that share our commitment to people and growth:
- Mindful Employer – championing mental health and wellbeing
- Disability Confident Level 1 & 2 – creating accessible, inclusive opportunities
- Menopause Friendly accredited – supporting every stage of life
- Armed Forces Covenant signatory – honouring those who serve
- Great Places to Work 2024/25 – fostering an engaging workplace culture
- Best Place to Work for Development – investing in people’s future
- Best Place to Work for Women – supporting women’s career progression
Checks & Visa
Checks & Clearances: All roles are subject to DBS and financial checks. Any offer will be conditional until these are completed to a satisfactory standard.
Visa Requirements: We can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. We are not able to offer visa sponsorship at this time.
Support
We’re committed to an inclusive, supportive workplace. If you need adjustments during the recruitment process or after joining, we’ll work with you to enable you to do your best work.
Miscellaneous
Seniority level: Entry level
Employment type: Full-time
Job function: Marketing, Public Relations, and Writing/Editing | Industries: Insurance
Location and job posting updates: Liverpool, England, United Kingdom
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Technical Author employer: Acorn Group
Contact Detail:
Acorn Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Author
✨Tip Number 1
Get to know the company inside out! Research Acorn Group, their values, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Technical Author, you'll need to explain complex ideas simply. Try explaining a technical concept to a friend or family member to get comfortable with breaking things down.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider tips and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Acorn family.
We think you need these skills to ace Technical Author
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Technical Author role. Highlight your experience with documentation, flowcharts, and any relevant tools like Visio or Markdown. We want to see how your skills match what we're looking for!
Show Off Your Attention to Detail: Since attention to detail is key for this role, include examples in your application that demonstrate how you've successfully documented complex systems or created clear visualisations. This will help us see your meticulous nature right from the start.
Communicate Clearly: Your written communication skills are crucial for this position. Use clear and concise language in your application to showcase your ability to convey complex information simply. Remember, we’re looking for someone who can make things easy to understand!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you're keen to join our team at Acorn Group!
How to prepare for a job interview at Acorn Group
✨Know Your Tools
Familiarise yourself with tools like Visio, GIT, and Markdown before the interview. Being able to discuss your experience with these tools will show that you’re ready to hit the ground running and can effectively document complex systems.
✨Understand the Role
Dive deep into the job description and understand what a Technical Author does at Acorn Group. Be prepared to discuss how your skills align with their needs, especially in documenting solutions and creating visualisations for cross-functional teams.
✨Showcase Your Communication Skills
Since excellent communication is key for this role, practice explaining complex concepts in simple terms. You might be asked to describe a past project, so think about how you can convey your thought process clearly and concisely.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the role and the company. You could ask about the team dynamics or how they approach documentation standards, which will also give you insight into their working culture.
