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For Companies At a Glance
- Tasks: Serve customers through various channels and maintain high service standards.
- Company: Leading insurance services provider with a supportive culture.
- Benefits: Competitive salary, bonuses, and opportunities for career growth.
- Why this job: Join a rewarding career and make a difference in customer service.
- Qualifications: Strong communication skills and a passion for quality service.
- Other info: 37.5 hours per week in a dynamic work environment.
The predicted salary is between 25877 - 27515 £ per year.
A leading insurance services provider is looking for a Customer Service Advisor in Halesowen. This role involves serving customers via various channels, accurately entering data, and maintaining high service standards.
Ideal candidates will have strong communication skills and a passion for delivering quality service. With 37.5 working hours per week and a competitive salary of £25,877 - £27,515 plus bonus, this position offers opportunities for growth in a supportive environment. Join us for a rewarding career.
Hybrid Customer Service Advisor — Growth & Benefits in Halesowen employer: Acorn Group
Contact Detail:
Acorn Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Customer Service Advisor — Growth & Benefits in Halesowen
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the Customer Service Advisor role.
✨Tip Number 2
Prepare for the interview by practising common customer service scenarios. We recommend role-playing with a friend to boost your confidence and showcase your communication skills effectively.
✨Tip Number 3
Show your passion for quality service during the interview. Share specific examples of how you've gone above and beyond for customers in the past. This will help you stand out as a candidate who truly cares.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Hybrid Customer Service Advisor — Growth & Benefits in Halesowen
Some tips for your application 🫡
Show Your Passion for Service: When writing your application, let us see your enthusiasm for delivering top-notch customer service. Share examples of how you've gone above and beyond for customers in the past – we love to hear those stories!
Tailor Your Application: Make sure to customise your CV and cover letter to highlight the skills and experiences that match the job description. We want to see how you fit into our team, so don’t be shy about showcasing your relevant experience!
Keep It Clear and Concise: We appreciate a well-structured application. Use clear language and bullet points where possible to make it easy for us to read. Remember, first impressions count, so keep it professional yet friendly!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, your application will land right in our hands, and we can’t wait to review it!
How to prepare for a job interview at Acorn Group
✨Know the Company Inside Out
Before your interview, take some time to research the insurance services provider. Understand their values, mission, and the specific services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Communication Skills
As a Customer Service Advisor, strong communication is key. Prepare examples from your past experiences where you successfully resolved customer issues or improved service quality. Practising these scenarios can help you articulate your skills clearly during the interview.
✨Demonstrate Your Passion for Quality Service
Think about what delivering quality service means to you. Be ready to discuss how you prioritise customer satisfaction and any strategies you use to ensure high service standards. This will resonate well with the interviewers looking for someone who shares their commitment to excellence.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the company culture, growth opportunities, and what success looks like in this role. This shows that you’re not just interested in the job, but also in how you can contribute to the team and grow within the company.
