At a Glance
- Tasks: Engage with customers, quote and close sales, and build lasting relationships.
- Company: Join Acorn Insurance, a leading provider with over 40 years of experience.
- Benefits: Enjoy enhanced annual leave, wellbeing support, and a competitive salary.
- Why this job: Be part of a dynamic team in a fast-paced, rewarding sales environment.
- Qualifications: Positive attitude, great communication skills, and customer service experience required.
- Other info: Recognised as a Great Place to Work, with excellent career growth opportunities.
The predicted salary is between 25877 - 27515 £ per year.
Overview
Role: Sales Agent
Location: Liverpool, Hybrid
Salary: £25,877 – £27,515 Plus up to £2,000 performance related bonus per annum, once established within your role.
Working hours: 37.5 hours a week between 9:00am and 17:30pm Monday to Friday, including 1 in 3 Saturdays 09:00am – 17:30pm.
The Insurance Sales Agent role is a fast-paced, customer-focused sales position, working in a friendly, target-driven inbound sales environment where teamwork and positivity are part of the company culture.
The Insurance Sales Agent position will demand the very best of your sales and customer services skills as you deal with new and existing customers.
What you will be doing
- Quoting and closing new or renewal business enquiries
- Building and maintaining long-standing client relationships
- Amending customer policies, payments and schedules
- Retaining existing clients at renewal
- Supporting customers with existing policy amendments
- Working towards individual and team targets
- Providing excellent rapport building skills
- Handling sensitive information and following data protection principles
- Adhering to strict FCA guidelines
- Providing a professional service and promoting our brand in a positive manner
We are looking for colleagues who are: As well as a passion for the job, below are the skills we are looking for to be successful in the role:
- A positive “can do” attitude
- Excellent verbal and written communication skills
- Great listening skills
- High level of accuracy and attention to detail
- Good problem solver
- Ability to work in a fast paced environment
- Ability to multi-task and manage time effectively
- Be able to demonstrate patience and empathy
- Excellent customer service skills, incorporating a confident and polite telephone manner
- Previous Insurance or Financial Services Industry Experience
Grow with Acorn
At Acorn Insurance, we’re proud of our Liverpool roots — and even prouder of how far we’ve come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we’ve grown into a national leader, now employing 1,700+ people across the UK and reached a milestone £750 million in total value of insurance policies written in 2024.
We’re growing fast, with new opportunities emerging every week. That growth is largely due to the values we share:
- 🦏 We run through walls for our customers and each other
- 🐐 We challenge the status quo
- 🐧 We succeed when we help those around us succeed
- 🐆 We decide quickly when the smart thing to do is use our judgement
Benefits
- 🌴 35 days’ holiday (including bank holidays) with additional buy/sell options
- 🧠 24/7 mental health support & free counselling available
- ☝ Grow with us: Through career fairs, leadership programs, and learning on the go!
- 💸 Flexible benefits, including early access to salary via our internal platform
- 🏡 Hybrid working options to support work-life balance and individual needs
- 🎉 Recognition awards, social events & more
Our Commitment to our colleague’s
These aren’t just words — they’re the principles we live by. And we’re proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth:
- 🧠 Mindful Employer – championing mental health and wellbeing
- ♿ Disability Confident Level 1 & 2 – creating accessible, inclusive opportunities
- 🌸 Menopause Friendly accredited – supporting every stage of life
- 🎖️ Armed Forces Covenant signatory – honouring those who serve
- 🏆 Great Places to Work 2024/25 – fostering an engaging and positive workplace culture
- 📈 Best Place to Work for Development – proud to be investing in people’s future
- 👩💼 Best Place to Work for Women – breaking down barriers to women\\\’s career progression
If you’re looking for a company with a strong culture, real career progression, and a people-first approach — all rooted in the heart of Liverpool — Grow with Acorn.
A Few Things to Know Before You Apply
We’re really excited that you’re considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind:
If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check.
🌍 Visa Requirements
Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we’re not able to offer visa sponsorship.
💬 We’re Here to Support You
We’re committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process—or once you’re part of the team—just let us know. Whether it’s flexible hours, adapted equipment, or a bit of extra support, we’ll work with you to make sure you can do your best work.
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Sales Agent employer: Acorn Group
Contact Detail:
Acorn Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Agent
✨Tip Number 1
Get to know the company culture before your interview. Check out Acorn Insurance's values and mission online, and think about how your own experiences align with them. This will help you show that you're not just a good fit for the role, but also for the team!
✨Tip Number 2
Practice your pitch! You’ll want to highlight your customer service skills and any relevant experience in insurance or financial services. Role-play with a friend or use a mirror to build confidence and ensure you come across as friendly and professional.
✨Tip Number 3
Don’t forget to prepare questions for your interviewer. Ask about team dynamics or what success looks like in the Sales Agent role. This shows you're genuinely interested and helps you figure out if it’s the right place for you too!
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you can keep track of your application status easily. Let’s get you that Sales Agent role at Acorn Insurance!
We think you need these skills to ace Sales Agent
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We love a positive 'can do' attitude, so don’t be afraid to show us who you are and why you’re excited about the Sales Agent role.
Tailor Your Application: Make sure to tailor your application to the job description. Highlight your relevant experience in customer service and sales, and mention any previous work in the insurance or financial services industry. We want to see how you fit into our team!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read. Remember, attention to detail is key, so double-check for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to see all the details about the role and our company culture. We can’t wait to hear from you!
How to prepare for a job interview at Acorn Group
✨Know Your Stuff
Before the interview, make sure you understand the insurance industry basics and Acorn Insurance's offerings. Brush up on common terms and concepts related to motor insurance, as this will show your enthusiasm and preparedness.
✨Showcase Your People Skills
As a Sales Agent, you'll be dealing with customers daily. Prepare examples of how you've built rapport and handled customer queries in the past. Highlight your communication skills and ability to empathise with clients, as these are crucial for success in this role.
✨Demonstrate Your Problem-Solving Ability
Think of specific instances where you've successfully resolved issues or challenges. Be ready to discuss how you approach problem-solving, especially in a fast-paced environment, as this will resonate well with the interviewers.
✨Embrace the Team Spirit
Acorn values teamwork and positivity, so be prepared to talk about your experiences working in a team. Share how you contribute to a positive work culture and how you can help achieve team targets, as this aligns perfectly with their company ethos.