At a Glance
- Tasks: Lead hands-on technical support for robust IT infrastructure and systems.
- Company: Join Acorn, a forward-thinking tech company in Liverpool City Centre.
- Benefits: Enjoy 35 days of holiday, mental health support, and flexible options.
- Other info: Great opportunities for career growth and skill development.
- Why this job: Make a real impact by driving technical excellence in a dynamic team.
- Qualifications: Experience in infrastructure technologies and team leadership is a plus.
The predicted salary is between 50000 - 58000 £ per year.
Here at Acorn we are looking for a passionate Senior Infrastructure Engineer to join us in a hands‑on multi‑disciplined technical support role within the IT infrastructure support and 3rd line escalation team. Within this team you will be supporting the Infrastructure Support Manager in driving delivery of robust, performant, resilient and recoverable infrastructure and systems, a mixture of on‑premises and Azure.
Location: Liverpool City Centre HQ
Salary: £50,000–£58,000 depending on experience
What you will be doing:
- You will be in a hands‑on technical lead role within the infrastructure team, supporting the promotion of technical excellence and quality across the team and leading knowledge transfer.
- Use your expertise of classic infrastructure disciplines, technologies Network, Windows Server, Storage, Virtualisation, Security and Mail and associated services and functions.
- Experience of team supervision, or mentoring would be an advantage.
- High level of knowledge with Office 365 suite of applications, security, and tools.
- Excellent Microsoft Exchange skills, ideally in Hybrid solution.
- Previous experience in designing and leading implementation of infrastructure solutions.
- Experience using infrastructure auto‑deployment and scripting techniques; PowerShell, Ansible.
- Experience of the development of design and documenting technical solutions.
- Proactive and logical approach to fault identification, troubleshooting and problem solving.
- Working knowledge of ITIL.
What we are looking for:
- Network technologies; All LAN/WAN components, routing and protocols.
- Windows Server and storage architecture solutions.
- MS Exchange and messaging techniques and troubleshooting, ideally in hybrid setup.
- An understanding of cloud computing platforms, principals, and services.
- PowerShell or similar Scripting solutions.
- Zero‑trust solutions, VPN, SSO setup, PIM and MFA solutions.
- Perimeter and Endpoint Security solutions, SWEG, Web Access, Anti‑Malware config.
- Microsoft Windows Server OS, updating, upgrading, Linux experience an advantage.
- Backup SharePoint, OneDrive, Teams, Intune management.
- Working within a ticket management system with SLA and KPI adherence.
Certifications and Experience:
- Linux Server configuration and support.
- MS SQL server and support.
- Deploying and supporting cloud infrastructure, any platform an advantage.
- Web application development techniques and tools, XML, .Net framework, and development lifecycle, to provide adequate support to the developer teams.
- Jira helpdesk and Confluence.
- Terraform IaC deployments.
- Remote Desktop RDS/AVD/VDI environments.
- Supporting and securing MacBook devices.
- IP Telephony design, implementation and/or support.
Benefits:
- 35 days’ holiday (including bank holidays) with additional buy/sell options.
- 24/7 mental health support.
Senior Infrastructure Engineer employer: Acorn Group
Acorn Group is an excellent employer, offering a dynamic work culture that prioritises employee well-being and professional growth. With flexible working options, comprehensive mental health support, and generous holiday allowances, our Liverpool location fosters a collaborative environment where QA Automation Engineers can thrive and make a meaningful impact on our customer-facing motor insurance product.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Infrastructure Engineer
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Acorn Group values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Acorn Group might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Acorn Group!
✨Direct Apply to Acorn Group
Let's not forget to apply directly through the Acorn Group website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Senior Infrastructure Engineer
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Acorn Group.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Acorn Group. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Acorn Group
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
