Technical Business Analyst in Liverpool

The Acorn Group are currently looking to recruit a specialized Business Analyst with technical knowledge to bridge the gap between business and technology teams. As a Technical Business Analyst, you will play a pivotal role in driving strategic business improvements and delivering high-impact solutions across the organisation. Your expertise will ensure the successful delivery of both operation and technically complex projects.

What you will be doing:

• Delivery of core business analysis activities across a range of business delivery processes, including, but not limited to, Agile frameworks.
• Ensure that appropriate and accurate documentation is created and maintained throughout the project lifecycle to support User Acceptance Testing and post implementation aftercare.
• Documentation should include a high level of technical specification, including any system architecture, data flows, integration points, configuration settings and any customer development wherever necessary, to ensure clarity, traceability and ease of maintenance.
• Develop a strong understanding of technologies used within the business, to be able to provide best approach insight for business stakeholders to make informed decisions.
• Lead “As-Is” requirement gathering and "To-Be" process modelling with a technical focus.
• Ensure that technical requirements are thoroughly analysed and clearly documented, supporting a shared understanding across technical and non-technical stakeholders.
• Actively participate in discussions with the development team to help shape the implementation of solutions, ensuring alignment with business needs.
• Constructively challenge technical approaches where necessary, promoting best practices, ensuring that the most effective solution is delivered.
• Review existing processes and use data analysis to support business decisions, using SQL, Excel etc.
• Provide insights into system integrations, APIs, and automation possibilities.

What we are looking for:

• Able to understand and read technical documentation, leading to more efficient requirement gathering and a better understanding of how Business requirements translate into Technical Requirements.
• Can use their technical understanding and data to drive decisions and guide the business towards the path of least resistance.
• Possess Agile or Scrum Certification (Scrum Master/Agile Practitioner preferred).
• Ability to work independently on technical projects, consulting seniors only for highly complex challenges.
• Proficiency in business analysis tools and techniques, including SQL and Excel.
• Experience within a Financial Services environment would be beneficial.

Benefits:

• 35 days’ holiday (including bank holidays) with additional buy/sell options.
• 24/7 mental health support & free counselling available.
• Flexible benefits, including early access to salary via our internal platform.
• Hybrid working options to support work-life balance and individual needs.
• Recognition awards, social events & more.

Our Commitment to our colleagues:

• Mindful Employer – championing mental health and wellbeing.
• Disability Confident Level 1 & 2 – creating accessible, inclusive opportunities.
• Menopause Friendly accredited – supporting every stage of life.
• Armed Forces Covenant signatory – honouring those who serve.
• Great Places to Work 2024/25 – fostering an engaging and positive workplace culture.
• Best Place to Work for Development – proud to be investing in people’s future.
• Best Place to Work for Women – breaking down barriers to women’s career progression.

If you’re looking for a company with a strong culture, real career progression, and a people-first approach — all rooted in the heart of Liverpool — Grow with Acorn.

A Few Things to Know Before You Apply:

• Checks & Clearances: All roles at Acorn are subject to DBS and financial checks. Any offer we make will be conditional until these are completed to a satisfactory standard.
• Visa Requirements: Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we’re not able to offer visa sponsorship.
• We’re Here to Support You: We’re committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process—or once you’re part of the team—just let us know.