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For Companies At a Glance
- Tasks: Investigate fraudulent claims using advanced intelligence tools and produce detailed reports.
- Company: Join Acorn Insurance, a national leader in the insurance industry with a supportive culture.
- Benefits: Enjoy 35 days' holiday, mental health support, and flexible working options.
- Why this job: Make a real impact in fraud prevention while growing your career in a dynamic environment.
- Qualifications: Analytical thinker with strong communication skills; experience in fraud detection is a plus.
- Other info: Opportunities for career growth and recognition in a positive workplace culture.
The predicted salary is between 27000 - 35500 £ per year.
As a Claims Intelligence Analyst, you will be responsible for supporting the Counter Fraud team, along with other areas of the business. You will identify and review suspected fraudulent claims/policies through our counter fraud platforms, reporting these to counter fraud agencies when relevant. This individual will use a wide variety of fraud detection software and tools to conduct advanced intelligence investigations into suspect claims, producing your findings within a report. You will build and maintain professional relationships with intelligence suppliers, professional bodies and law enforcement agencies. You will work closely with Investigators, Underwriters, and the Intelligence team to support the wider objective of improving fraud savings and reducing indemnity spend.
Role details
- Location: Sevenoaks – hybrid working available
- Working hours: Monday to Friday 9:00am - 5:30pm, 37.5 hours per week, 7.5 hours per day
- Salary: £27,000 - £35,500 DOE, plus up to an additional £1,500 performance related bonus per annum, once established within your role.
What you will be doing
- To investigate suspected fraudulent claims/policies using various intelligence tools
- To deliver a usable intelligence-based product to reduce claim losses
- To provide intelligence-led support to general claims/policy teams
- Confident in presenting complex information in a clear and concise manner
- Contribute to the continued improvements of the intelligence products & output
- Handling, analysing and evaluating highly confidential datasets and documents
- To develop an understanding of the MI Reports generated and fraud detection strategy
- To assist in the promotion of data integrity across the group
- Review and respond to Schedule 2, Part 1, Paragraph 2 requests received into the business
- Review intelligence received into the unit and ensure exposure is identified and worked appropriately
- Perform advanced intelligence investigations relevant to the subject matter to collect, analyse and suitably record items of interest
- Help maintain and extend the Intelligence professional relationships with intelligence suppliers, professional bodies and law enforcement agencies
- Adhere to company processes and ensure that DPA, FCA, TCF and other related regulatory requirements are met
- Report fraudulent claims and policies to counter fraud agencies and subsequently provide evidence/produce witness statements
What we're looking for
- Knowledge of claims and/or underwriting best practice, particularly in relation to effective leakage control, risk management, quality, training and compliance
- Analytical thinker – able to analyse information quickly and use it to provide robust advice
- Written communicator – able to easily relay complex information in a written report
- Curious – an inquisitive, open-minded type who seeks out information from sources that may not always seem obvious
- Online awareness – an ongoing interest in current and emerging online trends, particularly in social networking
- Organised - good time management skills, able to work under pressure and deliver against deadlines set
- Keen eye for detail with the ability to think laterally and act through reasoned decision making
- Minimum of 1 year in Intelligence or Counter Fraud Investigations with a strong understanding of electronic fraud detection software is preferred but not essential
- Experience in using fraud detection tools and intelligence analysis software
Benefits
- 35 days' holiday (including bank holidays) with additional buy/sell options
- 24/7 mental health support & free counselling available
- Flexible benefits, including early access to salary via our internal platform
- Hybrid working options to support work-life balance and individual needs
- Recognition awards, social events & more
Our commitment to our colleagues
These aren’t just words — they’re the principles we live by. We’re proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth:
- Mindful Employer – championing mental health and wellbeing
- Disability Confident Level 1 & 2 – creating accessible, inclusive opportunities
- Menopause Friendly accredited – supporting every stage of life
- Armed Forces Covenant signatory – honouring those who serve
- Great Places to Work 2024/25 – fostering an engaging and positive workplace culture
- Best Place to Work for Development – proud to be investing in people's future
- Best Place to Work for Women – breaking down barriers to women's career progression
A Few Things to Know Before You Apply
We’re really excited that you’re considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind:
- Checks & Clearances: All roles at Acorn are subject to DBS and financial checks. Any offer we make will be conditional until these are completed to a satisfactory standard.
- Visa Requirements: Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we’re not able to offer visa sponsorship.
We’re Here to Support You
We’re committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process—or once you’re part of the team—just let us know. Whether it’s flexible hours, adapted equipment, or a bit of extra support, we’ll work with you to make sure you can do your best work.
Claims Intelligence Analyst in Sevenoaks employer: Acorn Group
Contact Detail:
Acorn Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Intelligence Analyst in Sevenoaks
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working at Acorn. A friendly chat can open doors and give you insider info on what they're looking for.
✨Tip Number 2
Prepare for the interview by brushing up on your analytical skills. Be ready to discuss how you've tackled complex claims or fraud cases in the past. Show us your thought process!
✨Tip Number 3
Don’t just focus on your qualifications; highlight your curiosity and willingness to learn. We love candidates who are eager to dive into new tools and techniques in fraud detection.
✨Tip Number 4
Apply through our website for a smoother process! It’s the best way to ensure your application gets the attention it deserves. Plus, you’ll be one step closer to joining our awesome team!
We think you need these skills to ace Claims Intelligence Analyst in Sevenoaks
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Claims Intelligence Analyst role. Highlight your relevant experience with fraud detection tools and your analytical skills, as these are key to impressing us!
Show Off Your Communication Skills: Since you'll be presenting complex information, it's crucial to demonstrate your written communication abilities. Use clear and concise language in your application to show us you can relay information effectively.
Be Curious and Inquisitive: We love candidates who are curious! In your application, mention any experiences where you've sought out information or tackled challenges creatively. This will show us you're the right fit for our dynamic team.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to keep track of your application and ensure a smooth process!
How to prepare for a job interview at Acorn Group
✨Know Your Tools
Familiarise yourself with the fraud detection software and tools mentioned in the job description. Be ready to discuss how you've used similar tools in the past or how you would approach learning new ones. This shows your analytical skills and readiness to dive into the role.
✨Master the Art of Reporting
Since you'll be producing reports on your findings, practice summarising complex information clearly and concisely. Prepare a few examples of how you've communicated intricate data in previous roles, as this will demonstrate your written communication skills.
✨Build Your Network Knowledge
Research the professional bodies and law enforcement agencies relevant to the role. Understanding their functions and how they relate to counter fraud efforts can give you an edge. It shows you're proactive and serious about building those professional relationships.
✨Show Your Curiosity
Be prepared to discuss current trends in online fraud and how they might impact the insurance industry. This will highlight your inquisitive nature and ability to think laterally, which are key traits for a Claims Intelligence Analyst.