At a Glance
- Tasks: Engage with customers, support new business, and handle queries in a dynamic retail environment.
- Company: Join a reputable insurance and financial services company in London.
- Benefits: Competitive salary, 35 days holiday, comprehensive training, and career progression opportunities.
- Other info: Enjoy a supportive team atmosphere with ongoing coaching and development.
- Why this job: Build a rewarding career while making a positive impact in your community.
- Qualifications: No specific experience needed; just bring your motivation and friendly attitude.
The predicted salary is between 26938 - 28609 € per year.
Location: London (Stepney Green)
Salary: £26,938 - £28,609 per annum
Job Type: Permanent
We’re looking for motivated, customer‑driven Sales Agents to join our Retail Branch Network. This is a fantastic opportunity for someone who enjoys working with people, thrives in a fast‑paced environment, and wants to build a long‑term career in insurance and financial services.
What You’ll Be Doing
- Daily engagement with customers to support new business, renewals, and policy enquiries
- Identifying customer needs, including vulnerability, and applying appropriate support and adjustments
- Ensuring customer records and documentation are accurate
- Handling queries, payments, and policy changes confidently and professionally
- Working towards individual and team targets, contributing to branch success
- Representing the business positively in the community and during local outreach activity
- Supporting Branch Manager in daily branch operations
What We’re Looking For
- Someone who takes ownership, follows tasks through to completion and doesn’t hand off problems for others to fix
- Naturally friendly and confident, able to build rapport and communicate clearly with a wide range of customers
- Supportive of colleagues, willing to help others, share knowledge and contribute to a positive team atmosphere
- Organised and accurate, able to follow regulations and processes while still using empathy and common sense
- Comfortable questioning how things are done and suggesting practical improvements to make work simpler and better
- Able to make sensible decisions at pace, using good judgement rather than waiting for endless approvals
- Motivated by clear goals, resilient under pressure and driven to improve your own performance over time
- Experience in sales, customer service, insurance, or financial services is helpful but not essential. Full training and ongoing coaching will be provided.
What You’ll Get In Return
- Comprehensive training and structured onboarding
- Regular coaching and development to help you succeed and progress
- Clear performance expectations and achievable targets
- A supportive branch environment with strong teamwork
- Opportunities to develop multi‑skilled capability and progress your career
- The chance to work for a business that truly values doing the right thing for customers
Benefits: 35 days’ holiday (including
Acorn London - Sales Agent employer: Acorn Group
At Acorn London, we pride ourselves on being an excellent employer that fosters a supportive and collaborative work culture. Our Sales Agents benefit from comprehensive training, regular coaching, and clear pathways for career progression, all while working in a vibrant community in Stepney Green. With 35 days of holiday and a commitment to doing the right thing for our customers, we offer a meaningful and rewarding employment experience for those looking to thrive in the insurance and financial services sector.
StudySmarter Expert Advice🤫
We think this is how you could land Acorn London - Sales Agent
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Acorn London. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your people skills! Since this role is all about engaging with customers, think of examples from your past where you've successfully built rapport or handled tricky situations. We want to see how you can shine in a fast-paced environment!
✨Tip Number 3
Be ready to showcase your problem-solving skills. During the interview, you might be asked how you'd handle specific customer scenarios. Think on your feet and demonstrate your ability to make sensible decisions quickly – that's what they're looking for!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note to express your appreciation for the opportunity. It’s a nice touch that shows you’re keen and professional. And remember, apply through our website for the best chance at landing that Sales Agent role!
We think you need these skills to ace Acorn London - Sales Agent
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match what we're looking for in a Sales Agent. Highlight any customer service or sales experience, even if it's not in insurance, and show us how you can bring value to our team.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about working with customers and how you embody the values we cherish at StudySmarter. Keep it friendly and professional, and don’t forget to mention why you want to join our branch!
Showcase Your People Skills:In this role, you'll be engaging with customers daily, so let us know about your people skills! Share examples of how you've built rapport and handled queries in the past. We want to see your friendly and confident side come through in your application.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Acorn Group
✨Know Your Stuff
Before the interview, make sure you understand the role of a Sales Agent and what it entails. Familiarise yourself with the insurance and financial services industry, as well as the specific responsibilities mentioned in the job description. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your People Skills
Since this role involves daily engagement with customers, be prepared to demonstrate your ability to build rapport and communicate effectively. Think of examples from your past experiences where you've successfully interacted with customers or resolved issues. This will highlight your natural friendliness and confidence.
✨Emphasise Team Spirit
The company values teamwork, so be ready to discuss how you've supported colleagues in previous roles. Share instances where you've contributed to a positive team atmosphere or helped others achieve their goals. This will show that you align with their values and are willing to collaborate for branch success.
✨Be Ready to Adapt
In a fast-paced environment, adaptability is key. Prepare to discuss how you've handled changes or challenges in the past. Highlight your ability to make sensible decisions quickly and suggest improvements when necessary. This will demonstrate your resilience and problem-solving skills, which are crucial for this role.
