At a Glance
- Tasks: Support clients and agents, manage new business, and ensure excellent customer service.
- Company: Join a dynamic insurance team in Formby, Liverpool.
- Benefits: Competitive salary of £29,000, Monday to Friday hours, and a supportive work environment.
- Other info: Great opportunity for career growth and a positive workplace culture.
- Why this job: Make a real difference in the insurance industry while developing your skills.
- Qualifications: Proficient in Microsoft tools, especially Excel, with strong communication skills.
The predicted salary is between 29000 - 29000 € per year.
Are you looking for an exciting opportunity in the insurance industry? We are currently recruiting for an underwriter to join our team! As an underwriter, your main mission will be to provide exceptional support to our clients and agents, ensuring the conversion of new business. This will also include servicing existing accounts and meeting retention targets. Communication is key in this role as you will be dealing with enquiries via email, telephone, virtually and on occasions face‑to‑face. You will also be expected to carry out any additional tasks instructed by your Head of department.
What you’ll be doing:
- Respond to enquiries from clients and agents in a courteous and helpful manner, ensuring that all information required is obtained and communicated.
- Responsible for rating of new business and renewal risks working within parameters set out by Haven.
- Assess Motor Trade risks and negotiate rates and terms within authority to secure profitable business.
- Ensure that all quotation logs and folders are kept accurate and up to date.
- Confidentiality assisting other team members when required.
- Keep the department working environment safe and ensure all health and safety procedures are adhered to and any issues are reported to your head of department.
- Ensure compliance with FCA regulations as laid down and notified by the company, referring case outside authority promptly with clear rationale and recommendations.
What we’re looking for:
- Competent in all Microsoft tools with emphasis on Excel (formulas, pivot tables).
- Confident on the phone and dealing with queries.
- Always providing excellent customer service when speaking to clients and agents, always upholding the company values.
- Positive outlook and able to deal with challenges calmly.
You must have at least 6 months continuous employment within Acorn Insurance/Granite. You must not have any live warning, written or verbal, on file within the last 6 months. All other standard housekeeping requirements are expected such as good time keeping and attendance record.
Important: please advise your current manager of your intention to apply. Please direct any questions to talentacquisition@acorninsure.com and not to the department manager.
Underwriter in Liverpool employer: Acorn Group
Join our dynamic team in Formby, Liverpool, where we prioritise employee growth and a supportive work culture. As an underwriter, you'll benefit from competitive salary packages, comprehensive training, and opportunities for career advancement within the insurance industry. Our commitment to exceptional customer service and teamwork creates a rewarding environment that values your contributions and fosters professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Underwriter in Liverpool
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, especially those who work at Acorn Insurance or similar companies. A friendly chat can sometimes lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of underwriting principles and the specific requirements mentioned in the job description. We want you to shine when discussing how you can provide exceptional support to clients and agents!
✨Tip Number 3
Practice your communication skills! Since you'll be dealing with enquiries via various channels, role-play with a friend or family member to get comfortable responding to questions and providing excellent customer service.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our team and ready to take on the exciting challenges of an underwriter.
We think you need these skills to ace Underwriter in Liverpool
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Underwriter role. Highlight your experience in customer service and any relevant skills, especially with Microsoft tools like Excel. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're excited about this opportunity and how your background fits the job description. We love seeing genuine enthusiasm for the role!
Showcase Your Communication Skills:Since communication is key in this role, make sure your application reflects your ability to communicate clearly and effectively. Whether it's through your writing style or examples of past experiences, let us know you can handle enquiries like a pro!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be set!
How to prepare for a job interview at Acorn Group
✨Know Your Stuff
Make sure you brush up on your knowledge of underwriting principles and the insurance industry. Familiarise yourself with common terms and processes, especially those related to motor trade risks. This will help you answer questions confidently and show that you're serious about the role.
✨Showcase Your Communication Skills
Since communication is key in this role, practice how you articulate your thoughts. Prepare for potential scenarios where you might need to explain complex information clearly. Think about examples from your past experience where you’ve successfully handled client queries or worked as part of a team.
✨Excel at Excel
Given the emphasis on Microsoft tools, particularly Excel, make sure you’re comfortable with formulas and pivot tables. You might be asked to demonstrate your skills, so consider doing a quick refresher course or practising with sample data before the interview.
✨Stay Positive and Professional
A positive outlook can go a long way, especially when dealing with challenges. Be prepared to discuss how you've maintained professionalism in tough situations. This will not only highlight your customer service skills but also align with the company values they’re looking for.
