The Acorn Group is seeking an IT Support Technician to join our fast-paced team in Liverpool City Centre. You will be the first point of contact for IT issues and security incidents, delivering deskside and remote support while aiming for first-time resolution.
You will handle incident management, AD administration, patching, and backups, ensuring SLAs and KPIs are met. We offer 37.5 hours per week, Mon-Fri with a 3-week rolling rota including occasional Saturday shifts.
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Desktop Support Technician β Hybrid, Growth & Impact in Liverpool employer: Acorn Group
Acorn Group is an excellent employer, offering a dynamic work environment in the heart of Liverpool City Centre. With a strong focus on employee growth and development, we provide hybrid working options, competitive salaries, and the chance to make a real impact through data-driven insights. Join us to be part of a collaborative culture that values innovation and engagement at all levels.