At a Glance
- Tasks: Join our team as a Sales Agent, helping customers with insurance queries and building lasting relationships.
- Company: Acorn Insurance has over 40 years of experience in providing motor insurance across the UK.
- Benefits: Enjoy 31-35 days annual leave, enhanced parental pay, and access to mental health support services.
- Other info: Candidates must have at least one year remaining on their visa; we offer reasonable adjustments for all applicants.
- Why this job: Be part of a supportive culture in a Great Place to Work, with opportunities for personal growth.
- Qualifications: We seek clear communicators with strong organisational skills and the ability to connect with diverse clients.
The predicted salary is between 25877 - 27515 £ per year.
Job Title: Sales Agent
Location: London (Uxbridge)
Salary: £30,979 - £32,900 Plus up to £2000 Performance bonus per annum
Working Hours: 37.5 Hour per week, Monday to Friday 09:00am - 17:30pm
We’re looking for motivated, customer‑driven Sales Agents to join our Retail Branch Network. This is a fantastic opportunity for someone who enjoys working with people, thrives in a fast‑paced environment, and wants to build a long‑term career in insurance and financial services.
We’re looking for engaging, motivated Sales Agents to join our branch network, supporting customers both face‑to‑face and over the phone. You’ll be at the heart of the branch, helping people find the right products for their needs while delivering an excellent, professional service every time.
What You’ll Be Doing
- Daily engagement with customers to support both new business, renewals, and policy enquiries
- Identifying customer needs, including vulnerability, and applying appropriate support and adjustments
- Ensuring customer records and documentation are accurate
- Handling queries, payments, and policy changes confidently and professionally
- Working towards individual and team targets, contributing to branch success
- Representing the business positively in the community and during local outreach activity
- Support Branch Manager in daily branch operations
What We’re Looking For
We’re not just looking for experience; we’re looking for the right values.
- Someone who takes ownership, follows tasks through to completion and doesn’t hand off problems for others to fix
- Naturally friendly and confident, able to build rapport and communicate clearly with a wide range of customers
- Supportive of colleagues, willing to help others, share knowledge and contribute to a positive team atmosphere
- Organised and accurate, able to follow regulations and processes while still using empathy and common sense
- Comfortable questioning how things are done and suggesting practical improvements to make work simpler and better
- Able to make sensible decisions at pace, using good judgement rather than waiting for endless approvals
- Motivated by clear goals, resilient under pressure and driven to improve your own performance over time
- Experience in sales, customer service, insurance, or financial services is helpful but not essential, full training and ongoing coaching will be provided.
What You’ll Get In Return
- Comprehensive training and structured onboarding
- Regular coaching and development to help you succeed and progress
- Clear performance expectations and achievable targets
- A supportive branch environment with strong teamwork
- Opportunities to develop multi‑skilled capability and progress your career
- The chance to work for a business that truly values doing the right thing for customers
Grow with Acorn
At Acorn Insurance, we’re proud of our Liverpool roots — and even prouder of how far we’ve come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we’ve grown into a national leader, now employing 1,700+ people across the UK and reached a milestone of £750 million in total value of insurance policies written in 2024.
Values
- We run through walls for our customers and each other
- We challenge the status quo
- We succeed when we help those around us succeedWe decide quickly when the smart thing to do is use our judgement
Benefits
- 35 days’ holiday (including bank holidays) with additional buy/sell options
- 24/7 mental health support & free counselling available
- Grow with us: Through career fairs, leadership programs, and learning on the go!
- Flexible benefits, including early access to salary via our internal platform
- Hybrid working options to support work‑life balance and individual needs
- Recognition awards, social events & more
Our Commitment to our Colleagues
- Mindful Employer – championing mental health and wellbeing
- Disability Confident Level 1 & 2 – creating accessible, inclusive opportunities
- Menopause Friendly accredited – supporting every stage of life
- Armed Forces Covenant signatory – honouring those who serve
- Great Places to Work 2024/25 – fostering an engaging and positive workplace culture
- Best Place to Work for Development – proud to be investing in people’s future
- Best Place to Work for Women – breaking down barriers to women's career progression
A Few Things to Know Before You Apply
We’re really excited that you’re considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind:
If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check.
Visa Requirements: Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we’re not able to offer visa sponsorship.
We’re committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process—or once you’re part of the team—just let us know. Whether it’s flexible hours, adapted equipment, or a bit of extra support, we’ll work with you to make sure you can do your best work.
Sales Agent in Uxbridge employer: Acorn Group
Acorn Group is an excellent employer, offering a dynamic work culture that prioritises employee well-being and professional growth. With flexible working options, comprehensive mental health support, and generous holiday allowances, our Liverpool location fosters a collaborative environment where QA Automation Engineers can thrive and make a meaningful impact on our customer-facing motor insurance product.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Agent in Uxbridge
✨Tip Number 1
Familiarise yourself with the insurance industry, especially motor insurance, as this will help you understand the products you'll be selling. Research Acorn Insurance's offerings and their unique selling points to demonstrate your knowledge during the interview.
✨Tip Number 2
Practice your communication skills by engaging in role-play scenarios with friends or family. This will help you build confidence in handling customer inquiries and objections, which is crucial for a sales agent role.
✨Tip Number 3
Network with current or former employees of Acorn Insurance on platforms like LinkedIn. They can provide insights into the company culture and expectations, which can give you an edge in your application and interview.
✨Tip Number 4
Prepare specific examples from your past experiences that showcase your ability to build rapport and maintain client relationships. Being able to share these stories will highlight your suitability for the role and your understanding of customer service.
We think you need these skills to ace Sales Agent in Uxbridge
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant sales experience and customer service skills. Use keywords from the job description, such as 'building rapport' and 'target-driven', to demonstrate your fit for the role.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for sales and customer service. Mention specific examples of how you've successfully built relationships with clients and met targets in previous roles.
Showcase Communication Skills:In your application, emphasise your clear and effective communication skills. Provide examples of how you've successfully communicated with diverse clients, as this is crucial for the Sales Agent role.
Highlight Teamwork Experience:Since the role involves working in a team-oriented environment, include examples of past experiences where you collaborated with others to achieve common goals or targets.
How to prepare for a job interview at Acorn Group
✨Know Your Product
Before the interview, make sure you understand Acorn Insurance's offerings and how they stand out in the market. Familiarise yourself with common insurance terms and concepts, as this will help you answer questions confidently and demonstrate your interest in the role.
✨Showcase Your Communication Skills
As a Sales Agent, effective communication is key. Practice articulating your thoughts clearly and concisely. During the interview, focus on maintaining a friendly tone and engaging with the interviewer, as this reflects the customer-focused approach that Acorn Insurance values.
✨Demonstrate Relationship-Building Abilities
Be prepared to discuss examples of how you've built rapport with clients in the past. Highlight your ability to connect with people from diverse backgrounds, as this is crucial for retaining clients and providing excellent service at Acorn Insurance.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle sensitive information. Think of scenarios where you've successfully navigated challenges in sales or customer service, and be ready to explain your thought process and the outcomes.
