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For Companies At a Glance
- Tasks: Lead a dynamic team to drive business growth and deliver exceptional customer service.
- Company: Join London's largest multi-brand estate agency, The Acorn Group.
- Benefits: Competitive salary, uncapped commission, generous holiday allowance, and career progression.
- Why this job: Make a real impact in the property market while developing your leadership skills.
- Qualifications: Proven management experience in estate agency and strong communication skills.
- Other info: Supportive environment with excellent training and rewards for top achievers.
The predicted salary is between 36000 - 60000 £ per year.
Location: Crystal Palace
Brand: Acorn
Salary: Competitive Salary Package
Hours: Monday to Thursday 8:30am to 6pm, Friday 8:30am to 5pm, Saturdays 9:30am to 4:30pm (day in lieu)
Driving Licence: Must have a full UK Driving Licence & access to your own car.
About The Acorn Group
Renowned as market leaders, The Acorn Group is London's largest multi-brand estate agency. We offer our clients the best brands, with the best people, in the best locations and in 2022 we were acquired by LRG.
Job Summary And Key Responsibilities
Langford Russell, part of the Acorn Group, is one of London and Kent's most respected and fastest-growing estate agencies. We pride ourselves on delivering exceptional results with integrity, innovation, and a personal touch. Our Crystal Palace office is a key part of our network, and we're now seeking a talented and driven Branch Manager to lead it to even greater success.
As Branch Manager, you'll take full ownership of the office, leading from the front to drive performance, increase market share, and deliver outstanding customer service. You'll manage and motivate a high-performing team, nurture client relationships, and ensure the branch consistently meets and exceeds its targets.
Duties Will Include:
- Drive business growth through winning new instructions and increasing market share
- Conduct valuations and secure sole agency agreements
- Oversee the day‐to‐day operations of the branch, ensuring compliance and quality service
- Implement strategies to achieve monthly and quarterly targets
- Lead, inspire and manage the team
- Provide ongoing coaching, mentoring and development for team members
- Monitor performance, analyse market trends, and report KPIs to senior management
- Build and maintain strong relationships with clients, landlords, and the local community
- Represent the Langford Russell brand with professionalism and integrity
Skills Required:
- Proven track record in estate agency at management level
- Strong leadership and team management skills
- Excellent knowledge of the local property market
- Highly driven, target‐focused, and results‐oriented
- Outstanding communication, negotiation, and customer service skills
- ARLA or NAEA qualification (desirable but not essential)
What We Can Offer You:
- Proven track record for career growth and advancement within the company
- Market leading training and ongoing professional development
- Supportive and collaborative team environment
- Structured training & support through The Acorn Academy.
- Excellent opportunities for career progression.
- Fabulous rewards and incentives for Top achievers.
- Annual Awards Ceremony.
- An excellent, uncapped commission structure with further bonuses.
- Generous Holiday allowance, increasing by 1 day per year based on service up to an additional 5 days holiday per year.
- Excellent parental leave & company fertility policy in place.
- Access to an Employee assistant programme including access to a virtual GP 24/7 and mental health first aiders.
- Retail discounts.
The Acorn Group as part of LRG, are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team, who shares our commitment to excellence in the Real Estate Industry.
LRG does not engage the services of Recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVs or candidate referral from Recruitment agencies, and any such submissions will not be considered.
Branch Manager in London employer: Acorn Group
Contact Detail:
Acorn Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Manager in London
✨Tip Number 1
Get to know the company inside out! Research The Acorn Group and Langford Russell, understand their values, and be ready to discuss how you can contribute to their success. This shows you're genuinely interested and not just another applicant.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions and scenarios specific to branch management. Think about your leadership style and how you can motivate a team to hit those targets. Confidence is key!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at The Acorn Group.
We think you need these skills to ace Branch Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Branch Manager role. Highlight your leadership experience and any achievements in estate agency that align with what we're looking for. We want to see how you can drive performance and lead a team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for the property market and your vision for the branch. Let us know why you're the perfect fit for our team at Langford Russell.
Showcase Your Local Knowledge: Since this role is all about the Crystal Palace area, make sure to demonstrate your knowledge of the local property market. Share insights or trends you've noticed that could help us grow our market share.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Acorn Group
✨Know Your Market
Before the interview, do your homework on the local property market in Crystal Palace. Understand current trends, pricing, and what makes the area unique. This will show your potential employer that you're not just interested in the role, but also invested in the community.
✨Showcase Your Leadership Skills
As a Branch Manager, you'll need to lead a team effectively. Prepare examples of how you've motivated teams in the past, resolved conflicts, or driven performance. Be ready to discuss your management style and how you plan to inspire your future team.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities. Think about scenarios you might face as a Branch Manager, such as handling a difficult client or meeting sales targets. Practising your responses will help you articulate your thought process clearly during the interview.
✨Demonstrate Your Customer Service Focus
Customer service is key in estate agency. Be prepared to share specific examples of how you've gone above and beyond for clients in previous roles. Highlight your communication skills and how you build relationships, as this aligns with the values of The Acorn Group.
