Policy Intelligence Analyst
Policy Intelligence Analyst

Policy Intelligence Analyst

Liverpool Full-Time 24800 - 36400 ÂŁ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Investigate and screen policies for fraud, ensuring data integrity and compliance.
  • Company: Join Acorn Insurance, a growing leader in the insurance industry with strong Liverpool roots.
  • Benefits: Enjoy 35 days holiday, mental health support, flexible working, and career growth opportunities.
  • Why this job: Make a real impact in fraud prevention while developing your skills in a dynamic environment.
  • Qualifications: Knowledge of insurance and fraud screening is essential; strong communication and analytical skills are a must.
  • Other info: Be part of a supportive culture that values growth, inclusivity, and employee wellbeing.

The predicted salary is between 24800 - 36400 ÂŁ per year.

We are currently recruiting a dynamic and detail-orientated Policy Intelligence Analyst.

As a Policy Intelligence Analyst, you’ll be responsible for screening and investigating adverse policies identified through our counter fraud platforms. You will be working closely with our validation function, underwriting, pricing, and counter fraud to support group fraud prevention and investigation.

Role: Policy Intelligence Analyst

Salary: up to ÂŁ31,000 depending on experience

Location: Liverpool City Centre on a hybrid working basis

Working Hours: 37.5 hours per week, Monday to Friday 9:00am – 5:30pm

What you will be doing

  • To investigate quotes and policies for fraud concerns including Bogus Intermediary / Ghost Broking, Identity Theft, Account Takeover Fraud, Fraudulent Documents, Payment Fraud / DDIC, Application Fraud, Fronting, Fraudulent Misrepresentation / Quote Manipulation
  • Handle calls from policyholders/victims and other areas of the business
  • Confident in presenting complex information in a clear and concise manner
  • Contribute to the continued improvements of our counter fraud platforms
  • Identification, Investigation & Prevention of policy fraud; with a focus on the intelligence cycle
  • To assist in the promotion of data integrity across the business
  • Provide continued feedback of both fraud rule sets and risk models
  • Ensure strict adherence to company policies regarding TCF, GDPR and FCA regulations
  • Help maintain and extend the Intelligence professional relationships with intelligence suppliers, professional bodies and law enforcement agencies

What we’re looking for

  • Knowledge of insurance and underwriting is essential
  • Knowledge of fraud or financial crime screening and counter fraud platforms is beneficial
  • Ability to work as part of a team with effective communication and analytical skills
  • Personally energetic, dynamic, positive, enthusiastic with the ability to think laterally and act through reasoned decision making
  • IT literate and have a strong understanding of Office based software
  • Be reliable and accurate in all activities undertaken
  • Good time management and organisation skills & the ability to consistently deliver against timescales and deadlines set

Grow with Acorn

At Acorn Insurance, we’re proud of our Liverpool roots — and even prouder of how far we’ve come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we’ve grown into a national leader, now employing 1,700+ people across the UK and reached a milestone £750 million in total value of insurance policies written in 2024.

We’re growing fast, with new opportunities emerging every week. That growth is largely due to the values we share:

  • We run through walls for our customers and each other
  • We challenge the status quo
  • We succeed when we help those around us succeed
  • We decide quickly when the smart thing to do is use our judgement

Benefits

  • 35 days’ holiday (including bank holidays) with additional buy/sell options
  • 24/7 mental health support & free counselling available
  • Grow with us: Through career fairs, leadership programs, and learning on the go!
  • Flexible benefits, including early access to salary via our internal platform
  • Hybrid working options to support work-life balance and individual needs
  • Recognition awards, social events & more

Our Commitment to our colleague’s

These aren’t just words — they’re the principles we live by. And we’re proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth:

  • Mindful Employer – championing mental health and wellbeing
  • Disability Confident Level 1 & 2 – creating accessible, inclusive opportunities
  • Menopause Friendly accredited – supporting every stage of life
  • ️ Armed Forces Covenant signatory – honouring those who serve
  • Great Places to Work 2024/25 – fostering an engaging and positive workplace culture
  • Best Place to Work for Development – proud to be investing in people’s future
  • Best Place to Work for Women – breaking down barriers to women\’s career progression

If you’re looking for a company with a strong culture, real career progression, and a people-first approach — all rooted in the heart of Liverpool — Grow with Acorn.

A Few Things to Know Before You Apply

We’re really excited that you’re considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind:

Checks & Clearances

All roles at Acorn are subject to DBS and financial checks. Any offer we make will be conditional until these are completed to a satisfactory standard.

Visa Requirements

Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we’re not able to offer visa sponsorship.

We’re Here to Support You

We’re committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process—or once you’re part of the team—just let us know. Whether it’s flexible hours, adapted equipment, or a bit of extra support, we’ll work with you to make sure you can do your best work.

Seniority level

  • Entry level

Employment type

  • Full-time

Job function

  • Other, Information Technology, and Management
  • Industries
  • Insurance

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Policy Intelligence Analyst employer: Acorn Group

At Acorn Insurance, we pride ourselves on fostering a vibrant and inclusive work culture in the heart of Liverpool. With a commitment to employee growth through leadership programmes and flexible working options, we offer an engaging environment where your contributions are valued and recognised. Join us for a rewarding career with competitive benefits, including 35 days of holiday and 24/7 mental health support, as we continue to grow and innovate in the insurance industry.
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Contact Detail:

Acorn Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Policy Intelligence Analyst

✨Tip Number 1

Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching the company and its values. Be ready to discuss how your skills align with their mission, especially around fraud prevention and policy integrity. Show them you’re not just another candidate!

✨Tip Number 3

Practice your communication skills! As a Policy Intelligence Analyst, you'll need to present complex information clearly. Try mock interviews with friends or use online resources to sharpen your delivery.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our team at Acorn Insurance.

We think you need these skills to ace Policy Intelligence Analyst

Analytical Skills
Attention to Detail
Knowledge of Insurance and Underwriting
Fraud Investigation Skills
Communication Skills
Teamwork
IT Literacy
Time Management
Organisational Skills
Understanding of GDPR and FCA Regulations
Problem-Solving Skills
Ability to Present Complex Information
Data Integrity Promotion
Experience with Counter Fraud Platforms

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Policy Intelligence Analyst role. Highlight any relevant experience in insurance, underwriting, or fraud investigation. We want to see how your skills match what we're looking for!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Keep it concise but engaging – we love a bit of personality!

Show Off Your Communication Skills: As a Policy Intelligence Analyst, clear communication is key. In your application, demonstrate your ability to present complex information simply. We want to know you can convey important details effectively!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role there!

How to prepare for a job interview at Acorn Group

✨Know Your Stuff

Make sure you brush up on your knowledge of insurance and underwriting. Familiarise yourself with common fraud types like identity theft and payment fraud, as well as the counter fraud platforms mentioned in the job description. This will show that you're not just interested in the role but also understand the industry.

✨Practice Your Communication Skills

As a Policy Intelligence Analyst, you'll need to present complex information clearly. Practise explaining intricate concepts in simple terms, perhaps by teaching a friend or family member about fraud prevention. This will help you feel more confident during the interview.

✨Show Your Analytical Side

Prepare to discuss how you approach problem-solving and decision-making. Think of examples from your past experiences where you've had to analyse data or situations to make informed decisions. This will demonstrate your analytical skills, which are crucial for this role.

✨Be Ready for Scenario Questions

Expect questions that put you in hypothetical situations related to fraud investigation. Prepare by thinking through how you would handle calls from policyholders or investigate suspicious quotes. This will help you showcase your critical thinking and ability to act under pressure.

Policy Intelligence Analyst
Acorn Group

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